Reviews for Gasspringsshop.co.uk

Possibly not the cheapest, but excellent online data that helped this amateur find the right strut first time. Which is a lot cheaper than having to send the wrong one back...

Excellent

I was very happy with the transaction with Gassprings. I found them efficient and very helpful. Perfect!

I used the online instructions and calculator to configure a pair of gas struts for my project, an opening canopy in an outside room. The calculator needs a lot of measurements and I was a bit confused about the weight part at first. I wasn’t sure if I was supposed to input the weight at the centre of gravity of the canopy fully open or the end. However I finally worked it out from the help and the video. The calculation includes a fitting diagram with measurements and a simulation showing the forces needed to open and close the canopy. I found these a little tricky to transfer to my canopy as it is installed and had to use a plumb line to find the C point. During the configuration process you choose the appropriate end fittings noting that the rod ends must be lower that the main body to allow oil to run down to the seals. Once installed the gas struts worked perfectly, according to the simulation. The struts are beautifully made and look very good. Very pleased with the outcome.

Prior to purchase I required some technical support to identify the correct combination of parts to replace gas struts. This was provided via email and following the placement of the order online, items were received within 2 days - excellent service

Decent website and fast delivery. Only reservation was lack of info on time of delivery.

Very helpful on the phone to decide what was needed and delivery was great all fitted fine

i phoned up with an enquiry and was talked through the process on the website, the part arrived a couple of days later and does exactly what what i need it to.

I spoke with a person in the technical support department and he was very helpful in suggesting ways to either repair or replace a non-standard gas spring with broken end fittings, that had been supplied by another company, now defunct. I thought I would have to order a custom gas spring (at a high cost and with a long lead time), but he took time to offer other options. Based on his ideas, I was able to order suitable end fittings in a combination that gave the correct total length for my existing gas spring. They arrived quickly and I was able to solve my problem promptly and at minimum cost.

QUICK AND EFFICIENT SERVICE, THANK YOU.

Easy to use web site. Knowledgeable and helpful people. Fast delivery.

The “tools” that enable customers to build their “problem” and then have it solved for them with the appropriate gas struts and fittings is outstanding. Mine was not a simple problem being a bridge on an outdoor large gauge model railway. The aluminium bridge is 1240mm long and 620 mm wide formed as an overtruss. It had an offset hinge at one end which your tools dealt with admirably. The gas struts have been installed this morning and have performed in the manner predicted by the calculation tool. I am absolutely delighted. I am sure that the many people who will visit the railway will be impressed and I will be pleased to recommend the gas spring shop.

Oustanding website very easy to use and very accurate, great service too, parts arrived in a couple of days.

Easy online ordering and fast delivery!

very helpful with finding the best product for my needs.

Easy transaction online, great communication and a very speedy delivery! Can't fault the service.

I guess the best recommendation is that if I needed gas struts again, I’ll be back

Found the correct part which was no longer available. Needed a very slight modification which fixed the problem. Great delivery period.

Gas strut that we required was not obvious on website so I called the number on the website and left on speaking to Mark Watton he made sure all specifications were matched and that I chose correct parts 1st time. Good to see a company with strong online presence and web shop still available to talk through product with good knowledge.

Excellent

Easy to order what we needed, just part number/code your address and payment. Job done. delivered within 5 days (2 for us)

Very easy to use web site and calculator to work out what size and strength struts I required and extremely fast delivery service.

The website was easy to use and find the gas strut I needed. The dimension were very useful along with the options. An exceptional service. Thank you.

Good service is very rare these days. With this company you actually get to speak to a person as opposed to computer automated replies. I found this company to be helpful, knowledgeable, polite and above all honest. Their service and product is second to none and I would recommend them to anybody.

Having never bought this product before I found it a mine field out there in the internet. I spoke to Mark who guided me through a simple process and I ended up with two struts that were the perfect specifications.