Response from the business owner
Dear Mark Balhatchet,
We’re sorry to hear that you received a part that does not meet your expectations — our sincere apologies for this.
We can see in our system that you have not yet submitted a return request.
You may submit a return request within 14 days of receiving the part, so you can return it to us.
Once the part has been received in good condition, the amount including shipping costs will be refunded to your account within a few working days.
In the meantime, you should have received an email with the relevant return instructions.
If you have any further questions or comments, please don’t hesitate to let us know — we’re happy to assist you.
Kind regards,
Team Motorparts-online.com