Great customer service, helpful information, prompt delivery with tracking, very personable.
Thanks for taking the time to write us a review, you are awesome! Stacy ILGM
My star rating is only indicative of the lack of instructions for proper use of Plant Protector, and difficulty contacting customer service for help, not the product itslef. The only guidelines for use are on the product page itself, and are very vague. I would strongly urge ILGM to make some really, really specific instructions for each product included and have them easily accessible. Following the guidelines on the product page was only marginally helpful. I applied the mold guard as outlined, and the next day, found the leaves on all four plants I have going with wilts and yellow spots on them, almost like burns. Now, I am a newbie, but relatively intuitive, but obviously, following the guidelines on the product page didn't steer me in the right direction, at all; I don't think I'd have wilting and yellow marks on my leaves following application as outlined on the product page if I had been instructed correctly. I'm thinking the solution was too strong, or I used too much. Whatever the case, I only did exactly as the guidelines instructed. So, what happened? Why are my leaves now showing wilting and yellow spots? Obviously I did something incorrectly, but again, I only followed the guidelines on the product page, so I'm not sure what to think. I haven't used the other two products yet, because I'm not sure how to use them correctly, and don't want to farther damage what have been entirely healthy plants up to this point. Seriously. Healthy all the way, then one application of the mold defense, as outlined, and the next day, unhealthy plants with wilting and yellow burn like spots on the leaves. Could you please help me figure out if I've done major damage to my plants using the very product ILGM sells to prevent health issues? If I have, what can I do to remedy things? And please let me know how to correctly use all of the products going forward with very detailed instructions? I tried to contact customer service, but have not gotten a reply.
Hi Kenneth, Thanks for your review. I'm sorry to hear you are disappointed with our plant protector set. There's a brief instruction on the package as well as a QR code that links to the product description with more extensive instructions. We do take your feedback seriously and will take it with us to improve our product in the future. If used correctly, your plants shouldn't show any signs of distress after usage. I can't find any emails from you but if you reply to this email and include some pictures of your plants, it will open a ticket for our support team to help you out shortly. 🌱 Stacy ILGM
Out of 20 auto flower wedding cake seeds only 15 germinated...5 seeds were replaced..1 seed didn't germinate at all...2 of the others sprouted out of the dirt but never grew any...no true leaves...so they ilgm replaced those seeds...and again only 2 seeds out of 5 are growing...1 wont germinate...2 did open up but never got any kind of tail...wtf? I have been growing for years...since the 80s...its the seeds!
Thanks for your review. I'm sorry about your disappointing germination results. We will help you out! Can you please get back to this message? When you do, it will open a ticket for one of our support angels to look into right away! Stacy ILGM
The costumer service is great but I haven't tried any beans yet.. I hope they do great...
I recently purchased 5 zkittles strain seeds and began germinating them the day they arrived. After 5 days, 1 out of three of the guaranteed female and to germinate seeds actually sprouted a tap root. At $20 a seed, I was expecting a bit better turnout. I'm hoping to at least, hear back from someone with either an explanation or a fix.
Thanks for your review. I'm sorry about your disappointing germination results. This isn't what you should expect from our seeds! Can you kindly get back to this message? When you do, it will open a ticket for one of our support angels to look into right away! Stacy ILGM
I purchased 10 GG4 seeds from you early this year. I followed your germination steps as you described. The plants that did grow weren't the biggest of buds but the buzz is spot on. I did not raise a stink with regards to the failed 4 seeds just because. 4of the seeds developed a light fuzzy mold around it 2 days into the germination process and the little tail that popped should further signs of growing after mold appeared. That being said I am impressed with the weed I did grow and purchased more seeds but a different autoflower.
I have purchased 5 strains from ILGM, as a newbie. I have had some questions so write and include pictures. Every time, I hear back and get great help from ILGM. I have recommended this site to friends and neighbors and will continue to.
Ordered 10 seeds, 2 didn’t work so ILGM just sent me more (one didn’t sprout and one was male). This was a great response and proves they stand by their products and care about their customers.
Seeds came in discreet packaging, fairly timely shipping. Being a first time grower I have had my difficulties, but the information provided on the website was invaluable in determining where I was making my mistakes. Out of 10 seeds I was able to get 8 sprouted (2 did not sprout) Of the 8 I was able to get 4 to start growing in the dirt. The information provided on the website was critical in this learning process.
Had product that did need germinate out of a bundled pack. Reached out to support and heard back within 24 hours to inform me replacements were on their way.
Ordered dosi dos auto. Buy 10 get 10. They were not all the same. Now have at least 3 different strains growing. Have photos showing different types of plants.
Re: Order 2759739 I ordered and paid for 10 Gold Leaf Autoflower seeds and received only 9. I am disappointed since this error has never happened before in my previous orders. Ken Nashif 17329 64th Ave W Lynnwood, WA. 98037
Thanks for your review. I'm sorry to hear you are missing 1 seed. Can you kindly get back to this message? When you do, it will open a ticket for one of our support angels to look into right away! Stacy ILGM
This was the first company I found that had Peanut Butter Breath Autoflower. Can’t wait to get these girls started !
Thanks for your review! Happy growing! 🌱 Stacy ILGM
Just getting started. So far so great!!
Thanks for taking the time to write us a review, you are awesome! Stacy ILGM
Only 4 sprouted of 20 seed’s sprouted. They replaced the duds. Thank you
Thank you for your review. We are happy to help you out at any time! Stacy ILGM
I will keep using ILGM seeds as long I keep growing. They work for me.
Thanks for taking the time to write us a review, you are awesome! Stacy ILGM
I've never had any trouble with the seeds I've bought. They always grow and develop a lot of bud.
Thanks for your review. Happy growing! 🌱 Stacy ILGM
SO FAR SO GOOD 12 wks ish!
Thanks for taking the time to write us a review, you are awesome! Stacy ILGM
I don't think the seeds will do anything, so I won't buy from the again.
Thanks for your review. I'm sorry to hear the baggie that contained your seeds seems to be pressed in transit. If your seeds are crushed or won't germinate, we can send you replacements. No problem at all. Just contact our support team and they will happily help you out! ❤ Stacy ILGM
Never one problem working with Robert! The seeds always germinate on time and never had an issue with what they say the seeds are!…..great quality.
Thank you so much for taking the time to leave us such a glowing review. We are happy to help you out at any time! Stacy ILGM
I can’t say enough about how great, friendly, and professional this company is! I have already recommended ILGM to numerous friends and colleagues! Never change your business model!
Thanks for your review. This just made our day! Happy growing! 🌱 Stacy ILGM
Always get speedy delivery. Customer service always handles issues with professionalism. Seed quality is good. Tutorials are great. Only improvement needed is a better description of strains. ILGM is on top and their guarantees are backed 100%.
Thank you so much for taking the time to leave this excellent review. We really appreciate your business and feedback. We will take it with us to improve our services in the future! ✨ Stacy ILGM
Excellent choices and great service. I like the germination hints.
Thanks for taking the time to write us a review, you are awesome! Stacy ILGM
The shipping was fast. Purchasing online was easy. I was even able to use an old coupon from my previous order to save even more. It also came with a sticker!
Sometime experience some seed that dont spout told yall about it but never hear back.
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