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10

Fantastic customer service

Contacted customer service with need for springs for sled trailer that we thought were no longer available. They requested specific measurements of the old springs and were able to match them up with new springs

  • Would you recommend us? Yes
10

Great customer service!

Ordered a couple of gas springs for a project that I was working on. I had a little trouble with the on-line tool and ended up calling customer service. The person at Gasspring.ca was very helpful. Tip, if you are unsure of the measurements that you need to enter into the on-line tool just click the little question marks next to the fields for further detail of what is required. My only complaint has more to do with the on-line address. "Gasspring.ca" made me think that I was ordering from a company here in Canada. I was surprised to find out it's in the US. If the customer service hadn't been so great I would have been more annoyed at this deception. Springs were delivered and worked perfectly.

  • Would you recommend us? Yes
10

Easy to work with

Selection is great guide is helpful

  • Would you recommend us? Yes
10

Great products fast shipping

Ordered a couple of gas shocks for Claas combine Got them in sooner than expected thanks!!

  • Would you recommend us? Yes
10

VERY happy

I was well advised, the shipping was very fast. The quality is beyond reproach. The original part cost me $480$ and I got away with less than $80. Thanks a lot!

  • Would you recommend us? Yes
8

verry good

good product

  • Would you recommend us? Yes
5

Need to improve service

No packing slip was provided. Unable to list the customer order number on the paper. It is hard to get hold of the customer service. Lack of customer sense.

  • Would you recommend us? No
10

Overall Excellent experience, simple and works as planned.

The online tool to calculate your custom strut was super convenient, and easy to use. Delivery was quick, installation relatively easy, as per the installation diagram provided based on information I entered into the strut calculator. And best of all, works as planned, very pleased with overall experience, would highly recommend. Thanks.

  • Would you recommend us? Yes
10

Easy to order and fast delivery

Easy to order and fast delivery

  • Would you recommend us? Yes
10

Great service

Easy ordering online, delivery took some time. Was held up at the Canadain border for a few days. Contacted rep and received the part within a couple days. Everything came as ordered Great store

  • Would you recommend us? Yes
10

I am very pleased with my purchases

Good quality products, quick shipping and quick answer to my requests. Thank you very mucn

  • Would you recommend us? Yes
8

Good

It was good

  • Would you recommend us? Yes
9

excellent

very god quality product, fast delivery, excellent customer service

  • Would you recommend us? Yes
10

Good quality

High quality product, fast delivery. Very satisfied. Thank you!

  • Would you recommend us? Yes
9

Good

Good

  • Would you recommend us? Yes
10

very prompt service with exceptional staff response

We needed 2 springs quickly and the staff took time to confirm by email when it left the plant along with a tracking number

  • Would you recommend us? Yes
10

Great online order

The online tools to determine the parameters for gas shocks is amazing.

  • Would you recommend us? Yes
10

Product was exactly as ordered,

Arrived in a timely manner, and was very happy with the service. Will recommend to anyone.

  • Would you recommend us? Yes
10

Got exactly what I ordered within a week from US to Canada

Very easy to order, make sure you know exactly what you need. I was surprised at how quick my order arrived at my door, thank you and I wouldn't hesitate to recommend or buy again from this company.

  • Would you recommend us? Yes
10

Fast delivery. Easy to place order

Fast delivery. Easy to place order

  • Would you recommend us? Yes
5

ok except for below

I can't get an invoice copy after 3 requets

  • Would you recommend us? No
10

The gasspring works great

I purchased the shortest I could get 50 mm I put more threads on the end and cut it off to make 30mm the size I needed for the replacement part. Works great. Better than waiting 8 weeks from Italy and 3 times the price. I will be ordering more, other sizes in the future.

  • Would you recommend us? Yes
9

Everything seems to be good

good product, fast shipping and average price.

  • Would you recommend us? Yes
6

Product is as described but not the same as original.

A few back and forth emails but vendor did not have records of the original specs of the gas springs I have (which were made by them). As a result I will need to modify the end connectors from the original gas springs. They must have these records as their name is clearly stamped on the originals.

  • Would you recommend us? Yes
4

Unhelpful aftermarket service

Questions were never properly or fully answered.

  • Would you recommend us? No

Company details

1201 Tulip Drive

Gastonia North Carolina 28052

+1 (704) 810-3526

[email protected]

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