Had a problem on mailing cash, after 2 weeks they still didn't receive money sent in the mail. Sent my beans out anyway, who does this? Magically the day they sent my beans the money showed. Customer service at its finest. Mr Bergman you people are the best hands down. Thanks Sammy
Hi there, Thanks for your review! You're welcome of course :) Happy growing and keep us posted on how the seeds do! ILGM
Used several times good. Company used for years
Hi there, Thanks for your review. We're happy to hear this and we appreciate the kind words! Happy growing, ILGM
We just received 1 package of 10 seeds. I thought I was supposed 2 get 2 packages. I thought I selected 2 different packages. So not sure I will order again for this site.
Hi there, Thanks for your review! We're very sorry to hear this. We will reach out to you right away to get this sorted out! Our sincere apologies for the inconvenience. Kind regards, ILGM
Well it's a long story but I didn't put any tracking on my cash (totally my fault) and it got lost somehow.you guys were awesome enough to send my order on faith.i can't think of anything better than that, you guys rock and you have a loyal customer, thanks again Kevin
Hi there, Thanks so much for your review. We appreciate the feedback a lot! We're happy to hear that you are happy with our service, and we hope you enjoy our products as much as we do! Happy growing, ILGM
Made a purchase of 10 seeds of Blue dream for 129 - $10 off for a new sign up customer 4 days later it's like always buy 10 seeds get 10 seeds free1 I didn't get that deal I called customer service they would not work with me all they had to do was send me another 10 seeds I'd have been happy but they have lost me as customer and I I'm sending the seeds back for refund because I'm done ridiculous any other store would honor that sale price at any given time to make it right
Hi there, Thanks for your review. We're sorry to hear you feel this way, but please keep in mind that we run these deals all the time. So, unfortunately, this happens sometimes. As a gesture of good will we send you a $40 USD custom discount. We think that's a pretty fair offer. We do hope to see you back with us, of course. Happy growing, ILGM
I have made several purchases from ILGM and am happy to say I am very pleased with the service and shipping time! I would recommend them to anyone whether you are a novice or a experienced grower their products will help you achieve a great final product!!
Hi there, Thanks so much for your review. We're happy to hear the shipping was fast. We hope you enjoy our products as much as we do as well:) Happy growing and keep in touch! ILGM
Order seeds, order #2754260. When it arrived there were no seeds. I’ve used the site for several years and haven’t had a problem till now. I still haven’t heard that your sending my seeds again. Waiting for fix before I ever order again. Disappointing….
Very pleased with C.S rep
I received a bunch of bad seeds. The two that sprouted (used the water glass method) came up but are not growing. The others opening partially then sunk to bottom of the glass. Planted them anyway never came up. I have excellent soil, water, light.
I am writing to express my utmost satisfaction and appreciation for the exceptional service I have received from ILGM.com. It is my pleasure to provide a well-deserved five-star rating for the outstanding experience I have had as a customer. Your well-designed website is truly a testament to your commitment to providing an exceptional online shopping experience. Navigating through your website was effortless, and finding the products I needed was a breeze. The user-friendly interface and clear product descriptions made my shopping journey both convenient and enjoyable. I must also commend your team for their prompt and efficient delivery service. I was pleasantly surprised by the speed at which my order arrived. The seamless process from order placement to doorstep delivery reflects your dedication to meeting customer needs promptly. Your point reward system is nothing short of excellent. The added value of accumulating points with every purchase is a fantastic way to incentivize loyal customers like myself. This thoughtful approach not only encourages repeat business but also makes me feel truly appreciated as a patron of your brand. I cannot speak highly enough about your customer support team. The level of professionalism and assistance I received from your representatives was exemplary. They addressed my queries with patience and precision, making me feel valued and well-cared for as a customer. Your gemmation policy further demonstrates your commitment to ensuring customer satisfaction and reinforces the trust I have in your brand.
Excellent I have recommended to friends!
Huge fan and a long time customer.
Thanks for taking the time to write us a review, you are awesome! Stacy ILGM
Although the new outer packs the seeds come in are really nice, I don’t like the new seed packs themselves. I like the old small ziplocs with clear labels, not these potato chip bags with writing one can hardly read. Other than that - great as always!
Good!,,
Thanks for your review! Happy growing! 🌱 Stacy ILGM
I've ordered from ilgm many times...always an autoflower simply for the convenience of them and the short grow time. This season I bought 2 autoflower strains. AK47 and Wedding Cake. AK47 plants are everything I have learned to expect from ilgm. Easy and beautiful. Wedding Cake seeds proved to be difficult to germinate and 1 that did germinate was stunted. After a few emails and pictures to "prove" my situation, ilgm did send me extra seeds. Unfortunately they are Wedding Cake which is the policy ... to replace seeds with the same kind you ordered. However overall I felt quite inconvenienced and lost alot of growing time messing around with germination and failed plants. Honest opinion is after this experience I will find somewhere else to purchase seeds.
I ordered seeds. Planted on 8/1… The Sunset Sherbet did not sprout at all. The seeds seemed unusually small but I planted anyway. The Gold Leaf grew but one is stunted and growing weird and the tips on the other look dead?! I planted only two of each variety I ordered. The Gelato and Zkittles both look great! Not sure about the Gold Leaf or the Sunset Sherbet. I definitely feel that they should be replaced as per 100% guarantee.
Thanks for your review. I'm sorry about your disappointing germination results. This isn't what you should expect from our seeds! Can you kindly get back to this message? When you do, it will open a ticket for one of our support angels to look into right away! Stacy ILGM
Like buying my seeds at ilgm . They honor there product guarantees and replace damaged or seeds that didn't sprout . I did have a seed turn out to be male however ilgm help me with the process . And replaced seeds .
Thanks for taking the time to write us a review, you are awesome! Stacy ILGM
I love this company and i encourage my friends and family to grow as well. I enjoy the process of growing and learning about different techniques.
Thanks for your review! Happy growing! 🌱 Stacy ILGM
Been using them for a little bit but they have never let me down really good seeds and 100% germination rate and grate customer service and support I will continue to use them for the foreseeable future
Thanks for your review! Happy growing! 🌱 Stacy ILGM
Recieved my order of the Sativa mix in the mail today only to come across my package laying on the ground next to my mailbox and must have been ran over or vandalized. I picked it up and brought it in to open only to realized all my seeds have been destroyed. 5 chocolope feminized, 5 super lemon haze feminized, and 5 strawberry cough feminized all completely destroyed. There goes $165 down the drain. Please help!? Is there anything you can do about this?
Oh no! I'm so sorry to hear this! Of course, we can help you out with this. Can you kindly get back to this message? When you do, it will open a ticket for one of our support angels to look into right away! Stacy ILGM
I’ve had nothing but good experience with this company. If you have a trouble germinating, they will give you a hand. Try to figure it out or give you replacement seeds. Good quality seeds.
Thanks for taking the time to write us a review, you are awesome! Stacy ILGM
Excellent service, and the deals are awesome!
Thanks for taking the time to write us a review, you are awesome! Stacy ILGM
Great stuff but I'd like to see pineapple express
Thanks for taking the time to write us a review, you are awesome! Stacy ILGM
I had a good experience with the company. They definitely suck my seeds out the right way. Cause I am definitely a cardholder and I'm definitely trying to grow. I'm done by in dispensary. Definitely trying to leave dispensary marijuana alone. Thank you
Thank you so much for taking the time to leave us such a glowing review. We are happy to help you out at any time! Stacy ILGM
I lost a bunch of seeds in germination. I emailed you back and never got a reply. Here I go again. I just spent another $265 on more seeds. I have them germinate. How can you help us. Thank you Vito [email protected]
Thanks for your review. I'm sorry about your disappointing germination results. This isn't what you should expect from our seeds! I will make sure one of our customer support angels will get in contact with you to help you out today! Stacy ILGM
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