Filters

10

Pleasantly surprised

As a 'amateur' looking to fit assistance to opening a large coal bunker roof; I found your website very helpful taking all the guess work out of design and free to use. I have not installed the gas springs as yet however they look good quality and sturdy. Delivery was fast. My overall experience is positive and your company should be applauded for the customer service.

  • Would you recommend us? Yes
10

Excellent

Our first time using them and its all good Staff helpful and willing to give guidance and if things go wrong they are happy and reactive to resolve Good company with a good ethic to support the customer

  • Would you recommend us? Yes
10

clear and effiucient

Shipping costs are relatively high

  • Would you recommend us? Yes
10

clear and effiucient

Shipping costs are relatively high

  • Would you recommend us? Yes
9

super.

Excellent service, would like to be able to order on the telephone for the same cost as the internet!

  • Would you recommend us? Yes
9

super.

Excellent service, would like to be able to order on the telephone for the same cost as the internet!

  • Would you recommend us? Yes
9

super.

Excellent service, would like to be able to order on the telephone for the same cost as the internet!

  • Would you recommend us? Yes
1

Dreadful customer experience

After returning goods for a refund (as pre-agreed with the company) they claimed parts were missing & deducted a portion of refund without even notifying me. I contacted them and asked if the packaging was damaged but they did not reply to this. I suggested the small bag of parts may have been difficult to see amongst the bubble wrap & may have been accidentally discarded. They claim to have checked the packaging (so, they still had the bits of bubble wrap a week after delivery-hmm!) and stated the goods were not received and that was that - no discussion. I’ve since found an alternative supplier who offer great customer service and products at a lower cost - I’ll be using them for future purchases. ! A truly dreadful experience !

  • Would you recommend us? No
9

Quick and easy

What I wanted, in stock and delivered promptly.

  • Would you recommend us? Yes
10

Unbelievably quick!

Had searched internationally for weeks for an unusual part with which to repair a radar arch on my dutch built boat. Referred to Gassprings by the Manufacturer in Holland and the necessary parts delivered in 24 hours. Stunning!

  • Would you recommend us? Yes
10

Good quality struts and calculator

Good quality stuff, delivered quickly and they work perfectly.

  • Would you recommend us? Yes
9

Perfect

Great advice and support from the sales department. Once identified and ordered the goods arrived within 48 hours and are now in operation. Many thanks Andy

  • Would you recommend us? Yes
10

Excellent

Easy to follow web site and good prices delivery was prompt and goods well packaged. Only thing I would add is that a guide to the force of the springs would of been good but that was just that I had tk guess mine as the markings had rubbed off overall excellent experience

  • Would you recommend us? Yes
1

Dreadful

Ordered gas spring 26/9/22 After multiple contacts still no spring Order allegedly re despatched and still no show 4/11/22, yep November!!!! Now cannot get anyone to pick up the phone Absolutely fed up, total shambles and to cap it all I am out of pocket too

  • Would you recommend us? No
10

Amazing website and speed of delivery

I have no experience in this type of product. However, their website helped me make the calculations to order the right product. Moreover, their customer service team walked me through every step. I would recommend this company and their products.

  • Would you recommend us? Yes
10

Excellent, but postal fees are exxpensive

easy to find trhe part I needed, and will be ordering further items

  • Would you recommend us? Yes
10

Great product, excellent service.

Just what we needed to get the job done, right product, on time.

  • Would you recommend us? Yes
10

Amazing

Amaizing webside very easy to use and understanding, shows you all details included installation guide. Everything works just perfect. I was really impressed how it’s work and next day delivery which I didn’t even expect. Not many companies provide this quality service. The best shop online you can find, really recommend.

  • Would you recommend us? Yes
10

Simple to use parts finder

Found replacement parts with ease!

  • Would you recommend us? Yes
9

Easy to order and fast delivery

I was looking for a Miele warming draw closing spring, Miele quoted a high price but once I’d found the part number, Googled it the ‘gas springs shop’ had the correct item. Which also included all of the measurements. Ordering and delivery was easy and fast.

  • Would you recommend us? Yes
9

Excellent goods and service

Best search and build spec web site, and UK based

  • Would you recommend us? Yes
10

Really helpful

The calculator is great, makes it easy to know exactly what you’re buying. I got great support after ordering, tweaking my spec to get it exactly right (I’d managed to get one of my measurements slightly wrong). Fitting was simple - even for a DIY klutz like me! The springs and fixings are really high quality and look like they’ll last years. I’d tried some cheap versions from Amazon before coming here - they were useless. Instructions didn’t make sense and the product didn’t lift anything like the weight they said. Wish I’d come straight here.

  • Would you recommend us? Yes
10

Smooth and efficient, items delivered were on time and as expected.

The Gas Strut calculator is an excellent tool for helping to work out which gas struts you need. The items which the calculator recommended worked and fitted as expected.

  • Would you recommend us? Yes
10

Fast top class service

good informative web site, easy ordering & prompt delivery

  • Would you recommend us? Yes
10

Very quick delivery, good products

Easy to find what I needed, item was delivered quickly, and worked perfectly, thank you.

  • Would you recommend us? Yes

Company details

15 Lifford Way

Coventry CV32RN

44(0)24 7645 5580

[email protected]

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