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9

Very satisfied. Great experience. Very thorough product descriptions.

Feedback: Need to improve website layout. Certain pages are jumbled together when viewing from an Apple mobile device. If you could speed up/automate the order update process so that it shows on your profile orders screen and you receive an order confirmation email immediately that would be helpful. Current process seems to take a few days to show up and receive an email. Also if you could populate the previous orders page with a link to the product, that would be nice and in line with other online websites.

  • Would you recommend us? Yes
8

You don't respond to email

I needed to know what the product codes meant on some packets of product I had, specifically if they were Photo or AutoFlower. I used the email form your website.............still waiting......... I did not put my contact info below in case this gets published somewhere. Look at your emails you'll find me.

  • Would you recommend us? Yes
5

Disappointed

My last three orders have given me trouble. First was hermaphrodites. Second seeds didnt sprout. The last order I had 80% of my seeds sprout. Hopefully I don’t get hermaphrodites.

  • Would you recommend us? No
2

Miserable time-consuming

First two weeks ago your website didn’t work. I tried to ask support seven times if I put the order summary number and not the order number is there gonna be an issue they couldn’t even answer a basic yes or no question three out of the five seed you sent me were cracked open. Absolutely disgraceful zero stars.

  • Would you recommend us? No
10

Easy and informative

With a library of information you choose the level and strain that best suits you..

  • Would you recommend us? Yes
10

Ordered for a friend

Hello, Ordered seeds for a friend and when he gets them set will leave a comment on how well.

  • Would you recommend us? Yes
10

Fantastic place too buy you're seeds!

I've been purchasing seeds from Robert for quite a few years now and never disappointed. I will do my business from ILGM .

  • Would you recommend us? Yes
10

Great product with exceptional support

After having some problems germinating some seeds, not only did they provide some great tips to prevent problems, but replaced the seeds for me. Using their tips, I’ve had good results. Getting feminized auto flowering plants is the best. Thank you all!

  • Would you recommend us? Yes
9

awesome

always helpful always quality always happy!!!

  • Would you recommend us? Yes
2

I can not get on your site

Your new web page will not let me open it. I can't buy anything. Please help.

  • Would you recommend us? No
8

Always come through for me.

Having trouble with my discount codes..every time. But still happy

  • Would you recommend us? Yes
10

Fantastic

The guarantee for seed replacement is fantastic...never an issue......and the plants are without question of the highest quality...the web site offers varieties no other has....and information on how to grow is excellent.......very professional source of seeds and help in getting the most out of your grow

  • Would you recommend us? Yes
10

I know I am a valued customer

only problem is new system not working properly but I'm confident that you're staff will fix it my purchases don't show all purchases and vip is messed up but Clare has been fantastic very personable understanding and always fixes my issues I consider this employee one of the best personal management people you have need to give raise for one reason I keep coming back and buying more seeds customer service like no other

  • Would you recommend us? Yes
9

it is a lot faster

it is easer and fast delivery

  • Would you recommend us? Yes
10

Very good honest company

My seeds did not germinate and ILGM honored their promise and replaced them right away! I am happy with the seeds I got from them and they are growing great right now.

  • Would you recommend us? Yes
10

Great information and service

Product is always on point and I absolutely get great results regarding quantity and volume of product

  • Would you recommend us? Yes
9

Speedy delivery

I would like to review after they start growing

  • Would you recommend us? Yes
7

ok

you said i would receive a discount card of twenty dollars for future purchases and i did not receive it ?

  • Would you recommend us? Yes
1

Pretty sure I got old seeds

Ordered 3 different types with 10 seeds a piece and so far nothing and going on week 2. Ordered seeds before and some work but others like la confidential not 1 seed work out of 20 but another strain got 17 out of 20 to work. They just have old seeds they will send out

  • Would you recommend us? No
10

No problems

Easy, great service, fast turn around.

  • Would you recommend us? Yes
10

Nothing but 100% satisfaction

When the postal service fails to deliver, my order replacement is expedited. The customer service is beyond any I have ever encountered. The seeds are always good quality. Four times I have ordered, very pleased each time. Thanks for being there for your family. Sincerely Erik.

  • Would you recommend us? Yes
2

Frustrating waste of time

Absolutely horrible! I just placed an order on the 'new website ", which I decided to use 40 dollars worth of vip points. They showed at checkout, but we're not applied. Second time now. Have to e mail them to get it straightened out and by then I just want to cancel the order out of frustration and wasted time. Then they constantly bother you asking you why you would cancel an order you just placed. Very poor germination as well. A complete waste of time and money. They can't even get a proper working website. I won't be shopping here anymore for these reasons

  • Would you recommend us? No
10

Great customer service

Order all your seeds here. Reputable company. Seeds arrive within a few days discreetly. I had an issue with a few hard to germinate seeds and the company not only replaced them but sent me extra seeds. Thank you for going above and beyond.

  • Would you recommend us? Yes
10

They stand by there guarantee

I had a bunch of grand daddy purple and god father og seeds no germinate and they wanted to see my set up and I did everything correctly and I like the new colors on the packs because a great woman named Sarah responded to my email and she sent me a $149.00 credit and I got the gg4 and they gave me the deal also 10 for free I’m so excited to see how they come up I’m going with soil but this place if you give ur lady what she needs and she will explode with growth I was blown away by a couple of the seeds from the og I can’t wait for my meds to finish

  • Would you recommend us? Yes
10

Really good

Service is really good and keeping track of the orders that a person places

  • Would you recommend us? Yes

Company details

95354 10th street

Modesto, California 931

+14159060434

[email protected]

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