Filters

10

Awesome custom experience

Online calculator made design and calculation a breeze. Works perfect!

  • Would you recommend us? Yes
10

Very easy to use web page.

Selecting the corre3ct part and selecting configuration of that part was very easy to do using the tools provided on your web page.

  • Would you recommend us? Yes
10

Took a bit long but went well.

Very accommodating.

  • Would you recommend us? Yes
8

Shock works great figuring out website was harder

Ordered and had shocks in a few days very happy with company

  • Would you recommend us? Yes
6

Poor communication, but the product arrived as ordered

I got charged and I got a confirmation email right away. However communication stopped there. No shipping confirmation, no tracking number, nothing at all. Seemed like my order was forgotten. After 9 days i sent a customer service request and they replied with the shipping number and it arrived right when that tracking number said it would. If they had automated this so I actually knew it was coming and I wasn't left in the dark this would be a 5 star review. Instead i'll order through Amazon. at least then I know what is going on.

  • Would you recommend us? No
10

Outstanding

Having the website to do calculations on my project was the BEST. On top of that, to get me shocks and everything I need right there, saved me tons of time and money.

  • Would you recommend us? Yes
5

Online tabulator great. Customer service not so much.

My gas springs were a little too strong for my purposes. When I got them I didn’t have time before the return window to put the springs onto my project. I needed some help figuring out if I was in the right ballpark for strength with my application person to person. Beyond the helpful tabulator and their was not a knowledgeable person o. The other side. Now I can’t use my springs because they are a little to strong and I can’t return for replacement or buy a new one with confidence because a person isn’t there to talk me through it. I’d estimate a little lower poundage than expected because it’s a pain if not. I’d live to order a new pair or talk to someone about a new pair because I can tell they work just not for my application.

  • Would you recommend us? No
10

Most useful website I have ever seen!!

Placed my order, delivery was fast. Product and website fantastic. My only complaint is I called and emailed several times...no answer or call back. A little frustrating.

  • Would you recommend us? Yes
4

1st order was ok. 2nd order was shipped wrong and no one to call.

purchased new material on 3rd order but still waiting for.

  • Would you recommend us? No
10

Very fast shipping

OEM replacement gas spring. From the time I placed the order to the time I received the items was only a couple of business days.

  • Would you recommend us? Yes
10

These guys are smarter than you—let them help!

Customer service was outstanding. The springs are TOP NOTCH. The website is brilliant. I could not be more impressed.

  • Would you recommend us? Yes
10

These guys have it all!

Product showed up on time. I searched high and low for these shocks and this was the only place I was able to find them.

  • Would you recommend us? Yes
10

Excellent product and customer service.

This group provided a high-quality stainless steel gas spring and quickly adjusted the pressure for an excellent fit.

  • Would you recommend us? Yes
9

Easy site to use got just what I needed

Easy site to use got just what I needed

  • Would you recommend us? Yes
8

Quality Product at a good price

This is a quality product at a very good price. They have great customer service as well. I would suggest you call their customer service to ensure you have the size product for your particular needs.

  • Would you recommend us? Yes
10

prompt and efficient service !

Thanks for getting our products out quickly. It is always " mission critical"

  • Would you recommend us? Yes
9

very pleased

I needed to replace a 25 yr old gas spring and Gasspringsshop had a large selection of in stock springs. I was able to find a replacement and it was shipped promptly. I can't ask for more than that.

  • Would you recommend us? Yes
10

Love the calculator, easy website, high quality product.

Easy website, love using the calculator, high quality product.

  • Would you recommend us? Yes
10

Wonderful product and great customer service

I needed to replace the gas spring on my RV awning and could not find the part or a replacement from several other RV companies. One company suggested this company. Ms. Bailey was able to help me find one that would work. I'm a happy camper now.

  • Would you recommend us? Yes
10

Incredible

Nerded-out on tools available on website to figure which spring type I needed for my project. Shipping was also very fast! Would recommended First time customer, will def be back.

  • Would you recommend us? Yes
10

very good

calculator was very helpfull and struts worked flawlessly

  • Would you recommend us? Yes
9

High quality product with great after the sale communications

I ordered the wrong part so it initially didn’t fit my application. Gassprings has very good customer follow up and ultimately they sent me the parts I needed at no additional cost or shipping cost to me. That really impressed me. Their products are made to a very high standard I must add, being higher quality than the parts I was replacing.

  • Would you recommend us? Yes
10

Great Experience!

I used your calculator for a project for a neighbor and then ordered the required parts. The calculations were spot on and the installation instructions made the installation a breeze. My neighbor can now lift the lid on his pool equipment shed with ease. I would highly recommend your company and services to anyone. Thank you for engineering a solution to our problem. Eric Ruble

  • Would you recommend us? Yes
10

Quick delivery, quality product

I needed some replacement gas springs for a set of hinges and the specifications were really hard to match, until I found gasspringsshop.com, which let me build exactly what I needed. Once ordered it came quickly and let me continue my project.

  • Would you recommend us? Yes
10

Very quick service, product description spot on.

Were able to find the replacement for a component on a long discontinued item.

  • Would you recommend us? Yes

Company details

23435 Industrial Park Drive

Farmington Hills, Michigan 48335

+1 248-476-0213

[email protected]

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