Filters

2

bad

Item received was not ordered. (kessebohmer model 7954RG) The cost to return the item was $23 and the cost of the item received was $49. will not recommand Gassspring.ca

  • Would you recommend us? No
10

Perfect

Perfect configurator, fast shipping and works just as described.

  • Would you recommend us? Yes
10

good product

Super good product

  • Would you recommend us? Yes
9

Very responsive and quick shippong

Ordered a small item and it was here exactly as promised.

  • Would you recommend us? Yes
10

Excellent!!

Fast, cheaper than the US equivalent, which refused to ship to Canada anyway. Top Marks.

  • Would you recommend us? Yes
10

Quality product with lots of options

The Gassprings I ordered are a replacement part for an Italian glass drill. It is the exact part and the same German manufacturer. We didn't have to wait a long time from Italy and a high price because they are made in USA. Received my order in 5 days shipped to Canada. The gas shocks come in many sizes, strengths and many types of attachments. Great product great price.

  • Would you recommend us? Yes
8

Good product.

OK

  • Would you recommend us? Yes
10

Product shipped as described and quickly.

Product was very easy to order on line and when the order was placed, the communication was excellent and the shipping details given were easy to track. We have recommended the company to others we know who may need to order products in the future.

  • Would you recommend us? Yes
10

great right from the design staage

Sent them the specifications and they sent back the design exactly what i needed.

  • Would you recommend us? Yes
10

Exzellent Quality, much better than the Amazon stuff, and Service

Huge selection and easy tool to build my own spring. Shipping to Canada was no problem.

  • Would you recommend us? Yes
9

very good information

the online information was very clear and informative. I needed to replace some gas springs. I learned something along the way!

  • Would you recommend us? Yes
4

Poor service response cost me money

Product and design tools are great. Have also purchased from Gasspring in the U.S., however my recent transaction in Canada was disappointing. Delays and incorrect guidance by customer service in what thought was a cancelled first attempt to order, resulted in a two identical orders being placed, and an additional $30 charge to ship one back to them in N.C.

  • Would you recommend us? Yes
10

Quick. Fit. Happy

The website shows all dimensions which makes for correct fit first try b

  • Would you recommend us? Yes
10

Quick shipping and the exact spring I needed.

Easy to use website.

  • Would you recommend us? Yes
10

Nice

Really esay

  • Would you recommend us? Yes
9

very convenient calculator

solved problem access hatch operation

  • Would you recommend us? Yes
8

Web site was good but needs a phone number to call with advanced technical questions.

Company seems good. Website has everything you could imagine for gas springs/shocks. Would be nice if it was easier to find accessories or alternate fastening connections for the ends of the shocks.

  • Would you recommend us? Yes
10

Many parts available at an affordable price

Many parts available at an affordable price. Almost all parts are in stock and the website offers good configuration device. Nice service too. I recommend it.

  • Would you recommend us? Yes
10

excellent service

Very quick to ship out. Site very easy to use.

  • Would you recommend us? Yes
2

communication with customer support is difficult and slow

I have a problem with the gas struts which do not hold the cover open. I attempted to have a discussion as to why and how I could adjust my design, but I never got a clear answer except "return them", after weeks of waiting and request for answers. So I did return them, and now, still no answer. I don't even know if I'm getting refunded or will a new pair be sent to me.

  • Would you recommend us? No
10

Calculation tool makes it easy ! Then the order is ready to ship. Awsome

Fast shipping good component quality.

  • Would you recommend us? Yes
10

Excellent product

I have use GasSpring twice now for different projects, both times the product arrived exactly as order and within one week (we live in Toronto, Canada - without extra duty charges). The online gas spring piston calculator on their website worked perfectly and was very helpful - the piston that arrived worked exactly as predicted by the calculator.

  • Would you recommend us? Yes
3

didnt send all parts ordered and paid for wont answer phone or e mails

what kind of business you running where nobody answers the phone where is customer service phone number and staff? I have been trying to contact you about my incomplete order?? no reply to the message I left no reply to the e mail I left where is the rest of my order??

  • Would you recommend us? No
10

Great product … excellent seller

Delivery fast (USA to Canada (QC), quality product … no problem! A+

  • Would you recommend us? Yes
8

good service

shipping was fast

  • Would you recommend us? Yes

Company details

1201 Tulip Drive

Gastonia North Carolina 28052

+1 (704) 810-3526

[email protected]

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