I lost a bunch of seeds in germination. I emailed you back and never got a reply. Here I go again. I just spent another $265 on more seeds. I have them germinate. How can you help us. Thank you Vito [email protected]
Thanks for your review. I'm sorry about your disappointing germination results. This isn't what you should expect from our seeds! I will make sure one of our customer support angels will get in contact with you to help you out today! Stacy ILGM
Out of 5 seeds 4 germinated . Followed your instructions ,4 seeds grew to about 1 inch then died. PWP-FP5 B#28850819 LOT#06231111
I'm sorry about your disappointing germination results. This isn't what you should expect from our seeds! Can you kindly get back to this message? When you do, it will open a ticket for one of our support angels to look into right away! Stacy ILGM
ordered some seeds , and received them in a very timely manner. started germinating process, as per reccomended, 1 out 5 germinated.
Hi there, Thanks for your review. We really appreciate the feedback, of course. We’re sorry to hear about some of your seeds failing to germinate. You should expect all of our seeds to germinate. Our customer support team will make sure to resolve this with you. Our apologies for any inconvenience! Kind regards, ILGM
i ordered ten blue dream seeds only got seven only three got tails planted them but did not grow so i ordered20 blueberry seeds try them in glass water did not work tryed them in paper towels did not work very disapointed in seeds i have spent 250.00 i think you should replace them john
Hi there, Thanks for your review. We really appreciate the feedback, of course. We’re sorry to hear most of your seeds failed to germinate. You should expect all of our seeds to germinate. Our customer support team will reach out to you and will make sure to resolve this with you. Our apologies for any inconvenience! Kind regards, ILGM
Great your response is immediate ! And I love u for that !
Hi there, Thanks for your review! We are happy to hear this and we appreciate you taking the time to write us a review :) Happy growing, ILGM
So far I’ve placed three orders all of which was very successful !❤️
Hi there, That's awesome! We're happy to hear that :) Happy growing, ILGM
I've been quite please except for the seeds that haven't sprouted I'd like to know how I can return them for a Replacement
Hi there, Thanks for your review. We really appreciate the feedback, of course. We’re sorry to hear about some of your seeds failing to germinate. You should expect all of our seeds to germinate. Our customer support team will reach out to you and will make sure to resolve this with you. Our apologies for any inconvenience! Kind regards, ILGM
ok
Hi there, Thanks so much for your review. We're happy to hear the shipping was fast. We hope you enjoy our products as much as we do as well:) Happy growing and keep in touch! ILGM
Just tried germinating three different strains from your company going out of town now I have to deal with it when I come back one week
Hi there, Thanks for your review. We really appreciate the feedback, of course. We’re sorry to hear about some of your seeds failing to germinate. You should expect all of our seeds to germinate. Our customer support team will reach out to you and will make sure to resolve this with you. Our apologies for any inconvenience! Kind regards, ILGM
Hello. I purchased a feminized auto flower seed pack. Out of 15 seeds only five grew. Of those five. Two are male. Only one plant is actually growing to a usable size while the other four are tiny plants( maybe 8 inches tall). Not even remotely happy with this outcome.
Hi there, Thanks for your feedback. We are very sorry to hear this. You should expect a higher germination rate, all females and a good size from any of our autos. Our customer support team will reach out to you right away to make sure to resolve this with you. Our sincere apologies for the inconvenience! Kind regards, ILGM
Great
Hi there, Thanks for letting us know! We are happy to hear that and we appreciate you taking the time to post a review :) Happy growing, ILGM
Overall it was a good experience everything came as a sad took about 7 to 10 days very happy with the service. I just wish they had three packs of seeds.
Hi there, Thanks so much for your review. We're happy to hear you're happy with our service! We hope you enjoy our products as much as we do as well:) Happy growing and keep in touch! ILGM
I recently purchased $300 worth of seeds from ILGM.com, strains are Grand Daddy Purple and Durban Poison auto flowers. I'm a seasoned grower and this is the first time ordering seeds from them. I got 20 of each seed and so far I have soaked 10 of each strain and only 2 plants have grown. 12 seeds total have sprouted tails(only 2 came up in the pot) and the other 8 haven't done anything even after soaking for over a week. The seeds were small and didn't appear to be mature seeds. I won't buy from them again as it was a waste of money. The 2 plants that are growing are 2 months into the grow now and 1 plant is 3 inches tall and is just 1 tiny bud total and the other is about 5 inches tall and not doing much else. Seems to me that they are weak even though they are in organic soil with balanced PH and plenty of food. I've never encountered anything like this with plants as I have over 16 years growing experience.
Hi there, Thanks for your review. We really appreciate the feedback, of course. We’re sorry to hear about some of your seeds failing to germinate. You should expect all of our seeds to germinate. Our customer support team will reach out to you and will make sure to resolve this with you. Our apologies for any inconvenience! Kind regards, ILGM
I've used ILGM for two seasons. Last season was my first as a casual grower. Being a newbie, I made newbie mistakes and ILGM customer service was amazing in helping me with my concerns and issues. This year, I felt confident and strong but again had some issues that were IMMEDIATELY addressed by ILGM customer service. I couldn't be happier and will definitely be back next growing season. They offer a no BS guarantee, so, literally nothing to lose with ILGM! TYTYTY.
Hi there, Thanks so much for your review! We're happy to hear you are happy with our service and we hope you enjoy our products as much as we do! Happy growing, ILGM
Much resect.Great product I had trouble with a few seeds and replaced them for me. Customer service was awesome and work with me.Customer for life
Hi there, Thanks a lot for sharing a review! We're happy to hear you are happy with our service :) Keep us posted on how the replacements do and let us know if there's anything else as well! Happy growing, ILGM
This company goes above and beyond to make sure you get a quality product I will always recommend ILGM
Hi there, Thanks so much for your review! We're really happy to hear you're happy with our products and service :) Happy growing, ILGM
Want go nowhere else
Hi there, We're really happy to hear that! :) Happy growing and let us know if there's anything we can do for you! ILGM
Great company great information
Hi there, Thanks for your review! We appreciate the kind words and are happy to hear you find the information we provide useful! Happy growing, ILGM
Nice quality products. Very pleased, and I'm already a returning customer
Hi there, Thanks so much for your review! We're happy to hear you're enjoying our products and we appreciate your repeated business a lot! Happy growing, ILGM
I would have rather a credit for the amount I paid so I could have gotten seeds of my choice and not autos again but otherwise it was good
Hi there, Thanks for your review. Let us know if this happens again, as we'd be happy to do so! Keep us posted on how the replacements do and let us know if there's anything else as well! Happy growing, ILGM
I like thecamount of info you are giving As far as growing and following up. I'm just gettin started but I'm sure I'll be looking for advice
Hi there, Thanks for your review! We're happy to hear that :) Happy growing and let us know if there's anything we can help you with, of course. ILGM
I have had great customer service and made being a first time grower the only thing I would say If I had to saysomething is onyour grow Bible is for new growers a small section to help us out with the lingo and such I am still having a few issues decifering as this is all very new to me.
Hi there, Thanks for your review. We appreciate the feedback a lot, and we will take this into consideration. Feel free to reach out to us if you need any assistance, of course! Happy growing, ILGM
First time grower. Plants came out great! (white Widow) strain. Obsessed with growing now thanks to everyone at ILGM ❤️
Hi there, Thanks for your review. We appreciate the feedback, of course. And we are happy to hear that you are happy with our products, and the plants are growing well :) Happy growing, ILGM
I ordered 10 beans with my coupon for 40 bucks towards ILGM beans! That I got from A Pot For Pot no affiliation now I have GDP photo , Runtz , and now zkittlz thanks to two Mr. Bergen and Sarah, the angel in customer support my support angel they sent me 20 yes 20 beans
Hi there, Thanks for your review. You're welcome of course! Happy growing and let us know if there's anything else we can do for you! Kind regards, ILGM
I had 1 or 2 seeds not germinate out if 20. I also had bad luck with my grows dues to weather and inexperience. They replaced all 20 of my seeds. Amazing. Way to go above and beyond for a customer.
Hi there, You're welcome of course! Keep us posted on how the replacements do and let us know if there's anything else as well! Happy growing, ILGM
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