The company is fine to deal with. The part is bent out of shape and there is a broken blade on the fan itself. I suppose it is 17 years old but the description could have been better. The company have contacted me and we have sorted it out. I will use again if I need a part that they have.
Dear Jason Johnston, First of all, we would like to thank you sincerely. We are very pleased to read that you are satisfied with the cooperation and service provided by Motorparts-online.com. Of course, we are very sorry to hear that you received a part that does not meet your expectations and/or does not match the description in the advertisement. We always assume that our sellers carefully inspect their parts in advance and describe them truthfully in the listing. Unfortunately, this was not the case in your situation. Our apologies for this. We see that you placed the order on 16-11-2025 and that no return request has been submitted yet. Did you know that you may submit a return request within 14 days after receiving the item? As soon as the item has been returned to us in good condition, the refund — including any paid shipping costs — will be issued to your account within a few working days. We also notice that you did not contact us regarding a possible solution with the seller for the part that does not match the description. You may still do so, as well as submit a return request. We are of course happy to assist you further. You can contact us by email. Kind regards, Team Motorparts-online.com
Original review
The company is fine to deal with. The part is bent out of shape and there is a broken blade on the fan itself. I suppose it is 17 years old but the description could have been better.
Dear Jason Johnston, First of all, we would like to thank you sincerely. We are very pleased to read that you are satisfied with the cooperation and service provided by Motorparts-online.com. Of course, we are very sorry to hear that you received a part that does not meet your expectations and/or does not match the description in the advertisement. We always assume that our sellers carefully inspect their parts in advance and describe them truthfully in the listing. Unfortunately, this was not the case in your situation. Our apologies for this. We see that you placed the order on 16-11-2025 and that no return request has been submitted yet. Did you know that you may submit a return request within 14 days after receiving the item? As soon as the item has been returned to us in good condition, the refund — including any paid shipping costs — will be issued to your account within a few working days. We also notice that you did not contact us regarding a possible solution with the seller for the part that does not match the description. You may still do so, as well as submit a return request. We are of course happy to assist you further. You can contact us by email. Kind regards, Team Motorparts-online.com
Goed gestructureerde site, mooi aanbod, goed omschreven en afgebeeld.
Snelke levering.
Very good eshop! All is clear and well expose Thank you
Toen ik een tankdop zocht voor mijn bmw r1200r uit 2006 kreeg ik de tip om eens bij motorparts te kijken. Bij navraag aan de klantenservice bleek dat de tankdop van een gs uit 2008 hetzelfde serienummer had, dus deze besteld om te proberen & dat deed het ook. Ik kreeg van de klantenservice ook mee dat ik het mocht retourneren mocht het niet passen. Het is soms even zoeken naar het goede onderdeel, maar het is gerust kopen zo.
The part I ordered arrived very quickly and was a great price. I would buy from Motorparts Online again, no problem.
Top
Dag A besteld, dag B geleverd. Prima geregeld!
2de hands startmotor BMW K100LT 1983 gekocht. Product zoals omschreven. Goed verpakt. Snelle levering (Belgïe).
3e keer wat besteld, snel duidelijk, netjes geleverd. Geen poespas!
Snelle service
Habe das Innenteil eines Sporty-Luftfilters bestellt, beschrieben als „ Normal gebraucht“ / „Teil ist gebraucht, kann aber problemlos montiert werden“, 4/5 Sterne. Genau so ist es: sehr gut erhaltenes Gebrauchtteil, ungereinigt aber ordentlich, sehr wahrscheinlich besser als jede Nachproduktion… In Zukunft jederzeit wieder, Top!
Habe ein lange gesuchtes Ersatzteil gefunden! Schnelle Lieferung! Gerne Wieder!
Soms net de juiste onderdeeltjes.
De onderdelen die ik tot nu toe heb besteld zijn altijd goed. Laatst een r1 onderdeel dat een upgrade is voor mijn FJR.
Goed
Na bestelling 2 dagen later in huis.
De schokbrekers kwamen snel en zijn precies zoals beschreven
Alles super schnell gelaufen Artikel super Zustand
je ziet en leest wat je moet verwachten!
Fast hätte ich einen halben Stern abgezogen, da eines der gelieferten Teile in so schlechtem Zustand war, dass es nur noch für den Müll taugte. Der überaus nette und freundliche Umgang mit der Reklamation hat das aber durchaus wieder wett gemacht. Es ist gut, wenn es solche Verwerter gibt, bei denen auch noch Teile, welche der Hersteller Baujahr bedingt nicht mehr liefert kann, verfügbar sind. Gerne wieder.
Prima service
Ik had een onderdeel besteld maar het paste niet. De fout lag bij mij. Retourneren was geen probleem. Het nieuwe onderdeel paste perfect. In de toekomst ga ik meer onderdelen afnemen bij dit bedrijf. Groot assortiment, goede service en de prijs is goed. Dit is een top bedrijf !
Minden rendben volt!
Bon prix, rapide !
33 Thomas Edisonweg
Drunen 5151 DH
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