Filters

10

Quality product with lots of options

The Gassprings I ordered are a replacement part for an Italian glass drill. It is the exact part and the same German manufacturer. We didn't have to wait a long time from Italy and a high price because they are made in USA. Received my order in 5 days shipped to Canada. The gas shocks come in many sizes, strengths and many types of attachments. Great product great price.

  • Would you recommend us? Yes
8

Good product.

OK

  • Would you recommend us? Yes
10

Product shipped as described and quickly.

Product was very easy to order on line and when the order was placed, the communication was excellent and the shipping details given were easy to track. We have recommended the company to others we know who may need to order products in the future.

  • Would you recommend us? Yes
10

great right from the design staage

Sent them the specifications and they sent back the design exactly what i needed.

  • Would you recommend us? Yes
10

Exzellent Quality, much better than the Amazon stuff, and Service

Huge selection and easy tool to build my own spring. Shipping to Canada was no problem.

  • Would you recommend us? Yes
9

very good information

the online information was very clear and informative. I needed to replace some gas springs. I learned something along the way!

  • Would you recommend us? Yes
4

Poor service response cost me money

Product and design tools are great. Have also purchased from Gasspring in the U.S., however my recent transaction in Canada was disappointing. Delays and incorrect guidance by customer service in what thought was a cancelled first attempt to order, resulted in a two identical orders being placed, and an additional $30 charge to ship one back to them in N.C.

  • Would you recommend us? Yes
10

Quick. Fit. Happy

The website shows all dimensions which makes for correct fit first try b

  • Would you recommend us? Yes
10

Quick shipping and the exact spring I needed.

Easy to use website.

  • Would you recommend us? Yes
10

Nice

Really esay

  • Would you recommend us? Yes
9

very convenient calculator

solved problem access hatch operation

  • Would you recommend us? Yes
8

Web site was good but needs a phone number to call with advanced technical questions.

Company seems good. Website has everything you could imagine for gas springs/shocks. Would be nice if it was easier to find accessories or alternate fastening connections for the ends of the shocks.

  • Would you recommend us? Yes
10

Many parts available at an affordable price

Many parts available at an affordable price. Almost all parts are in stock and the website offers good configuration device. Nice service too. I recommend it.

  • Would you recommend us? Yes
10

excellent service

Very quick to ship out. Site very easy to use.

  • Would you recommend us? Yes
2

communication with customer support is difficult and slow

I have a problem with the gas struts which do not hold the cover open. I attempted to have a discussion as to why and how I could adjust my design, but I never got a clear answer except "return them", after weeks of waiting and request for answers. So I did return them, and now, still no answer. I don't even know if I'm getting refunded or will a new pair be sent to me.

  • Would you recommend us? No
10

Calculation tool makes it easy ! Then the order is ready to ship. Awsome

Fast shipping good component quality.

  • Would you recommend us? Yes
10

Excellent product

I have use GasSpring twice now for different projects, both times the product arrived exactly as order and within one week (we live in Toronto, Canada - without extra duty charges). The online gas spring piston calculator on their website worked perfectly and was very helpful - the piston that arrived worked exactly as predicted by the calculator.

  • Would you recommend us? Yes
3

didnt send all parts ordered and paid for wont answer phone or e mails

what kind of business you running where nobody answers the phone where is customer service phone number and staff? I have been trying to contact you about my incomplete order?? no reply to the message I left no reply to the e mail I left where is the rest of my order??

  • Would you recommend us? No
10

Great product … excellent seller

Delivery fast (USA to Canada (QC), quality product … no problem! A+

  • Would you recommend us? Yes
8

good service

shipping was fast

  • Would you recommend us? Yes
7

Smooth and pleasant transaction

Fast Shipping to Canada! They have a convenient tool to calculate the required gas spring size for custom diy applications making it even easier I had been seeking for a very small size gas spring 3-4 inch for my own diy project and they had it and fit perfect !!!! Minus a star: The website ssl certificate was giving me an error so I was skeptic but the transaction seems to have been encrypted anyhow over https just that the certificate is not accepted by the browser. Also the price tag is a bit on the hefty side for mini struts.

  • Would you recommend us? Yes
9

Perfect fit, fast delivery

Perfect fit, fast delivery, A bit expensive but not available any where

  • Would you recommend us? Yes
1

no call no response at all

Dear Please be advised that we bought some stuff from gasspring, we have an issue with the cylinder, i have sent email, left messages etc. almost two weeks now, But no response very bad representation. Would somebody call me back at 5148169894 please as it is urgent to fix the problem

  • Would you recommend us? No
10

Easy to find and order product on-line

Struts fit and work perfectly

  • Would you recommend us? Yes
1

They do not ship product promised as in stock items

Ref: Order #WS11577CA was placed on June 5, 2023 Parts ordered June 5th and no information has been forthcoming despite attempts to find out what is going on. Parts were quoted as being available from stock and yet, (2)weeks later, crickets.

  • Would you recommend us? No

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