Filters

8

Still getting used to it

I wish there was more information about certain things that might occour and video instructions in English, my data says alive but no recording and i cant seem to find information anywhere. There should be easier access to information out of hours of the working times of company (maybe An online group of clients to share their experiences and help other that do not yet understand how everything works. Apart from that i think its going OK.

  • Would you recommend us? Yes
10

This device is lifesaving!

Regina, who has been my main contact, has been incredible. I was able to call Regina anytime and be given the information I required, and received regular calls from her enquiring our experience with the product, this I was very grateful for.

  • Would you recommend us? Yes
9

Very helpful

Able to get support as needed with device

  • Would you recommend us? Yes
10

Life changing for all of us

I can't fault this company. From the get go the communication has been brilliant, asking questions before the product was sent out.to trial. Then mid trial phonecalls to check all was ok, giving me a chance to ask any questions which I had. This monitor has been life-changing for us. Our 8 year old has tonic clonics and I have tried several devices for night time seizures and have felt frustrated with them all, many false alarms, Bluetooth or signal dropping out, having to keep apps open all night etc. The nightwatch is like nothing I have tried before. A monitor on my daughter's arm and a base alarm I keep in my bedroom. It has detected over 10 night seizures in the month I trialled it for. My daughter is finally able to sleep in her own room and her own bed. I'm able to be there for her throughout and after the seizure. I honestly can't fault it! Well worth the money.

  • Would you recommend us? Yes
10

Peace of mind

Excellent detectIon rate, has alarmed everytime- even for convulsive seizures like tonic etc. Wonderful device

  • Would you recommend us? Yes
2

It gave a lot of false alarms and only alerted once when he was actually in a seizure

Company was very helpful at purchase but the alarm only picked up one actual seizure and gave false alarms at least 5 times a week.

  • Would you recommend us? No

Response from the business owner

Dear Abbie, We would really like to help you improve your situation. We may have some useful tips to improve the system and reduce the number of false alarms. We will contact you to schedule a call. Best regards, Team NightWatch

7

The Nightwatch makes me feel safe when I sleep!

Very professional and knowledgeable about The Nightwatch product. Happy to answer any questions from me.

  • Would you recommend us? Yes
10

Peace of mind

Nightwatch have been excellent. There customer service is outstanding.

  • Would you recommend us? Yes
10

Amazing

until now we didn't know how many seizures my 7 Yr old was having . Thanks to night watch we've been able to monitor more

  • Would you recommend us? Yes
10

Most reliable seizure monitor we've used

We have been using NightWatch since February 2019. It's robust and picks up many more seizures than our under mattress system. Support from the Nightwatch team (on the few times we needed it) has been excellent and fast. One major benefit of the NightWatch has been the web portal which allows us to record the seizure patterns each night. We learned so much about the impact each seizure has on my sons heart. The data recorded can be downloaded and shown to the neurologist who supervises our sons condition. We would not be without NightWatch now.

  • Would you recommend us? Yes
10

Best seizure alarm we've ever tried

Product itself is robust, accurate and doesn't create too many false alarms. Where it comes into itself is the support offered by the team behind it. They answer queries quickly and without using technical jargon and are really friendly and helpful.

  • Would you recommend us? Yes
8

Good monitoring

I have had a good experience with the company and the device works well. I do think that communication is not as good as it could be though.

  • Would you recommend us? Yes
10

Simple & reliable monitor with fantastic data portal to summarise seizure activities.

Outstanding support from the NightWatch team, and more plans in the pipeline for the future.

  • Would you recommend us? Yes

About NightWatch Epilepsy seizure detection

Kiyoh Reviews

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