Easy to order, quick delivery and great product
I wasn't sure about ordering outside of the US, but came as expected and pretty quickly.
Arrived well and received everything.
Nothing to complain
These guys take care of the customer. Very professional. You will not be disappointed.
Great!
Order arrived in 4 days, was a bit worried as the package had changed was worried had got the wrong item, contacted them and they had responded within the hour to put me at ease, GREAT COMPANY
Super quick , Tracking confidence Buying Professional Business ! Recommend without hesitation Regards Sebastian
I’d been shopping around to find some mimosa hostilis root bark for a week or so and found these guys. I called them to see if they had the stock how fast they would ship it out and they did everything they said. It arrived In 2 days and I’m just in the process of making some loverly purple dye. Thanks for the smooth process guys. Much love to you all
Very happy with my purchase. I emailed to ask a question after my purchase, which was responded to instantly. Delivery was very fast. I will definitely be a return customer
I’m back to order more. So far I’m quite happy with quality of products, delivery options and the communication. Thank you!
Thank you Mimosaroot, you guys are great. Fast, professional, discreet packaging, kept me up-to-date regarding the delivery status. 10/10. In the words of Arnie, I'll be back.
From the day I ordered till delivery was 4 or 5 days to me in Texas!! The product is top notch!! You cant go wrong with mimosaroot.com!!!
I live in the UK, I ordered my bark on Friday afternoon and it was here Monday morning. My bark was if very good quality and the packaging was discreet and secure, what more can I say than, absolutely brilliant.
i've been waiting for my order forever and the tracker has not changed in any way.. its been so long since i ordered it that i could have planted and grown it myself
Dear John, I am sorry sorry to hear that you had problems with the delivery of your order. I have just tracked the tracking number and I can see it has arrived in the US on the 16 of april. (We have shipped it on the 7th of april) based on the tracking information whe are safe to say that the US customs seized your order. Why you decided not to contacted us earlier? we would have fixed it for you immediatly. All I can say we did everything to make it as quickly as possible, we shipped it with priority mail on the day that you ordered. But the US customs seized your order outside of our influence. Then you first write a bad review and then contact us. I think first Communication needs to occour from both sides before somebody can Judge somebody or a company deserves a bad review. We can send you a replacement as soon as we are back in stock for free. For now I am going to refund your order to take out the tension of this matter. Kind regards, Koen
This was my first time ordering from this particular vendor. That being said I am always skeptical. I was impressed when it showed up on time, in good quality, and very discreet like i requested during check out. Will be ordering more again. Keep up the good work at Mimosaroot.com!
Ordered and received exactly what I wanted and it was of top quality
Thorough and helpful
Arrived in a timely manner and packaging was excellent to say the least! Look forward to doing business in the future. Highly recommend!
I ordered my package on the 15th and it got here I think on the 19th. That's amazing! And the product was everything I had hoped. Also the owner stayed in touch with me thru the whole thing, answering my questions with almost immediate responses. I wouldn't go thru anyone else from here on out. Plus it was shipped from here in the USA so customs wasnt an issue. Top notch service. Thanks guys!
Great experience, thanks again!
I must say I have had a really wonderful experience working with mimosaroot.com! My order was delivered as described and I am very impressed with the quality. The level of support and timelines of response from the support team is unparalleled and they were always very friendly. I will definitely be working with them as long as they are around.
The dye was strong enough, that my set of summer shirts got the beautiful mimosa red that I desperately needed. Thank you also for speedy delivery even in lockdown.
After informing them of a shipping problem they sent another shipment that I received in three days. No questions no excuses. Once again outstanding.
I’ve been waiting for my order since may 5th. I opted for the 3-4 day shipping in hopes to receive my package promptly without any issues. I would really appreciate any feedback regarding my package. I just wanna know if it’s coming or not so I’m not wasting money I haven’t received any new updates on it so that’s why I’m A little concerned. Hope to hear back from you. Thank you. Edit: I have contacted them and they got back to me within an hour I’m so great full they are prompt on customer service but I’m still awaiting my order hopefully it will arrive soon. Thank you mimosaroot.com
Dear warren, Thanks for your inquiry and review, your order has been shipped on the 6th of may, and it should have been delivered by now. Looking at the tracking number it arrived in the US on the 8th of may.. Let me arrange a reshipment for you, contacting us by email or phone instead of leaving a review would have done the trick as well:-) Kind regards, Mimosaroot.com
Original review
I’ve been waiting for my order since may 5th. I opted for the 3-4 day shipping in hopes to receive my package promptly without any issues. I would really appreciate any feedback regarding my package. I just wanna know if it’s coming or not so I’m not wasting money I haven’t received any new updates on it so that’s why I’m A little concerned. Hope to hear back from you. Thank you.
Dear warren, Thanks for your inquiry and review, your order has been shipped on the 6th of may, and it should have been delivered by now. Looking at the tracking number it arrived in the US on the 8th of may.. Let me arrange a reshipment for you, contacting us by email or phone instead of leaving a review would have done the trick as well:-) Kind regards, Mimosaroot.com
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