The site was just what I needed to help me build the pistons I needed
I was unable to place the shocks were the drawings showed, I had to move them forward, so the well lid opens very easy it has to be pushed closed. This is fine, I had back surgery so I couldn't open the 120lb lid anymore with these shocks I can now lift the lid. Thank you.
Offers quality on-line design tools which I found essential for sizing my gas spring. Springs were received within a couple days. Very pleased overall.
The struts the program selected work okay, however they are oversized and a bit too strong
Hi Stephen, I am sorry to hear that you had an impersonal experience. I would like to offer our help in any way we can. I see that your springs are a bit too strong and we can advise a way to reduce force at home if you are interested in making these springs work. You may email us at [email protected]
I was happy with the gas strut calculator and the information given to complete the installation. the assembly of the struts was quick and the delivery was fast. thank you for your prompt service.
The calculator helped me find the right spring. One of them was damaged on arrival and the springs were missing snap rings. The team at Gasspringshop were very helpful and immediately shipped me a new spring along with the missing snap rings.
It was a pleasure working with you - thank you for your kindness and patience. -Briana
It was ease to design what I needed and order it. it came in quickly and I installed it and it worked for me. Thanks
YOU NEED TO LET US KNOW TRACKING NUMBER FROM OUR PURCHASE, WE DONT HAVE ANY INFORMATION ABOUT SHIPPING TILL WE GET THE PACKAGE IN OUR WAREHOUSE, AND NOBODY CAN HELP US WITH THIS INFORMATION, BAD EXPERIENCE ONLY FOR THIS, THE REST IS GREAT.
Hi Susana, I agree that a tracking number is important to our customers. At this time, we do not have automatic tracking available. We would be happy to supply you with tracking information. In the future, you may email us at [email protected] to provide us with your WS order number so we can quickly get that information to you. If you have more questions, please fill free to reach out to us at the email above.
I am trying to replace a aging gas spring that holds up my aircraft's cockpit canopy, which is relatively light. I purchased the size gas spring I needed, but the pressure seems to great for the application. I learned through my own research that the pressure can easily be adjusted. They should publish online the instructions on how to do that.
Original review
I am trying to replace a aging gas spring that holds up my aircraft's cockpit canopy, which is relatively light. I purchased the size gas spring I needed, but the pressure seems to great for the application. I wish they offered lower-pressure springs.
Worked through a problem with google and my address. Parts were shipped and received quickly. Great quality.
great service and products. i love the design calculator.
Quality product, good people on the phone when needed. I question the hardware hole size on heavy duty applications over 100 pounds, however what they recommended and sent me works fine.
Used the online measuring instructions and received the product with installation instructions. They work great. Would recommend.
Ordered wrong parts and agent helped me find correct ones and had them in the mail before I even had return labels. Quality springs and fittings also.
Customer service person did outmost to help us to find the correct gas spring. She even contacted Germany to get the correct spring , drawing and cost and lead time.
I love that they will adjust the pressure for you
I don't do surveys that is how good and impressionable your CSR was on me.
Quality of product and precision of movement is very good. The calculation method to determine Newtons of force was spot on. I would buy again and recommend.
Well, not directly to the company, But with an employee, BRIANA, she did great job, she really helped me, Tku so much Briana.
Built an outdoor TV cabinet out of cedar, and needed some lift struts for the door. The gasspringsshop website made it easy to figure out the correct ones and get all the parts I needed. They work exactly as I hoped and the whole project came together well. I definitely will use this site again for my next woodworking project that combines the need for lift struts.
Order was wrong first time. Second order had a problem with details. I emailed and called about it. It still did not get corrected. I will use you again but make the order simpler so it will have a better chance of getting fulfilled correctly. Maybe double check the details of the order?
Hello Bob, I have tried to reach out via phone and email. It is possible I don’t have the correct contact information. Here at Hahn, we strive for customer satisfaction so you can enjoy our quality gas springs. We ask that you reach back out to us so we can discuss how we can best help you now or in the future. Until then, take care.
Great support but wish you had the connection point I needed.
I had purchased sets of gas springs (struts) multiple times from another company. I was never able to calculate the best parts for the job. Once I found Gassprings.com, I was easily able to calculate, get the parts and install. These work perfectly.
good quality products and easy to buy
Tools on the website is very helpful and has springs arrived quickly. Just wondering when the hardware will arrive.
Hello Charles, We are very sorry your end fittings were left out of your order. I looked up your order and those end fittings were on back order. I have left you a voicemail so we can correct this for you. Hope to hear from you soon so you can utilize your gas springs.
23435 Industrial Park Drive
Farmington Hills, Michigan 48335
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