Couldn’t have helped me more!
I had no idea what I was looking for in terms of finding a replacement piston for my mums old hydraulic sewing machine cabinet...which was no longer hydraulic!!!
I had tried several online companies for help, and nobody responded. I discovered Gasspringshop by default, but I’m so glad that I did.
Mark responded almost immediately to my plea for help and guided me through the process of trying to find an alternative to the piston that needed replacement, as the original was no longer showing as being available anywhere else, other than Australia! He provided a useful diagram to help with deciding which one I needed, which I ordered. I was totally astonished for it to arrive the next day!!
I’ve yet to get it fitted to see if it is the correct fit, but fingers crossed it will do the job and make using my sewing machine so much easier. Either way, the online customer service was excellent, not something that you generally find today, and I can highly recommend them as a company. Thank you for all the assistance.