I have nothing but great things to say about ILGM! ILGM has excellent seeds and their service is beyond extraordinary!
We have bought seeds from this company for several years now. We have some years of experience as growers. The germination rate of the seeds has been very good except this years. We reached out to explain and the company was very helpful. They are truly going above and beyond to maintain our happiness. Couldn’t recommend them more. Happy growing !!
I bought 20 Godfather OG seeds and had 6 that didn't germinate
Hi there, Thanks for your review. We really appreciate the feedback, of course. We’re sorry to hear about some of your seeds failing to germinate. You should expect all of our seeds to germinate. Our customer support team will reach out to you and will make sure to resolve this with you. Our apologies for any inconvenience! Kind regards, ILGM
This should have been resolved last year ,I was told to wait and try to germinate the remainin remaining seeds. I did this again with no success
Hi there, Thanks for your review. We really appreciate the feedback, of course. We’re sorry to hear about 20 of your seeds failing to germinate. You should expect all of our seeds to germinate. Our customer support team will reach out to you and will make sure to resolve this with you. Our apologies for any inconvenience! Kind regards, ILGM
I received my order and one seed was smashed. ILGM rectified the issue immediately, and then some. Although one seed seems trivial, it has the potential to make big medicine and I’m glad that ILGM respected my concern. Thank you for your time and professional effort. Your team is top-shelf!
I have had only positive experiences when ordering g and receiving their seeds. When I had a problem, they were very prompt and helpful.
Had a small problem with my order and Alex came to the rescue. Solved the problem quickly and professionally. Would highly recommend these guys.
You offer a guaranteed germination who do you contact about that situation been a whole year and no response back other than deals of the week ad emails
Hi Jason, I'm so sorry to hear you had trouble germinating your seeds. Unfortunately, I'm unable to find any emails from you so I just reached out to you personally to resolve this asap. Looking forward to hearing from you! Stacy ILGM
But "ILGM" did everything they promised. They shipped fast and notified me of the tracking numbers. The product arrived timely and in good condition. They send "helpful hints" and reminders to prepare you for success. A few didn't sprout and as promised they made good on them. The new seeds arrived very quickly and they look great. I haven't planted the latest seeds yet but feel confident they will grow. I now have a dependable source for quality strains of weed and I would recommend them to anyone looking to grow their own. Thanks again ILGM, I look forward to shopping your selections for next years crop.
Alex and Sarah handled my request for two replacement seeds that were needed because two did not germinate. They were gracious enough to gift me five seeds as a replacement!!! When ILGM states that they guarantee the germination process and will replace seeds that did not germinate, you can take that to the bank! why shop anywhere else? thanks again to the ILGM team!
Me and my wife order from a couple different company's and we ordered A starter kit and 8 out of 10 seeds did not germinate. I know for a fact it was the seeds cause I grow pretty consistant. The starter kit was for my wife. I was helping along watching over the process so you can only examine how upset she was as to this was her first time. We sent in a ticket about the seed issue and did not even get a response. So I guess you can say they do not hold to there policy about replacing/refunding for seeds that do not germinate..
Hi there, Thanks for your review. We really appreciate the feedback, of course. We’re sorry to hear about some of your seeds failing to germinate. You should expect all of our seeds to germinate. I am happy to replacements have been arranged for you though. Please keep us posted on how those do! Our apologies for any inconvenience! Kind regards, ILGM
Your customer service sucks. I placed a $417 order. When the order got to me, I saw one CDB package was short one seed. I emailed the company, and a girl name Sara grilled me and had me send photo of packaging. When I pointed out the labeling was for 4 seeds not five. "the package marked CBW-FAP4 only had four seeds I think that is why it says 4 in its description ??????? all the others have a five and had five seeds You guys don't know your own packaging and labeling?" She was more interested in scolding me then fixing their mistake. "There is no need for that." That pissed me off I'll go elsewhere for my seeds from now on. Looking at reviews it seems to be a pattern of shorting the customer.
Hi there, Thanks for your review. We're very sorry about the missing seed. I went over the correspondence between you and our customer service and I do have to agree that it was uncalled for to tell you 'there is no need for that.' The mistake was on our part and should have just been resolved ASAP. Of course, picking mistakes do happen, but the label being incorrect also is just sloppy. I can assure you this is not a common thing for us and we are always happy to resolve any issues like this ASAP. And you should expect to be treated in an empathetic and friendly manner. We value your business, of course. We do hope you are willing to give us another chance. Our sincere apologies for this subpar experience, this is not the way we aim to conduct our business. Let us know if there's anything else we can do for you, of course. Kind regards, ILGM
I have found my seeds provider for Life ☺️
Seeds shipped in plastic bag for starters, they came in plastic bag inside of envelope with super cheap bumper sticker and there was only 17 seeds in bag when there should have been 20
Hi Alex, Thanks for posting a review. We're very sorry to hear this. We will reach out to you right away to resolve this matter with you, of course. Our sincere apologies for the inconvenience! Kind regards, ILGM
My experience with you guys has been great. Plants are excellent. Customer service excellent. My only complaint is, my points I have over 1200 points but I'm not able to access them Country boy cannabis RX.
Hi there, Thanks for your review. We're very sorry to hear you're having trouble claiming your VIP discount. Our customer support will reach out to you right away to help you out with this! Our sincere apologies for the inconvenience! Kind regards, ILGM
Ordered two different strains and had amazing success! Started ten and have ten popped up after four days in the aero garden. Really impressed with the quality. Highly recommend!
I had a problem with delivery(my fault) and Sarah and Logan both worked tirelessly to fix it. Customer Service is alive and well and thriving at ILGM. I’m a customer for life!
dependable
Needed some seeds replaced and they IMMEDIATELY took care of it!!! Claire was fantastic with helping me out.
Great process and very easy to do business with. Great selection and as always 100% success! Awesome turn around time. Robert's support team is second to none.
All they would do is post a forum question about my grow. Everyone who posted agrees they're tiny and nothing is wrong with my grow methods. Autos flowered early (3 weeks) and grew to 8 inches at 6 weeks. That's absolute garbage and they should be ashamed of themselves for peddling those seeds. Instead they pretend everything is fine and I'm sure this post will be buried. Don't buy from them, go to seed pharm, or your local dealer they'll probably have better bag seeds.
Hi there, Thanks for your review. We appreciate the feedback, of course. We're very sorry to hear you were so disappointed with the seeds and service though. I checked our correspondence to make sure this matter would be resolved and was happy to see we've already agreed to issue a refund for you. Our apologies for the inconvenience! And we do hope to see you back, of course. Kind regards, ILGM
They arrived quickly, grew well, and produced some potent and very tasty bud.
Hi there, Thanks so much for your review. We're happy to hear the shipping was fast. And the buds came out tasty and potent! Happy growing and keep in touch! ILGM
Hi, I purchased two varieties and had success growing in Seattle. GG4 auto flower- 4 of 5 seeds germinated and grew. The output from 4 plants was 63 gm, which was lower than expected expected based on what I saw on the ILGM web site. But this is the best weed I've ever smoked. Gold Leaf feminized- 1/5 seeds germinated. ILGM sent out replacement seeds but I didn't get them in time to plant since it was an out door grow. Then output from one plant was 74 gm, which is less than stated on ILGM web site, but that's a lot of weed for one plant. The high isn't as intense as the GG4, but it's ok. I'm well stocked now, and will grow again next summer. ILGM is a great place to buy seeds, and I'll do it again.
Thank you so much for taking the time to leave us such a glowing review. We are happy to help you out at any time! Stacy ILGM
The order arrived promptly. Thought the packaging would have been better for a hundred dollars. They did replace my order when none of the popped but none of the replacement seeds popped either so I just ate the 100$ and moved on
Hi there, Thanks for your review. We really appreciate the feedback. But, we are very sorry to hear you had no luck with the seeds and the replacements also ended up not germinating. That's very rare for us. Our customer support team will reach out to you and will make sure to resolve this with you. Our apologies for any inconvenience! Kind regards, ILGM
I always receive my orders and the seeds grow great!
Thanks for taking the time to write us a review, you are awesome! Stacy ILGM
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