Reactie van het bedrijf
Update 12-03-2021:
Order got delivered in 10 buisness days.
Customer is happy and promised to update the review.
Dear E, thank you for your order!
We were quite shocked from the review, that you left on our website. And surprised that you haven't contacted us not before the order nor after. (You have made your order yesterday! So 1 day after you decide to leave this bad review)
We are a fully legit business, who is extremely open with our customers.
1) Your order was packed and shipped in a timely manner. The banner on the main page clearly states, that we are shipping from EU, so as shipping info page. German Post -> USPS. Meaning, that we shipped your order from Germany with German Post and it will be handled by USPS once it arrives in States. (Total transit time about 14 days)
2) Today it was accepted in one of the German post offices, in a couple of days the tracking will change to "processed in Frankfurt" - main international postal hub (please use "Tracking history" drop down on the website of USPS).
https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=RC607061589DE
3) In around 10 calendar days it will be in NY. The whole page of USPS website will start updating and you will see estimation delivery time provided by USPS itself.
4) 2 months transit time were for packages that were shipped by ocean freight (choice of a carrier) due to shortage of commercial flights during the COVID-19 pandemic. Customers were notified. We handled all the queries quick and in the favor of our customers.
Furthermore we are not supplying any bogus tracking links. We are supplying tracking links that are generated by our own .API that are directly integrated with the tracking page of the USPS
Have a beautiful upcoming weekend! ☀️
Sincerely,
Eliza