Response from the business owner
Hi there,
Thanks for your review. Our seeds are tested for their germination rate before we put them in our stock. Sometimes low germination rates can still happen, but you should still expect 90-100% germination, of course.
Also, we do like to inquire about the methods used to germinate the seeds just to make sure. And if there is an unusual number of failures we will sometimes ask a customer to send some back to us for inspection.
But, we are very sorry you feel this way. We will reach out to you right away to see if we can get this matter resolved in a satisfactory way.
Our apologies for any inconvenience!
Kind regards,
ILGM