Response from the business owner
Dear mister Letterkenny,
Many thanks for your feedback! Unfortunate that you only rated a 5 out of 10 :-( . As described in the invitation e-mail for writing a review and unlike you described (last sentence), we are always working on customer satisfaction and product improvements.
The battery of your laptop (NP50D Series) is integrated, yes, as described at the specifications tab of the product page. It is correct that the charging cannot be fully disabled, but it can be adjusted with the FlexiCharger option under advanced options.
I see you have installed the operating system yourself, so about the battery time, please check if you have installed the latest both Intel and Nvidia graphics drivers. Also, please check if you have installed the ControlCenter tool, to control the profile (default is high performance, which is more energy consuming than Quiet or Power Saving, for example). Also, please note that the battery time depends on the usage, screen brightness and that the estimated battery time that is left is not always accurate.
I think it is very legitimate to charge an additional cost for your own BIOS logo. The BIOS has to be recompiled and the whole process takes almost one hour. No - there is no easy (other) way to implement your own logo, as the firmware has to be modified.
Best regards from the Netherlands,
Wessel - NovaCustom
