Filters

10

All good

Came on time. Works very well. Many thanks John

  • Would you recommend us? Yes
10

Helpful

Mark was both helpful and patient with me. It was appreciated as I was doubtless a challenge given my total ignorance and slow uptake. Appreciated

  • Would you recommend us? Yes
10

Great advice and support, excellent service!

I ordered a set of gas lift springs to fit on a canteen stay window. I rang the following day as I realised I’d made an error (not doubling the weight) and Dave was so helpful and patient in going through and checking most of the requirements. This ensured that what arrived was correct and avoided a costly mistake. The item also arrived quickly, so could be fitted in good time.

  • Would you recommend us? Yes
10

Excellent system and great service

I ordered a gas strut using the configurator and got exactly what I ordered. Very happy.

  • Would you recommend us? Yes
9

V Good

Easy to order, good delivery. Excellent

  • Would you recommend us? Yes
9

Great service

Great product, very helpful website and fast delivery.

  • Would you recommend us? Yes
10

A great service and delivered the next day.

The simulation software on the website is great and really put my mind at rest when buying some gas struts. It made the whole time simple and painless. Then to cap it off I got a delivery the following day which was great. I've not fitted them as yet so can't confirm how accurate the simulation was but I'm sure it'll be a lot better than my guess. I'm looking forward to getting them fitted and trying it out.

  • Would you recommend us? Yes
10

very helpful and quality products

replaced gas struts on caravan front box and these were the only company that had the gas struts that we needed. The website is easy to use and very helpful.

  • Would you recommend us? Yes
10

Perfect

Professional and perfect calculations !

  • Would you recommend us? Yes
10

Very knowledgeable and helpful. They know what they are talking about.

In the field of gas springs they are the best, in my opinion. I think the website is particularly easy to navigate with a wealth of useful information. The icing on the cake is their Calculation programme which simulates real life situations and calculates what gas spring to use and how it should be installed and demonstrates a particular application working.... Brilliant!

  • Would you recommend us? Yes
10

Great fast service

Needed struts to lift a caravan bed base. The online calculator did all the hard work.

  • Would you recommend us? Yes
8

Speedy delivery, high quality product

The quality of the product was excellent. However, the only issue was the calculator. You had to click through dozens of options to find one that could be mounted at the right points. It then only gave the force after I ordered. The force was extremely large and really damaged the frame it was mounted to. Once it was rebuilt and reinforced, it worked very well. I need to order several more for different size applications, so would be good if the calculator could be improved to just show the springs that will work, the force and key mounting points length (A, C, D)

  • Would you recommend us? Yes
3

Don't know where my springs are

I've logged in to the portal and there is no indication on my order of who is delivering it and when it's due. I've also searched my emails and can't find any emails about it.

  • Would you recommend us? No
10

Easly to order

First class service Thank you

  • Would you recommend us? Yes
10

Excellent service.

Very good

  • Would you recommend us? Yes
10

The right strut!

Possibly not the cheapest, but excellent online data that helped this amateur find the right strut first time. Which is a lot cheaper than having to send the wrong one back...

  • Would you recommend us? Yes
10

Really good, simple to understand website, easy ordering process, and a mind lovingly fast delivery

Excellent

  • Would you recommend us? Yes
10

Effortless

I was very happy with the transaction with Gassprings. I found them efficient and very helpful. Perfect!

  • Would you recommend us? Yes
10

Smooth service.

I used the online instructions and calculator to configure a pair of gas struts for my project, an opening canopy in an outside room. The calculator needs a lot of measurements and I was a bit confused about the weight part at first. I wasn’t sure if I was supposed to input the weight at the centre of gravity of the canopy fully open or the end. However I finally worked it out from the help and the video. The calculation includes a fitting diagram with measurements and a simulation showing the forces needed to open and close the canopy. I found these a little tricky to transfer to my canopy as it is installed and had to use a plumb line to find the C point. During the configuration process you choose the appropriate end fittings noting that the rod ends must be lower that the main body to allow oil to run down to the seals. Once installed the gas struts worked perfectly, according to the simulation. The struts are beautifully made and look very good. Very pleased with the outcome.

  • Would you recommend us? Yes
10

Excellent service and prompt delivery

Prior to purchase I required some technical support to identify the correct combination of parts to replace gas struts. This was provided via email and following the placement of the order online, items were received within 2 days - excellent service

  • Would you recommend us? Yes
9

Efficient service

Decent website and fast delivery. Only reservation was lack of info on time of delivery.

  • Would you recommend us? Yes
9

First class

Very helpful on the phone to decide what was needed and delivery was great all fitted fine

  • Would you recommend us? Yes
10

EXCELLENT

i phoned up with an enquiry and was talked through the process on the website, the part arrived a couple of days later and does exactly what what i need it to.

  • Would you recommend us? Yes
10

helped solve a difficult problem

I spoke with a person in the technical support department and he was very helpful in suggesting ways to either repair or replace a non-standard gas spring with broken end fittings, that had been supplied by another company, now defunct. I thought I would have to order a custom gas spring (at a high cost and with a long lead time), but he took time to offer other options. Based on his ideas, I was able to order suitable end fittings in a combination that gave the correct total length for my existing gas spring. They arrived quickly and I was able to solve my problem promptly and at minimum cost.

  • Would you recommend us? Yes
10

EFFICIENT SERVICE

QUICK AND EFFICIENT SERVICE, THANK YOU.

  • Would you recommend us? Yes

Company details

15 Lifford Way

Coventry CV32RN

44(0)24 7645 5580

[email protected]

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