Filters

10

great choices,speedy delivery

as I said,great choices,and speedy delicery,no fuss

  • Would you recommend us? Yes
10

Wonderful experience

I found this website because I am a big fan of Marc Cain and I was looking for something. The website came up then. The shipping was unbelievable fast and the price nice ( BF) I wish that you will have the whole Marc Cain collection. I love also received the points from any purchase Thank you very much

  • Would you recommend us? Yes
10

Exactly as described and speedy delivery!!!

Exactly as described and speedy delivery!!!

  • Would you recommend us? Yes
10

Fast, well packaged, conscientious ownership.

Thank you Penninkhoffs! It’s obvious you are customer centered by delivering your beautiful products in a beautiful and swift manner. I’m glad you are seeking a review because it’s a pleasure to give. And it’s also a pleasure to do business with owners who strive to do a great job, thank you for my beautiful boots. Joyce

  • Would you recommend us? Yes
10

Excellent product and excellent service

So happy with my purchase. This shop aid brilliant and shipping was so quick. Thank you! Will definitely buy from you again.

  • Would you recommend us? Yes
10

Excellent product, professional packaging and delivery

I recently bought several Cambio products from this company. Cambio is not available in London. I can highly recommend the quality of product and service. Exactly what I was hoping for. The company uses DHL for delivery which was incredibly fast. Only word of warning for delivery into UK is additional import taxes due to Brexit which has nothing to do with Penninkhof Fashion but it always annoying when DHL asked for additional payments ahead of delivery.

  • Would you recommend us? Yes
10

My order was processed promptly and arrived without delay.

This is the second time that I have ordered from your company. My order was processed promptly and I was notified immediately when it was dispatched. It arrived within a few days and was perfectly presented. I highly recommend your company and look forward to ordering from you again.

  • Would you recommend us? Yes
10

Impeccable quality and customer service

Living in the USA, it amazes me that I can receive a package within 3-5 days; you provide not only excellent quality merchandise but the best in customer service Itruly appreciate all that you do!

  • Would you recommend us? Yes
10

Great service and products

Clothing brands and products are great and described really well. Mail is quick and customer service is excellent.

  • Would you recommend us? Yes
10

Very happy with Penninkhoffashion.

Had been trying to purchase boots from the Arche website. Proved very complicated. Found same boots on Penninkhoffashion and their purchase was a breeze. Many thanks.

  • Would you recommend us? Yes
10

Marc Cain

Beautiful jacket, very comfortable and soft.

  • Would you recommend us? Yes
10

Great Company

Very happy with the service and wonderful selection of products. Fast delivery!!!

  • Would you recommend us? Yes
2

Shocked at the cost of returning 1 item that was huge. too small

It’s not possible to order online if the cost to return is half the cost of the garment. I can’t buy from this shop again as no one would pay £60 to try on a garment. I have awaited a reply and not as yet received an explanation as to why my garment was so expensive to return

  • Would you recommend us? No

Response from the business owner

Dear Tricia, thank you for your review on kiyoh. Very annoying that shipping costs between Great Brittany and Europe are so high. I agree in this for 100%. Since Brexit has become a reality, customs costs have been charged for both shipping and returns, which are not reasonable but which we as a webshop cannot change. We pay the majority of the shipping costs, but unfortunately we cannot do this for return costs. We have replied to your email twice to answer your questions with the same answers as I am now giving you in this reply. yours sincerely, Johan Customer service Penninkhoffashion.com

10

Fast delivery

Fantastic fast delivery

  • Would you recommend us? Yes
10

Excellent service, great product

Beautiful boots promptly dispatched, wonderful, thank you.

  • Would you recommend us? Yes
10

Lovely new shoes, superquick international shipping!

I ordered a couple of pairs of Arche shoes to be shipped to New Zealand. The order arrived in excellent condition, and very quickly. Will definitely be ordering again.

  • Would you recommend us? Yes
2

Postage price disgusting

I bought a skirt and had to return it and the cost of overall postage was £50. I complained via 3 messages however no response. Very disappointed.

  • Would you recommend us? No

Response from the business owner

Dear Caroline, Thank you for your review on Kiyoh. First of all, we apologise for not responding adequately to your email. I understand your surprise and disappointment that the return costs from Northern Ireland are high and that you have to bear these costs in full. Since the Brexit and the energy crisis, transport costs to Northern Ireland have increased dramatically. We already take care of a large part of the shipping costs but unfortunately cannot do this for the return costs. We are trying to find a solution in this but the fact remains that shipments from Europe to Northern Ireland involve high transport costs. This is also the case in your situation which we find very annoying. However, it is clearly stated on our site that the return costs are to be borne by the customer. Kind regards Johan Customer service penninkhoffashion.com

10

I could not be any happier with the customer service!

This was my first purchase from Penninkhoff. I live in the USA and was looking for a pair of Arches sandals which were unavailable here. The order confirmation was immediate and I got a call from Alexander to confirm that I wanted two pairs of the same shoe! (I did!). The shoes were shipped within 24 hours and tracking number provided. I received them in under one week, beautifully packaged and with beautiful custom tissue paper wrapped around the shoes. I will most definitely be a repeat customer!

  • Would you recommend us? Yes
10

Everything was great !

I will continue to shop with Penninkhoffashion. I placed my order and I received my order within a couple of days. I am pleased at how quickly I received my order.

  • Would you recommend us? Yes
9

High 5

Always delighted to find the correct size. I find communication by phone very important in making decision whether on the size or on the collection piece itself. Enjoy that there is a possibility to custom order the style. Love Marccain collection a lot. As well as communication with best team gentlemen Mr. Alexander, who is always very helpful with all requests I have. High 5 stars to your team Mr. Penninkhoff I really adore your shop and clothes you offer to your clients.

  • Would you recommend us? Yes
10

Excellent service

Speedy delivery to Greece. Product arrived well packaged and as shown on the site.

  • Would you recommend us? Yes
10

reliable trader

Good Department Store; always courteous and quick with efficient delivery. Recommended.

  • Would you recommend us? Yes
10

Excelentní experience

Large assortment, fast shipping and good communication. As it should be, there is nothing to complain about.

  • Would you recommend us? Yes
9

Fantastic Range of clothes

I love this online shop. The brands are fantastic and in a wide range of sizes. The website is easy to use. Fast delivery. Customer service is superlative.

  • Would you recommend us? Yes
10

Excellent

Good range of products, especially Marc Cain. Very efficient service.

  • Would you recommend us? Yes

Kiyoh Reviews

• Anyone can post a review, however all reviews will need to comply with our terms of use and the privacy policy
• We perform automated and manual checks to prevent false reviews as much as possible
• Reviews written on your own initiative are immediately shown online and verified within 72 hours