Great service as always, but the seeds are questionable. I have been a consistent customer ever since growing was legalized in NY and this is my first negative experience. I have had no success germinating my seeds after almost a month of repeated attempts. I purchased two five packs of White Widow CBD and Strawberry Kush CBD strains in mid April. My hope was to get them in the ground in time for this growing season. I have been through three seeds of each strain at this point and have had no success germinating them. I have used the same germination technique for countless grows and never had an issue until now. I am extremely disappointed as i had hoped to take this opportunity to get into CBD strains and have my own CBD flower this fall. At this rate it does not look like i will have any homegrown CBD flower to enjoy this season. This company has never done me wrong and I have always promoted it to every fellow grower I meet as the service and support is always consistent and impeccable. This is my first negative experience and it has been very disheartening.
Hi Andrew, Thanks for sharing your experience. I am very displeased to hear you've had no luck with these CBD seeds. You should expect to have far better germination results, of course. No worries, though, we can replace the failed seeds per our replacement policy. I will reach out to you directly to get this sorted out. Apologies for the inconvenience. Olaf ILGM
I recently had an issue with a purchase I had made with ilgm. After a few exchanges of text messages customer service concluded to handle the situation in a way that i was very pleased with. This really gave me confidence in this company.
It’s always a pleasure from the selection the delivery and the aftercare checkups almost like a doctor’s visit it is medicine
Had questions about shipping, had answers within 24 hours. Was provided with constant shipping and tracking info. Thank You
All I can say is the pot that made it through the final stages was really good. I have an average kill rate of about 55% when it comes to germinating marijuana seeds. I have tried every single way possible.. so I'm going to go and look at your damn website and follow your instructions before opening these new ones.. I should have called you guys the last time I killed 5o percent of my purchase.. Yes it hurts killing 50% of your purchase.. yes I was embarrassed and that's why I did not call and complain.. even though those seeds should have tried harder,. I have not given up and understand it is probably my fault and not the seed.. embarrassing that you cannot germinate a marijuana seed at almost 100% every single time.. I mean it grows like a weed.. just thinking not being able to germinate a weed seed LOL Well here I am again.. this should be great, I love learning any hows.. Iced latte and pineapple daddy look exquisite. This time I spent $750 and got 110 seeds.. and I'm going to need all 110 of those seeds to be germinated without one single one dying .. I tried smoking pot .. it was all right! I'm feeling like I'm going to be taking college classes for the first time LOL.. best school ever I'm sure. Peace be with you..
Took about a full business week but they arrived safely and have already been planted. Thank you guys will definitely continue to do business!
Enjoyed the website. The more info about a strain, the better. No trouble ordering or receiving. I have to be careful, watching to see when an order arrived. People have stolen seeds from my mailbox, so I really watch the shipping/tracking data to prevent that from happening. Wish prices were better; I'd buy more. But I can group with others to share seeds. Plus seeds leftover to the next year may or may not germinate. But I buy what I can afford.
On occasion you might have a problem getting the seeds to maturity which can be due to many factors. What makes ILGM great is they will work with you to help resolve any issues that may arise.
Many businesses no longer care about a customer after a sale, but ILGM's customer service is examplary and deserving more than the max 5 star rating.
Confused on seed price company sent extra seed to keep me happy
I received your replacement seeds hopefully they will do better thank you
I wish I could give 10 stars as you all deserve it.
Had a few seeds that did not germinate. Reached out to IGLM and they responded within a few hours. I explained my problem and answered a few questions and they sent me replacement seeds. They even gave me a few tips on germination. I always buy my seeds here with total confidence and will continue to do so. They are the real deal and stand behind their products. Thanks again.
The website is easy to navigate. The selection of cultivars is very good. And the delivery has been very prompt. Thank you guys!
Had 10 for 20 sale and only sent me 10 seeds. Now they say they wasn't on sale. Will not be getting any more seeds from here.
Hi Richard, Thanks for sharing your experience. I am sorry to hear this. I am not entirely sure what may have gone wrong here, but I am happy to see our customer success team has sent out 10 additional seeds for you. Happy growing and let us know if there's anything we can do for you! Olaf ILGM
It was excellent I will tell other people about how easy it was and how people tuck care of me and I got my order on time thank you so much
So far I bought 20 Maui wowie seeds I gave a couple to my friends I germinated nine myself only one cracked and is growing the other eight are rotted I am an experienced grower I also purchased pineapple diesel auto seeds so far I am having a 100% success with them but the Maui wowie I'm having 1% success
Hi Michael, Thanks so much for letting us know. I am very sorry to hear this. No worries, though, we got you covered. I'll reach out to you directly to make sure you get some replacements for those duds. Apologies for the inconvenience. Olaf ILGM
My only problem is only 22 of the 30 popped.I still have 10 left to try and I'll see what happens with them.The philos Gelato sunrise popped in the first 24 hrs besides 2 of them. The blue dream took a few more days and there were 6 that didn't do anything. What is growing tho looks good so far and I'll write a follow up at a later date.
Hi Ehren, Thanks for sharing your experience. I am sorry to hear not all of the seeds germinated. Please make sure to inform our customer success team of any duds you've ran into once you've gone through all of the seeds. They'll be happy to send out some replacements to make good on this. Our apologies for the inconvenience. Olaf ILGM
The Super Skunk seed were 100% sprout, even after 6 years, the California Dream, I have only had 2 sprout out of 12 so far, the OGG has been really good also abut 90% sprout rate. I just bought more super skunk I can't wait.
my 20 bruce banner seeds i have 6 plants to show for it my 20 apple fritter seeds i have 10 plants im an experienced grower who has been buying seeds from you for years with no real problams but im not happy now iwish you could recitfy this issue
Hi Frank, Thanks for sharing your experience. I am very sorry to hear this. You should expect to get far better germination rates with our seeds, of course. I will reach out to you directly to make sure you get some replacements, no worries. Apologies for the inconvenience. Olaf ILGM
I purchased 10 AK 47 and 6 of them did not germinate. It is my process because I have been using the same successful process for years. I just received a new order of Girl Scout Cookies. Hopefully these work better.
Hi Terry, Thanks for letting us know. Sorry to hear this. I will reach out to you directly to arrange replacements for those duds. Apologies for the inconvenience. Olaf ILGM
good
Hi Jerry, Thanks for your review. It does not look like the strain you ordered was on sale at the time of your order. But I am sorry to hear you were under the impression that it was. I will reach out to you directly to make sure this gets cleared up. Apologies for the inconvenience. Olaf ILGM
I had been waiting for the super lemon haze to go on sale. Fortunately it was finally on one of their double specials (good news). I placed the order and applied a $40 VIP discount I had from previous orders. The shipment arrived and only 20 seeds were received vs. the 20 for 40 deal. I contacted customer support and they said it must have been a misunderstanding on my end as the double sale was not active when I placed my order. I wouldn't have added my VIP discount or paid $199 for 20 seeds if that was the case. Be forewarned if you buy during their specials you may want to take a screen shot of your order so they don't come back on you and refuse to stand behind their deals.
Hi Gary, Thanks for detailing your experience. I am not sure what exactly happened for this to go wrong. But I am happy to see our customer support team has sent out the additional 20 seeds you were owed. Our sincere apologies for the inconvenience. Olaf ILGM
very positive experience very reliable company at first I was skeptical about receiving anything but now I I have ordered from here several times now. product germinate very very quickly
We have placed and received multiple orders from ILGM and we will continue placing orders! We have had success with every seed so far and the website continues to provide additional information to help us along the way. Thanks so much!!!
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