Salutations
Cher client, Merci pour vos précieux commentaires et d'avoir choisi mysendle pour votre service. nous sommes impatients de continuer à vous fournir à nouveau le meilleur service. Merci. L'équipe mysendle.
The best
Hello Aura, Thank you for the valuable feedback and for choosing Mysendle for your service. we look forward to continuing to provide the best service once again for you. Thank you. Team Mysendle.
Équipe super produits génial rapidité exceptionnelle merci
Bonjour Eric, Merci pour vos précieux commentaires et d'avoir choisi Mysendle pour votre service. nous sommes impatients de continuer à vous fournir à nouveau le meilleur service. Merci. L'équipe Mysendle.
Call 1 min before, perfect.
Satisfied
Bonjour Livraison dans les délais mais le livreur a tellement forcé pour faire rentrer le colis que que le loquet a été retrouvé dans ma boite et que j'ai mis 5min a l'ouvrir car ça forcé sur la serrure....
Chère Céline, Merci d'avoir porté cela à notre attention. Vos commentaires sont très précieux. Nous avons mené une enquête auprès du livreur. Nous prendrons des mesures à ce sujet. Veuillez accepter nos sincères excuses pour la gêne occasionnée. Nous prendrons des mesures pour éviter que ces problèmes ne se reproduisent à l'avenir. Merci beaucoup Team Mysendle.
Livreur qui a attendu 5 minutes avant que j 'arrive ! Merci ! Colis remis en main propre ! Et livraison plus tôt que prévu ! Je recommande !
Cher Michel, Merci d'avoir choisi Mysendle et pour vos précieux commentaires. Nous sommes impatients de continuer à vous fournir le service rapide et le meilleur. Meilleures salutations, Team Mysendle.
The delivery was delivered on time, but the courier left the parcel outside my front door without knocking or ringing my doorbell. Send,e was quick to respond to my review and promised to investigate, so I change my rating and recommendation.
Dear Sir, Thank you for your valuable feedback and for bringing this to our attention. We are profoundly sorry to hear that. We have initiated an investigation to locate the reason behind this with our delivery person. We will make sure to avoid such things repeating in the future. Please accept our apologies for the inconvenience caused. Thank you. Team Mysendle.
Originele beoordeling
The delivery was delivered on time, but the courier left the parcel outside my front door without knocking ormringing my doorbell.
Dear Sir, Thank you for your valuable feedback and for bringing this to our attention. We are profoundly sorry to hear that. We have initiated an investigation to locate the reason behind this with our delivery person. We will make sure to avoid such things repeating in the future. Please accept our apologies for the inconvenience caused. Thank you. Team Mysendle.
Good
Dear Fabrizio, Thank you for choosing mysendle and for the valuable feedback. We will continue to provide you with our best service. Have a wonderful day. Thank you. Team Mysendle.
Delivery with two different parcels without prior notice, therefore total confusion due to several delivery informations. Wrong information by DPD about fake delivery attempts where nobody was at Home. One parcel arrived totally open. A miracle that nothing was broken. Such a bad delivery service. Not recommendable,!!
Dear Valuable customer, Thank you for bringing this to our attention. We apologize on behalf of our delivery partner for such inconvenience caused to you. We can totally understand your concern. We would like to inform you that we have proceeded with an investigation to find out the reason behind the incident. we look forward to keeping you posted on this process. Your feedback made us pay more close attention and take precautions to avoid such matters repeating in the future. We also like to inform you that we will provide our exclusive offer and the service for your next order with us. We remain at your service. Team Mysendle, Thank you.
Ordered monday and got the delivery on friday in Denmark.
Dear customer, Thank you for the valuable feedback and for choosing Mysendle for your service. we look forward to continuing to provide the best service once again for you. Thank you. Team Mysendle.
Could you provide me more information on package I am intended to get ? Best regards
Hello Sir, Good Morning, Thank you for the query. We have responded to your query via email. Please kindly let us know if we can be of further assistance. Team Mysenlde. Naswar.
Fast and in a sage package
Dear customer, Thank you for the valuable feedback and for choosing Mysendle for your service. we look forward to continuing to provide the best service once again for you. Thank you. Team Mysendle.
Bottles delivered perfecktly
Hello Nils, Thank you for the valuable feedback and for choosing Mysendle for your service. we look forward to continuing to provide the best service once again for you. Thank you. Team Mysendle.
Champaign order delivered within 5 days. Very Lucky…
Hello Günter, Thank you for the valuable feedback and we are very lucky to have you as our customer. we look forward to continuing to provide the best service once again for you. Thank you. Team Mysendle.
I didn't receive my products!! Those products are a gift I command my products since 20 days and till now I didn't receive them and they mentioned that I received them I had a very very bad experience I will never retry to choose mySendle
Very good service, fast delivery
Fast and accurate delivery
emballage discret
Hat alle gut geklappt , Ware ordentlich verpackt angekommen !
Sehr geehrter Kunde, vielen Dank für Ihr Vertrauen in mysendle. Wir freuen uns zu hören, dass das Paket wie geplant zugestellt wurde. Ihr Feedback hilft uns, besser zu werden. Vielen Dank.
Originally there was a problem with non-delivery. Turns out their delivery partner in Denmark hadn't delivered even though they said they did. mySendle customer service patiently and politely (even with a very annoyed receiver) helped to resolve the issue and I got my package.
Originele beoordeling
They didn't deliver to the address and then expect the customer to jump through hoops to rectify the issue. Really poor service and customer support.
Es ist meine erste Bestellung bei Ihnen und ich denke es war nicht die letzte.Bin also zu 100 % zufrieden !!
Mysendle en Parcel International gebruiken klantenzervice uit India waar je weinig aan hebt. De zendingen zijn ook niet goed doorgekomen. Bij DHL was alles binnen een paar dagen geregeld.
First of all I want to mention that al in al aspects they are totally far away from normal humanity service. My package with reference 21048077/05212044519687 The package is more then 2month Stucking at dpd warehouse. Mysedle al that the time they are not taking any action. Dpd have already closed the case ,but further they expect action from mysendle , wethere they a claim to be issued or not. Mysendle are escaping to pay me the claim therefore they tell me this claim can take long and its already 2month and the case is already close . And by the way mysendle doesn't respond on my request and doesn't give any status update, I have to send them 5 mail as reminder and then end I got respond that nothing news, while they already had issue the claim. But I will not leave my money the value that its inside the package goes alone I will keep posted here al updates untill I got my package or my money back. They 100% dirty behavior from they side and consider it as scam.
Pakken blev ikke afleveret på min adresse som aftalt, men på et pakke sender 4km. fra min bopæl. Jeg har bestilt og betalt for2 fl. Grappa Bianca Castello 70 cl.(spiritus) men der var kun 1 fl. i pakken. Har meldt det til Topdrinks. Mit reference nr. 15000000935. ed venlig hilsen, Benny Fjeldsøe
Dear Customer, Thank you for the valuable feedback and for choosing Mysendle. We are profoundly sorry about the inconvenience caused. As a constantly improving organization, Your feedback is highly appreciated. We have advised the relevant department in regard to this matter and we are working on delivering the best service for our customers. We highly appreciate your feedback which helps us grow further and deliver the best for our valuable customers. Kindly send us an email to [email protected] and our relevant team will look into this matter closely and reduce the chances of such matters repeating.
Dijkweg 168
1619HK Andijk
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