Filters

10

Excellent service, great product.

I have used Gasspringsshop several times. Service is always exemplary with prompt delivery and great product. Good online tool to calculate exactly what you need and a human on the end of the phone/email to assist if needed. Always check that you've got your springs in the right way round!

  • Would you recommend us? Yes
10

Outstanding

Had a difficult problem with an opening roof for a telescope observatory (90kg with difficult angles). The online calculator was superb and very accuate and helped me out of a big problem. Fast delivery and well packaged. It is not often that I say this - cannot be faulted.

  • Would you recommend us? Yes
10

Easy

Good website easy for a novice to find what I was looking for.

  • Would you recommend us? Yes
10

Great service

Arrived quickly and item worked as expected.

  • Would you recommend us? Yes
10

Great system and easy to work.

The programme work brilliantly to get the right gas spring for the job

  • Would you recommend us? Yes
10

Excellent

A fast and efficient service from order to delivery

  • Would you recommend us? Yes
10

Exceptional experience - garden bar canopy.

I built a garden BBQ hut, and made a canopy top, which I wanted to hinge , so that it acted as a security screen at night. I have never worked with gas struts before,and after ordering some cheap sets from Amazon, and realising they were not ok, I found myself at the Gasspringshop. I noticed that there was a calculation tool, and was really impressed with the amount of choice and inputs available. I selected the hinges roof option, entered in the overall dimensions, and the material to ensure that the weight was correct, and then looked at the results. The results told me which spring and which ends to use, and really helpfully, where to put the ends for optimal performance. I ordered the suggested kit, based on this level of detail, making sure that I had taken a few screenshots of the calculations to ensure I could replicate them on my BBQ hut. The products arrived within 1 day of ordering, which I wasn't really expecting. The components look robust, well constructed, the ends having a solid feel and durability about them. The product was more expensive than I was expecting, but after the failure of the Amazon units, I was hoping that I was buying quality, and this was reinforced not only by the website, with its calculator, but also now that I had the physical products. I makes out where the ends should be positioned, and as often happens in reality, realised that there would need to be some changes. This was mainly due to the shape and structure of my hut canopy, and nothing to do with the product. I retained the end eye for the strut, and removed the mount bracket, deciding to mount the eye directly on a through bolt, which would work with the hut canopy. After a few trial and error fits, I found a position where the struts closed the canopy with a small amount of effort, and opened it with minimal effort - along with that satisfying whoosh noise. I really can not believe how well they work. Excellent product and service.

  • Would you recommend us? Yes
10

Found just what I needed

Very easy to navigate website and good information on the products to help make selection.

  • Would you recommend us? Yes
10

Very quick and efficient service.

The gas struts I needed were in stock and delivered in 48 hours.

  • Would you recommend us? Yes
10

Quick responses made every time, easy transaction, thank you

Quick responses made to each question I sent via email. Easy transaction, thank you

  • Would you recommend us? Yes
10

All good

Came on time. Works very well. Many thanks John

  • Would you recommend us? Yes
10

Helpful

Mark was both helpful and patient with me. It was appreciated as I was doubtless a challenge given my total ignorance and slow uptake. Appreciated

  • Would you recommend us? Yes
10

Great advice and support, excellent service!

I ordered a set of gas lift springs to fit on a canteen stay window. I rang the following day as I realised I’d made an error (not doubling the weight) and Dave was so helpful and patient in going through and checking most of the requirements. This ensured that what arrived was correct and avoided a costly mistake. The item also arrived quickly, so could be fitted in good time.

  • Would you recommend us? Yes
10

Excellent system and great service

I ordered a gas strut using the configurator and got exactly what I ordered. Very happy.

  • Would you recommend us? Yes
9

V Good

Easy to order, good delivery. Excellent

  • Would you recommend us? Yes
9

Great service

Great product, very helpful website and fast delivery.

  • Would you recommend us? Yes
10

A great service and delivered the next day.

The simulation software on the website is great and really put my mind at rest when buying some gas struts. It made the whole time simple and painless. Then to cap it off I got a delivery the following day which was great. I've not fitted them as yet so can't confirm how accurate the simulation was but I'm sure it'll be a lot better than my guess. I'm looking forward to getting them fitted and trying it out.

  • Would you recommend us? Yes
10

very helpful and quality products

replaced gas struts on caravan front box and these were the only company that had the gas struts that we needed. The website is easy to use and very helpful.

  • Would you recommend us? Yes
10

Perfect

Professional and perfect calculations !

  • Would you recommend us? Yes
10

Very knowledgeable and helpful. They know what they are talking about.

In the field of gas springs they are the best, in my opinion. I think the website is particularly easy to navigate with a wealth of useful information. The icing on the cake is their Calculation programme which simulates real life situations and calculates what gas spring to use and how it should be installed and demonstrates a particular application working.... Brilliant!

  • Would you recommend us? Yes
10

Great fast service

Needed struts to lift a caravan bed base. The online calculator did all the hard work.

  • Would you recommend us? Yes
8

Speedy delivery, high quality product

The quality of the product was excellent. However, the only issue was the calculator. You had to click through dozens of options to find one that could be mounted at the right points. It then only gave the force after I ordered. The force was extremely large and really damaged the frame it was mounted to. Once it was rebuilt and reinforced, it worked very well. I need to order several more for different size applications, so would be good if the calculator could be improved to just show the springs that will work, the force and key mounting points length (A, C, D)

  • Would you recommend us? Yes
3

Don't know where my springs are

I've logged in to the portal and there is no indication on my order of who is delivering it and when it's due. I've also searched my emails and can't find any emails about it.

  • Would you recommend us? No

Response from the business owner

Hello Tony Thank you for your review, as you supplied the wrong postcode when ordering, the parcel was 'held' until the correct postcode could be applied, your parcel is out for delivery today. A poor review score from you for your mistake, something totally not the fault of the Gas Spring Shop.

10

Easly to order

First class service Thank you

  • Would you recommend us? Yes
10

Excellent service.

Very good

  • Would you recommend us? Yes

Company details

15 Lifford Way Coventry CV32RN

44(0)24 7645 5580

[email protected]

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