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10

The product was as advertised as being the right replacement for the OEM.

No issues

  • Would you recommend us? Yes
10

Perfect Replacement for an "obsolete" gas spring on my mitre saw stand.

Thank you Gasspringshop for matching an "obsolete" part. From my description, you were able to match the gas spring exactly - saving me the effort of lifting a very heavy saw and tabletop. Quick service and unlimited selection ... you are the BEST.

  • Would you recommend us? Yes
8

Got exactly what I needed . . . almost

One of the gas struts failed on a big heavy Murphy bed I own so the search began for an exact replacement. Apparently, though, Stabilus built their struts in Imperial sizes when my bed was manufactured, but switched to Metric at some point since that time. At any rate, that made finding an exact match difficult - well, difficult for the person who I was emailing with. For me, it wasn't just difficult, it was impossible. Finally, though, she located the struts I needed, so I ordered two. They were packed well and arrived even sooner than I had expected. So far, so good. The connectors, though, had me confused, as I had thought I could separate the ball and socket easily (on one end of the struts, I only needed the socket part of the elbow). Once they educated me in taking the elbows apart, one problem was solved. Another was created, however, when one of the circlips that secure the elbow balls within the sockets was lost. Bummer! I contacted the person who helped me originally and asked if they could send me one or two circlips. (It turned out what I call circlips are called pins by that person.) She incidated I'd have to buy an entire elbow. OK, no problem, since they're only $2.67. The charge, however, to ship one elbow to me was quoted at $11.99! No way was I willing to do that. I can get gas strut connectors where I live or use one off the failed strut, even though they're plastic and not nearly as good as the metal elbows. And, of course, they have a different thread pattern (again, Imperial vs. Metric), so they won't attach to the new gas struts. With my tap and die set however, it was simple to tap the connector I have to screw onto the metric threads on the new Gas Springs Shop strut I bought. Problem solved. It isn't ideal, but it makes more economic sense than paying the ridiculous shipping charge.

  • Would you recommend us? Yes
10

Quick, accurate, complete.

Website was easy to use and product was easy to find. Ordering went well and delivery came when expected. Well done. Thanks

  • Would you recommend us? Yes
9

Excellent Customer Support

I ordered two 180 N gas struts for an RV application. The struts and mounting brackets are of high quality, and are easy to work with and install. Unfortunately I underestimated the load, so lift-assist is somewhat marginal. GasSpringShop, however, has offered to add additional pressure to the struts............for free !! Their customer support is excellent. Bob in Grand Rapids, MI

  • Would you recommend us? Yes
10

Excellent product, even better customer service

Excellent

  • Would you recommend us? Yes
10

Great support and awesome product

I needed new struts for a truck bed cover I bought over 20 years ago. The bed cover was discontinued and the company that made it no longer had replacement parts for it. However, I was able to get the specs (in a different language, mind you) and provided them to the GasSpringShop. They provided the exact combo of items I needed to replace my struts. I finally changed them out today and they fit and worked perfectly!

  • Would you recommend us? Yes
10

The service and recommendations were excellent

Figuring the proper Newton for gas struts is very difficult. We tried three other places before we got to this site. We had to return all the previous ones because they were incorrect. This is the only place that would help us calculate the correct gas strut. Totally worth it. Thanks

  • Would you recommend us? Yes
10

Great ordering experience

Online configurator was great helping me engineer my springs

  • Would you recommend us? Yes
10

Great! Loved that you have app to calculate correct product

The world of gas springs is really big and confusing for a novice - trying to decide correct size and load amongst the hundreds of options. It was really helpful to have your application to calculate correct gas spring, the ability to customize load, create shopping list. On click and it’s in the shopping cart! I’ll just need guidance on how to bleed off some of the gas pressure as I clearly over estimated the wt of my hatch covers when I did calculations. Thanks,

  • Would you recommend us? Yes
6

I was gas spring was late arriving but quality product

I placed an order for 1 gas spring which was backorder. A few weeks later I requested an update from customer service and was told that my order was delivered. I explained that I did not receive it and after a few back and forth e-mails, I finally receive the gas spring. It is exactly as advertised. The website has a great calculation tool to select the right gas spring.

  • Would you recommend us? Yes
10

Great customer service

I had an unusual application where cheap gas strut were not working. These guys helped by adjusting the calculator to my specifications to determine the size I needed. I installed them and they work perfectly. It's been about 4 months since I installed them and they are still working great. Highly recommend these guys!

  • Would you recommend us? Yes
9

so far ok

Do I have to do anything to release the spring as it has a massive force to compress the spring?

  • Would you recommend us? Yes
9

Outstanding website

website calculator is amazing and makes the haunting task of calculating the right force and mounting position a breeze, and knowing its a trusted german brand spring makes it even better.

  • Would you recommend us? Yes
10

Couldn't have been better

Easy to use online ordering.

  • Would you recommend us? Yes
10

The product far exceeding my expectations for an online order.

The springs are a perfect replacement for my 20-year old springs. My cabinet door would not stay in the open position, so I shopped online for new gas springs and Gasspringsshop.com made it easy to buy the replacement springs I needed.

  • Would you recommend us? Yes
7

order was short, still waiting for second piece

I ordered 2 shocks. I only received 1 piece and shipping box was not damaged. I've been in contact with the customer service and still waiting for second piece 1 week later after shipped.

  • Would you recommend us? Yes
10

Very good

Excellent online application calculator

  • Would you recommend us? Yes
10

I installed the gas shocks according to the calculated diagram and it works perfectly.

Simple and positive.

  • Would you recommend us? Yes
7

Flawless

Easy to order and fast shipment

  • Would you recommend us? Yes
7

Completed a new construction project with acceptable results.

I supplied all the input data required for your calculations and your computer returned the four major dimensions required for a successful installation. Holding close to some of these dimensions is a crapshoot at best! The cover on the box that I was working on would not close completely even after using up the 10mm reserve provided for that purpose. A small correction of the rod end connection bracket corrected it. I think it would be appreciated if you could supply some help on how to correct for minor misalignments like this that come up. Other then this, I was very satisfied and happy with my experience with you and the quality of your product.

  • Would you recommend us? Yes
10

Easy.

It was easy to find and order the parts we needed.

  • Would you recommend us? Yes
7

Needed help

I just wanted to talk to someone to make sure what I was going to order or needed was right.

  • Would you recommend us? Yes
10

Fast, easy and accurate

Fast, easy and accurate

  • Would you recommend us? Yes
10

Great company!

They make it easy to figure out the right spring shock for your needs! Helpful if you have a problem and fast shipping!

  • Would you recommend us? Yes

Company details

23435 Industrial Park Drive

Farmington Hills, Michigan 48335

+1 248-476-0213

[email protected]

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