Filters

10

Treated me like a big customer even though I was not.

I was just trying to replace the gas lift in my wife's seeing cabinet but i was treated like an important customer. Several emails and phone calls later. I was guided to my answer and the replacement works perfectly! Thank you so much! Tim PS - I was afraid the border would be a hassle and costly with the gas spring shipping from the US. I missed the little notation saying that the shipping cost included all taxes and border charges. Super easy!!

  • Would you recommend us? Yes
10

Amazing service and expertise

I wanted to add a dampening spring to a trap door to make it safer for kids. They designed a geometry and specified a spring to meet our needs, and it works perfectly. A+++++!

  • Would you recommend us? Yes
10

Great service and product.

Ordered replacement gas springs per manufacturer specs which ended up being slightly too light. Stephanie at gas spring was very quick to resolve this issue and send out a slightly stronger set to solve my issue before I even needed to suggest a stronger option. Worked out perfectly. Will use again for all future needs.

  • Would you recommend us? Yes
10

awesome

i had found this place on google, and would highly recommend them to anyone looking for a gas spring! we have a large quantity of monitor arms that require replacement and this was the only place that had them, The contact i have been dealing with is awesome and will make sure you are happy, and get what you require, i believe Stephanie deserves a big raise

  • Would you recommend us? Yes
9

got what I ordered

it was on time and to the spec I needed. Thanks

  • Would you recommend us? Yes
8

Excellent service, exact match

Was looking for a specific replacement gas spring, and they had the exact match. A customized one using stainless steel would have been three times more expensive, so I kept the regular strut. Fast shipping (few days from USA to Canada). I just let them know that I noticed a little paint defect on one strut, and they immediately sent me a new one for free without needing to send back the defective one. Quick reply using emails. All perfect! Thank you!

  • Would you recommend us? Yes
10

Excellent service

First time customer. The website was easy to navigate and after choosing a specific product I contacted customer service to confirm some details. I received feedback within 24 hours. After ordering my product online I received it at my door within the timeframe expected. Very Happy.

  • Would you recommend us? Yes
8

The spring arrived very quickly after ordering.

They helped me calculate the product I needed and answered my emails quickly. haven't installed them yet, but they look good. The only issue was that I did not get a shipping notice or package tracing number.

  • Would you recommend us? Yes
10

All good

All good

  • Would you recommend us? Yes
1

crappy. wrong part sent!

my order was for a 440 newton gas spring, waited weeks and have to pay duty fees for the wrong actuator, they sent a 950 newton. thanks.

  • Would you recommend us? No
2

Brutal buying experience -

The online tool is impressive. Given we are building some special cabinets I wanted to be sure I had the right shocks for my project. After defining my requirements with the on line tool, I emailed them and verbally went over my project. My experience: -the first set of shocks I ordered didn’t fit -they short shipped my order by two shocks -it took multiple days to get a response back after realizing the shocks didn’t fit and were short shipped. -I regrettably reordered the correct size after waiting for 3 days for them to get back to me -I once again paid to have them shipped by air, unfortunately they managed to ship them ground so it took 10 days for the proper shocks to arrive. -these multiple delays resulted in a missed project deadline -stuck with two shocks that I’ll never use because the cost to ship them back exceeds the cost of the shocks.

  • Would you recommend us? No
10

Great website to help "size" the struts I needed.

The young lady I spoke with on the phone was friendly, knowledgeable and handled my questions easily

  • Would you recommend us? Yes
10

Outstanding

I had to replace two gas springs on a pool table that I purchased, the original gas springs were made in China, even though they had the information on the original gas spring label, no one could help me, until I found Stephanie at Gasspring.Ca She directed me through a series of questions, a couple of photos sent back and forth until we zeroed in on the correct item. I ordered two Gas springs they arrived within a week, easily installed and work great Thanks Stephanie

  • Would you recommend us? Yes
10

excellent sercice

tout est excellent

  • Nous recommanderiez-vous? Oui
2

Haves not received it

Have not received it

  • Would you recommend us? No
10

very satisfying

Order parts online, which was very easy, they shipped and delivered quickly and kept me informed, great job

  • Would you recommend us? Yes
10

GREAT

TECHNICAL ASSISTANCE WAS GREAT , RESOLUTION TO PROBLEM RESOLVED WITH PROFESSIONALISM

  • Would you recommend us? Yes
10

Delivered what they said in the time frame too

I have purchased a few times with always good results.

  • Would you recommend us? Yes
9

Arrived at my Canadian farm in less than a week. Exactly correct

Very helpful staff. Stephanie found my online order and provided a tracking number and it arrived within the predicted time.

  • Would you recommend us? Yes
5

OK

I appreciated the step-by-step design process on your website. Took out a lot of guesswork. But I ordered on January 1, and still haven't been notified that it has shipped.

  • Would you recommend us? Yes
9

They have great selection and have been always helpful.

Recently placed an order but did not get any confirmation of receipt or when it would ship. Getting this information would be nice to get. Roger

  • Would you recommend us? Yes
10

perfect

plenty of customization options. nothing is unclear. item as expected.

  • Would you recommend us? Yes
10

Great selection and fast shipping

Had what I needed and they were in stick with very fast shipping. Great company to deal with will shop here again

  • Would you recommend us? Yes
10

Fast accurate shipping.

Good

  • Would you recommend us? Yes
10

Awesome

The package arrived faster than anything from Amazon Prime ever has, and it was shipped over night from the US to Canada! Wow your staff must be on call 24/7. Impressive turn-around.

  • Would you recommend us? Yes

Kiyoh Reviews

• Anyone can post a review, however all reviews will need to comply with our terms of use and the privacy policy
• We perform automated and manual checks to prevent false reviews as much as possible
• Reviews written on your own initiative are immediately shown online and verified within 72 hours