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7

Received the wrong size but I was able to return the piece

I received the wrong size, I send a photo to customer support with the question what to do, and they have not answered me. I turned out the mail was in their spamfolder. In the meantime, already bought the right size and asked for a refund for the other piece, and they arranged to do that. Will I recomend Archive Store? My order was a present for a friend, she is a big fan of their products. I am indifferent, so I would not recommend Archive Stire proactively, but I also would not un-recommend it, based on this experience.

  • Would you recommend us? No

Response from the business owner

Hi Carlijn, Dankjewel voor je review. Er staat in je review dat je ons een mail hebt gestuurd over je klacht. Nu hebben we alle inboxen doorgespit, maar nergens een berichtje van jou gevonden. Zou het kunnen dat je dit naar een verkeerd mailadres hebt gestuurd, waardoor wij je niet hebben kunnen helpen? We vinden het super vervelend natuurlijk dat je de verkeerde maat hebt ontvangen en willen dat absoluut met je goedmaken. Ik hoor graag van je! Fijne dag en groetjes, Florine

9

Service rapide…

Mooi verpakking, snelle levering aardige mensen!

  • Would you recommend us? Yes
10

Zo fijn!!

Van florine een mega gaaf moodboard gekregen voor de kamer van onze baby! Gelijk alles besteld! Helemaal happy! Van de zomer gaat de dreumes naar een junior bed, dus dan melden we ons gelijk weer! Hopelijk kunnen we dan langskomen in de winkel!

  • Would you recommend us? Yes
8

Hele mooie spullen

Een bedomrander en aankleedkussenhoes besteld. Snel geleverd en erg mooi, je betaalt er dan ook wel goed voor.

  • Would you recommend us? Yes

Response from the business owner

Hi N, Dankjewel voor je mooie review! Wist je dat de aankleedkussenhoes ook om het matrasje van de meeste wiegjes past? Heel veel plezier met je mooie items! Groetjes, Florine

10

Friendly and flexible service

Friendly and flexible so I could pick up my order very fast.

  • Would you recommend us? Yes

Response from the business owner

Thanks for the nice words, Yvonne! Hope to see you soon! ✨

10

Beautiful store

Beautiful store for the little ones and very friendly service!

  • Would you recommend us? Yes

Response from the business owner

Hi Savannah, Thank you for the lovely review! Hope to see you soon in store, when we're open again! With love, team Archive Store

8

Goede service

Snel geleverd en goed verzorgd.

  • Would you recommend us? Yes

Response from the business owner

Dankjewel Joke, voor de fijne recensie! Liefs, Team Archive Store

10

A beautiful webshop

My order was delivered extremely fast and beautifully wrapped. I really liked the silver paper and the ribbon. The person that I gave the present was also amazed by the wrapping.

  • Would you recommend us? Yes

Response from the business owner

Hi Eva, Oh thank you so much for the nice words! We're glad that you and your friend liked the silver Christmas paper! With love, Florine

10

Great products and service!

Het boek van archie is te gek!

  • Would you recommend us? Yes

Response from the business owner

Ah thanks Merel, super blij dat je het leuk vindt! Groetjes, Sanne, Jasmijn en Florine

10

One of the most beautiful stores in Amsterdam!

I literally would like to buy everything in this store :-).

  • Would you recommend us? Yes

Response from the business owner

Thank you so much for your nice words, Helene! Hope to see you soon in store, when we're open again! ✨

10

Perfect!

Archive Store is goed bereikbaar via de mail. Altijd antwoord op de dag zelf. Door gedoe met de post is mijn pakket zelfs door hun zelf bezorgd nog voor de kerst. Dat was echt heel fijn! Hartelijke dank!

  • Would you recommend us? Yes

Response from the business owner

Dankjewel voor je mooie review! Fijn dat we je konden helpen! Liefs, Team Archive Store

10

Super service!! Goede communicatie en mooie producten!

Super service! Goede communicatie en mooie producten!

  • Would you recommend us? Yes

Response from the business owner

Thanks Alice, voor je aardige woorden! Hopelijk tot snel! Liefs, Team Archive Store

10

Superleuke winkel

Voor als je op zoek bent naar iets speciaals. Erg leuke winkel. Kom zeker nog eens terug

  • Would you recommend us? Yes

Response from the business owner

Hi Gerrie, Wat een leuke review! Heel erg bedankt en we kijken er naar uit om je weer te mogen verwelkomen in de winkel! Liefs, Team Archive Store

10

Special service!

I really loved the moment the present I bought arrived. It was perfectly wrapped in gift paper with a handwritten note and eye for detail. The fact that Archive-Store takes the time to add this to the present definitely makes it memorable. Thank you Archive-Store!!

  • Would you recommend us? Yes

Response from the business owner

Dear Milou, Thank you so much for your lovely words! We appreciate the time you took to write this. We hope that we can make you happy again soon with something beautiful from the store again! With Love, Team Archive Store

10

Beautiful

In addition to children's items, also beautiful items for grown-ups. I bought beautiful pillows from Claire Gasparini.

  • Would you recommend us? Yes

Response from the business owner

Hi Cato, Oh we love the Claire Gasparini's pillows! Hope you love them as much as we do! As promised, we will call you when we have new variants in, so that you can expand your collection! With love, Florine

4

Mooi product, slechte kwaliteit, zeker voor dat geld…

De lampjes staan heel mooi in de kinderkamers van onze dochters, maar zijn binnen korte tijd allebei al kapot gegaan. Het draadje is zo fragiel, er is echt niet ruw met de schakelaar omgegaan, maar toch werkten beide lampjes opeens niet meer. Repareren is ook niet even simpel zelf thuis te doen.

  • Would you recommend us? Yes

Response from the business owner

Hi Imme, Fijn om je gesproken te hebben aan de telefoon vorige week. In de toekomst mag je altijd contact met ons opnemen bij dit soort vervelende klachten. We zijn uiteraard altijd bereid om te helpen en willen niets liever dat je bij bent met onze producten. Fijn dat de lampen het inmiddels weer doen, mochten we je nog ergens mee kunnen helpen, dan horen we het graag! Groetjes, Florine

9

Very personal and pretty products

I love the products, everything has that sweet touch of personal and originality. Same goes for the contact with Archive, a handwritten note came with the parcel, I just love that kind of little gestures.

  • Would you recommend us? Yes

Response from the business owner

Hi Dear, Thank you so much for your sweet words! We're happy that you're happy! With love, Team Archive Store

10

Super service

beautiful shop

  • Would you recommend us? Yes

Response from the business owner

Thanks Robert! ✨

10

Snelle service!

Ik heb al een paar x wat besteld en altijd prima in orde. Snelle service.

  • Aanbevelen? Ja
10

Top winkel!!!

mooie items , snelle verzending,

  • Would you recommend us? Yes

Response from the business owner

Hi Aleksandra, Dankjewel voor je mooie review! Liefs, Florine

10

The best!

The best store in town for the prettiest baby and kids stuff. I had a swaddle embroidered and it was done quickly and beautifully! Def recommend Archive Store!

  • Would you recommend us? Yes

Response from the business owner

Hi Elizabeth, Thanks for your lovely review! Glad you're happy with the embroidered swaddle! We hope that your little niece also likes it (and that you're her favorite auntie now ;-) ) See you soon in store! Love, Florine

10

Snel en verzorgt

Leveren snel, prachtige spullen, bij vragen goed bereikbaar en behulpzaam.

  • Would you recommend us? Yes

Response from the business owner

Hi Maaike, Nog ontzettend bedankt voor je aardige review!!! Liefs, Team Archive Store

10

Prachtige slinger

Prachtige slinger (met een kleine belletje onderaan ieder vlaggetje) in naturel tint.

  • Would you recommend us? Yes
10

Mooie en goeie kwaliteit van de producten!

Positieve ervaring en klantvriendelijk!

  • Would you recommend us? Yes
10

super spullen en vriendelijk personeel

Overzichtelijke webshop met mooie spullen en ook de winkel is heel fijn. Er werken heel vriendelijke mensen.

  • Would you recommend us? Yes

About thearchivestore.com

It is a joy to cherish quality in everything we do. That is why Archive Store has gathered an eclectic mix of unique objects especially for you and your little ones. A selection of both contemporary and designer items as well as vintage finds. Timeless pieces that make your home a magical place. Our store is an archive dedicated to gatherers of all ages longing for a novel selection of items. Loose track of time while exploring the refined and unique collection. And perhaps, you will even feel like a child again. Because who ever told you to grow up? Archive Store; Home of the little gatherer

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