Dank u wel. Blij om dat te horen Brise Care
Hi, J, It is very pity to hear your feedback. Still it is very important to know that. The Combo filter (€54, not €59) has became a little bit expensive after this summer. Because of global supply/logistics problem caused by corona, we are forced to increase it. Sorry for that. We will see if we can get them back next year if the problem gets better. However, our system is designed to get the best efficient in different individual situation. The life time of filter could be longer or shorter depending on everyone's different living circumstance. So, not by time-counting. In average, Combo can last around 6 months (ON for 24/7 ,365 days), sometimes 8 months. Another model C360 with larger capacity, it lasts for 1 year in average. If you encounter unusual situation, we are willing to looking into it for you, of course, with your permission. We recognise Dyson which has different airflow design. That makes the difference in "air purification". If you are interested in, you may drop an email to us. Hope this short information helps.
Beste Andre, C360 uses the same system as C200. There is one pre-filter and one main-filter in a complete filter set. Only that C360 is bigger for larger capacity so the life time of filter is longer than C200, besides some new designs. Brise Care team.
Thank you for sharing your experience with us. We are very happy that our products have taken care of your family, specially during this pandemic. Brise Care team.
Hello, Henny Het is dat is raar. Moet wel met Nederlands. U kunt ook via ons site digitaal handleiding downloaden. Zie link onder: https://www.brisecare.com/nl/download/ Hoop dat dat helpt. Brise Care.
Bedankt voor uw recensie. Na filter vervangen moet de levensduur van filter resetten worden via Brise app. Via de link onder kunt u vinden hoe u dat kunt doen. https://www.brisecare.com/nl/replace-the-filter/ Daarna ontvangt u niet meer Reminder bericht. Brise Care team
Hi, Annemieke, Bedankt voor uw feedback. Die verbinding moet wel kunnen. Stuur uw contactgegevens naar "firstname.lastname@example.org". Wij zullen u helpen om dit probleem op te lossen. Service team.
Hartelijk bedankt, Simon !
Graag gedaan en bedankt voor je beoordeling. Vincent.
As always, Marlene. Thank you.
Leuk om dat te horen. Bedankt.
Thank you very much for your nice review and your long-term support as well ! Contact us if you need again service in the future. Customer service Brise Care.
Dear Mr. Hoogeveen, Thank you for your feedback. It seems not normal with what you described. Can you please send us a feedback via BRISE app? Click on the menu on left-above of your smartphone screen. You will be guided to send us an email. Once we receive your feedback, we will take a look what could be the problem. We will take care of it. Thanks for very much. Customer service , Brise Care.
Beste Ben, Als de wifi lampje blijft knipperen, dan is de Brise luchtreiniger nog niet verbonden wet uw thuis wifi. U kunt Brise app openen dan beginnen met “Apparaat toevoegen” in Brise app. Het zou vrij eenvoudig moeten zijn. Neem anders contact met ons op voor verdere hulp. Customer service
Leuk om dat te horen. Hartelijk bedankt.
Hi, Daniel, Great to hear that you like our newest model C360. Thank you and keep safe ! Brise Care
Hi, Monique. Very happy to hear your comments. Thank you very much ! Brise Care
Hi, Baris, Good to hear our product does help. When it is possible, to open windows for a while during/after cooking will help more. Of course, then keep Brise ON to get rid of the rest odors. Brise Care
Our vision : Contributing in improving people's respiratory health through intelligent data science and technology. Specialised in indoor environment improvement and air purifier. Global site: https://www.suvios.com EU eShop: https://shop.brisecare.eu
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