No issues
Thank you Gasspringshop for matching an "obsolete" part. From my description, you were able to match the gas spring exactly - saving me the effort of lifting a very heavy saw and tabletop. Quick service and unlimited selection ... you are the BEST.
One of the gas struts failed on a big heavy Murphy bed I own so the search began for an exact replacement. Apparently, though, Stabilus built their struts in Imperial sizes when my bed was manufactured, but switched to Metric at some point since that time. At any rate, that made finding an exact match difficult - well, difficult for the person who I was emailing with. For me, it wasn't just difficult, it was impossible. Finally, though, she located the struts I needed, so I ordered two. They were packed well and arrived even sooner than I had expected. So far, so good. The connectors, though, had me confused, as I had thought I could separate the ball and socket easily (on one end of the struts, I only needed the socket part of the elbow). Once they educated me in taking the elbows apart, one problem was solved. Another was created, however, when one of the circlips that secure the elbow balls within the sockets was lost. Bummer! I contacted the person who helped me originally and asked if they could send me one or two circlips. (It turned out what I call circlips are called pins by that person.) She incidated I'd have to buy an entire elbow. OK, no problem, since they're only $2.67. The charge, however, to ship one elbow to me was quoted at $11.99! No way was I willing to do that. I can get gas strut connectors where I live or use one off the failed strut, even though they're plastic and not nearly as good as the metal elbows. And, of course, they have a different thread pattern (again, Imperial vs. Metric), so they won't attach to the new gas struts. With my tap and die set however, it was simple to tap the connector I have to screw onto the metric threads on the new Gas Springs Shop strut I bought. Problem solved. It isn't ideal, but it makes more economic sense than paying the ridiculous shipping charge.
Website was easy to use and product was easy to find. Ordering went well and delivery came when expected. Well done. Thanks
I ordered two 180 N gas struts for an RV application. The struts and mounting brackets are of high quality, and are easy to work with and install. Unfortunately I underestimated the load, so lift-assist is somewhat marginal. GasSpringShop, however, has offered to add additional pressure to the struts............for free !! Their customer support is excellent. Bob in Grand Rapids, MI
Original review
I ordered two 180 N gas struts for an RV application. One strut seems to be working fine, the other appears to be weak and will not extend its entire length without assistance. Both struts were installed in the same manner, using the same dimensions as called for in the instructions. The load on each strut should be the same. So, I don't if I screwed up the installation somehow, or if one of the struts is low on pressure and not producing 180 N.
Excellent
I needed new struts for a truck bed cover I bought over 20 years ago. The bed cover was discontinued and the company that made it no longer had replacement parts for it. However, I was able to get the specs (in a different language, mind you) and provided them to the GasSpringShop. They provided the exact combo of items I needed to replace my struts. I finally changed them out today and they fit and worked perfectly!
Figuring the proper Newton for gas struts is very difficult. We tried three other places before we got to this site. We had to return all the previous ones because they were incorrect. This is the only place that would help us calculate the correct gas strut. Totally worth it. Thanks
Online configurator was great helping me engineer my springs
The world of gas springs is really big and confusing for a novice - trying to decide correct size and load amongst the hundreds of options. It was really helpful to have your application to calculate correct gas spring, the ability to customize load, create shopping list. On click and it’s in the shopping cart! I’ll just need guidance on how to bleed off some of the gas pressure as I clearly over estimated the wt of my hatch covers when I did calculations. Thanks,
I placed an order for 1 gas spring which was backorder. A few weeks later I requested an update from customer service and was told that my order was delivered. I explained that I did not receive it and after a few back and forth e-mails, I finally receive the gas spring. It is exactly as advertised. The website has a great calculation tool to select the right gas spring.
Original review
I was billed for the gas spring but never received the product. I placed an order for 1 gas spring which was backorder. A few weeks later I requested an update from customer service and was told that my order was delivered. I explained that I did not receive it. To date I am still waiting on a reply to an acceptable resolution (refund or re-ship the product). I plan to purchase a similar product from another company and hope for better service.
I had an unusual application where cheap gas strut were not working. These guys helped by adjusting the calculator to my specifications to determine the size I needed. I installed them and they work perfectly. It's been about 4 months since I installed them and they are still working great. Highly recommend these guys!
Do I have to do anything to release the spring as it has a massive force to compress the spring?
website calculator is amazing and makes the haunting task of calculating the right force and mounting position a breeze, and knowing its a trusted german brand spring makes it even better.
Easy to use online ordering.
The springs are a perfect replacement for my 20-year old springs. My cabinet door would not stay in the open position, so I shopped online for new gas springs and Gasspringsshop.com made it easy to buy the replacement springs I needed.
I ordered 2 shocks. I only received 1 piece and shipping box was not damaged. I've been in contact with the customer service and still waiting for second piece 1 week later after shipped.
Excellent online application calculator
Simple and positive.
Easy to order and fast shipment
I supplied all the input data required for your calculations and your computer returned the four major dimensions required for a successful installation. Holding close to some of these dimensions is a crapshoot at best! The cover on the box that I was working on would not close completely even after using up the 10mm reserve provided for that purpose. A small correction of the rod end connection bracket corrected it. I think it would be appreciated if you could supply some help on how to correct for minor misalignments like this that come up. Other then this, I was very satisfied and happy with my experience with you and the quality of your product.
It was easy to find and order the parts we needed.
I just wanted to talk to someone to make sure what I was going to order or needed was right.
Fast, easy and accurate
They make it easy to figure out the right spring shock for your needs! Helpful if you have a problem and fast shipping!
23435 Industrial Park Drive
Farmington Hills, Michigan 48335
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