Super service
Original review
I'm. Upset
Ordered 20 BlueCheese Autos and the first 5 sprouted flawlessly. The plants are 4 weeks old and are starting the flowering process. Can't wait till these ladies are done.
Thanks for taking the time to write us a review, you are awesome! Stacy ILGM
Easy ordering fast shipping and great customer service
Thank you so much for taking the time to leave us such a glowing review. We are happy to help you out at any time! Stacy ILGM
I have over 28 emails back and forth with "customer service" so far. Major hassle to get credit for bad seeds. CS does not READ emails, they just copy/paste the same reply everytime. Spent over $17 returning the beans to the NETHERLANDS - NOT in the USA! Now they tell me expect 4-6 weeks for processing. Hey Robert - YOU DROPPED THE BALL!! I was expecting premium seeds for the premium prices you charge. Seeds arrived unprotected in a zip bag. I could write paragraphs on what ILGM needs to do in order to improve outcomes and manage customer expectations. CS offered me 3 options: either replace the seeds, create a discount for the amount, or issue a refund for the seeds, but, they won't tell me what the amounts are so I can make an informed decision. I don't care how great the results can be for some - if the seeds won't germinate, it really does not matter! Let's see if these truths get posted on your site...
Hi John, Thanks for your review. I'm very sorry to hear you had a bad experience. I noticed that this has been resolved at this point but we will make notes of your points of feedback to improve our support in the future. Thank you for your patience. Stacy ILGM
These are from my previous harvest of guerilla glue. The seeds arrived promptly and every seed germinated with massive buds. ILGM is among the best
Hi there, Thank you very much for sharing a review. We appreciate the feedback a lot. We’re really happy to hear that :) Happy growing! ILGM
Tried others, but nothing compares
Hi there, Thank you very much for sharing a review. We appreciate the feedback a lot. We’re really happy to hear that :) Happy growing! ILGM
Great choices and varieties. Love how it rates each kind. Excellent customer service!!
Hi there, Thank you very much for sharing a review. We really appreciate the feedback :) We’re happy to hear you have enjoyed our service and products! Happy growing! ILGM
5 of 20 sprouted
Hi there, Thanks for your review. We really appreciate the feedback, of course. We’re sorry to hear about some of your seeds failing to germinate. You should expect all of our seeds to germinate. Our customer support team will reach out to you and will make sure to resolve this with you. Our apologies for any inconvenience! Kind regards, ILGM
10seed, 9germ, 9harvested very happy.
Hi there, Thank you very much for sharing a review. We appreciate the feedback a lot. We’re happy to hear you have enjoyed our products and 9 out of 10 germinated and grew well:) Feel free to contact our customer support about the one dud, of course. We can help you out with that! Happy growing! ILGM
Great service experience, easy to find the product I want, great communication via email. Just love growing marijuana!!!
Hi there, Thank you very much for sharing a review. We appreciate the feedback a lot. We’re happy to hear you have enjoyed our service and products! Happy growing! ILGM
I’ve been doing this since 1976. I’ve recently spent over $600 with you. I’ve never had such a bad experience growing. I had Hindu Kush, only got 1 plant. G-13 grew good but had no potentcy. Power mix only grew 1 plant. The super skunk almost all grew. But nothing special about it. I’ve spent so much money with this company with very small results.I just wanted some good indica seeds.
Hi there, Thanks for your review. We really appreciate the feedback, of course. We’re sorry to hear about some of your seeds failing to germinate. You should expect all of our seeds to germinate. Our customer support team will reach out to you and will make sure to resolve this with you. Our apologies for any inconvenience! Kind regards, ILGM
My experience was kick back cause Logan said he'd handle it,He did
Hi there, Thanks so much for your review! We're happy to hear you enjoyed our service! Happy growing and let us know if there's anything we can do for you, of course. ILGM
No games Hassel free good stuff.
Hi there, Thanks for posting a review for us! We're happy to hear you enjoy our service and products! Happy growing, ILGM
My purchase was 5 Gold Leaf Feminised seeds, and the Dream package with 5Cali Dream 5 Blue Dream and 5 Sky OG, I immediately germinated a few at a time; for the following weeks and sum popped right away, others never sprouted causing frustration and disappointment. I later learned from a Grower that you need MychoRizza for each transplant. If I would have been told about that then maybe they would’ve survived. I’m hoping to Try again one day but I’ll have to stick to cloning since those seeds are so expensive. maybe if I get some money back I’ll purchase more but to not have one plant bud after all that time and money is by far an expensive mistake.
Hi there, Thanks for your review! We appreciate the feedback, of course. We're sorry to hear not all seeds germinated. And we're also sorry to hear that some never sprouted and/or some of your transplants did not make it. And Mycorrhiza are beneficial for root development but are not a necessity for transplanting. In any case, our customer support team will reach out to you to see what we can do to help you out with this, of course, no worries! Kind regards, ILGM
Everything arrived quickly on time and just as described, customer service has been great. All the seeds have popped and are doing great. Thanks you!!
Hi there, Thanks for your review. We really appreciate the feedback, of course. We're happy to hear the shipping was fast and that you're happy with our service! But we’re sorry to hear you've gotten a couple of hermies. Our customer support team will reach out to you to help you out with this, of course. Our apologies for any inconvenience! Kind regards, ILGM
Original review
Everything arrived quickly on time and just as described customer service has been great. All seeds have popped nut two of 4 are hermaphrodites so I'm not super pumped about that...
Hi there, Thanks for your review. We really appreciate the feedback, of course. We're happy to hear the shipping was fast and that you're happy with our service! But we’re sorry to hear you've gotten a couple of hermies. Our customer support team will reach out to you to help you out with this, of course. Our apologies for any inconvenience! Kind regards, ILGM
Souvenirs are expensive for the quality. Shipping was fast. Extraordinarily small plants resulting in low yield.
Hi there, Thanks for your review. We really appreciate the feedback, of course. We’re sorry to hear you're not entirely happy with the quality of our genetics. And we're sorry to hear that the plants turned out rather small. Our customer support team will reach out to you and will make sure to resolve this with you. Our apologies for any inconvenience! Kind regards, ILGM
Never any problems.
All seeds germinated, all females and they produced some very fine plants. Yield was good. This round I am going to use IGML nutrients. I am looking for to the resutls
Hi there, Thanks for your review. We appreciate the feedback, of course. And we are happy to hear that you are happy with our products, and the plants grew well! Happy growing, ILGM
been a customer for four years now, always happy. two times I had problem with seeds. notified and problem taken care of, product always as stated. [ great]
Great customer service!
Great customer service!
Great customer service!
Received super mix pack recently and started the Bruce banner strain. Never have I ever experienced a strain the has such strong hermaphrodite tendencies. 6 of my 9 Bruce banners went hermaphrodite. Ilgm sent info what cause this with an upside of the female seeds I should have in my seeded crop. Unfortunately this is not my first time around the block and there were no stress factors involved. In my years/decades of experience this is the worst strain I have ever had. I believe ilgm has probably rushed this strain to market knowing that it is not a stable strain. DO NOT BUY BRUCE BANNER. The strain is not ready for distribution.
Received super mix pack recently and started the Bruce banner strain. Never have I ever experienced a strain the has such strong hermaphrodite tendencies. 6 of my 9 Bruce banners went hermaphrodite. Ilgm sent info what cause this with an upside of the female seeds I should have in my seeded crop. Unfortunately this is not my first time around the block and there were no stress factors involved. In my years/decades of experience this is the worst strain I have ever had. I believe ilgm has probably rushed this strain to market knowing that it is not a stable strain. DO NOT BUY BRUCE BANNER. The strain is not ready for distribution.
Received super mix pack recently and started the Bruce banner strain. Never have I ever experienced a strain the has such strong hermaphrodite tendencies. 6 of my 9 Bruce banners went hermaphrodite. Ilgm sent info what cause this with an upside of the female seeds I should have in my seeded crop. Unfortunately this is not my first time around the block and there were no stress factors involved. In my years/decades of experience this is the worst strain I have ever had. I believe ilgm has probably rushed this strain to market knowing that it is not a stable strain. DO NOT BUY BRUCE BANNER. The strain is not ready for distribution.
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