Amazing fast delivery. Items were very safely packaged.
Love the knowledge posted to help a beginner get started. Plus the variety of seeds to pick from. Will definitely be a repeat customer!!
This company has the best support and respond very quickly to questions.
I order GS Feminized seeds (5) and 3 were bad 60%. I contacted customer service and they sent 5 replacement seeds of which 1 of 5 sprouted. A total of 4 out of 10 sprouted and are growing. I will give them 5 stars customer service for replacing original order but I question the quality versus 3-4 years ago. I am growing another strain, White truffle and all 5 sprouted correctly, maybe the GS cookie is the issue.
Best customer service ever! I tell all my friends. I I share samples of the finished products. So that they can smoke the truth. And know that ILGM is for real
Y'all have the best customer service i ever got to experience. You go above and beyond great service. Thank you
This is my 2nd year and recommend you to everyone. You have not disappointed.
received my 10 for 10 blue dream seeds but not the 6 free runtz and no one will answer my emails
Hi Johnny, Thanks for your review. I am sorry to hear this. But, never offered 6 free Runtz seeds with a purchase, I am not sure where you saw this. But I would like to get this cleared up, of course. I will reach out to you directly to look into this. Apologies for any inconvenience. Olaf ILGM
Always great service, quick response,
Amazing company I would give them five stars but the only thing that would stop it I would say is the fact that in the beginning, they tell you how to germinate the sea, but they don’t tell you exactly how far and you know test for beginners growing, you have to do your own research type of thing which I understand. They are very fast with their response and they are very understanding right now. We had a problem with my first order and we’re still talking it out, hopefully like they say they guarantee germination, and those didn’t grow but every other order that I’ve had since then sprouted or if not, it’s been my error. Nonetheless they are very understanding and very fast with their ordering. I will recommend but please do your research before you spend your money because they have great quality Products, you don’t wanna waste your money and be doing the wrong thing and waste such good seeds. I know you wanna yield the highest and have the strongestTHC weed but trust me that was me, lol please start off with the beginner girl kit so you can get there.
Always Great Customer Service and Support Thank You Double T.
ILGM has been the only site I have only ordered my seed from. Outstanding service seed arrive on time. So far Every germiante was successful only place I'll order my seeds from.
Everything from the order to the delivery was issue free. The one issue I had was when I opened the package and 10 loose seeds jumped out and scattered across the floor. Took about an hour to find them all. The little plastic containers they used had two of the lids come off during shipping. My bad for opening and just dropping it on the bed, but I didn’t expect things to be unsecured. But hey, shit could be worse! Love these guys! Only company I’ll use
Of all the years to get some many bad seeds I brought some blueberry I got 20 and only 3 sprouted I wasn’t going to talk about it it happens but shit 17 don’t sprout I have had some mistakes thru the years but never this much I will still do business with you guys because I have had great success with your products so anyway I brought some different brands and I’m praying everything works out Gail
Hi Gail, Thanks for your review. I am very sorry to hear this. You should expect to get a far better germination rate with our seeds, of course. No worries, though, we'll happily take care of this. I'll reach out to you directly to get this sorted out. Apologies for the inconvenience. Olaf ILGM
Purchased fem photos and autos from ILGM for more than a year, grow overlapping in/outdoors and have not been disappointed in genetics. Currently phasing out the tent and fully outside for summer through sep/oct. I have six different ILGM varieties in the ground, couple autos and others fem/photo. Its really hard to contain the excitement in advance of waiting for the harvest. Maybe I’ll track the advancement of these flowers
this is the first time i'm trying to grow my own. It sounds like I can get a lot of help from ilgm. they have a large selection of product.
I ordered 15 seeds only 5 germinated and ILGM is waiting to guarantee my seeds. Meanwhile my grow season is being shortened, ILGM has been great in the past but something has changed in quality and customer service. I used to recommend ILGM to friends but this order has made me start looking to other seed banks. hopefully ILGM will regain my trust and if they do I will post another review.
Hi there, Thanks for your review. I am very sorry to hear this. You should expect to get a better germination rate with our seeds, of course. I am happy to see a store credit was offered by our customer success team and you were able to get some new seeds to make up for this. We do understand it's very unfortunate when something like this happens and cuts into your grow season. Our sincere apologies for the inconvenience. Olaf ILGM
When you eat corn on the cob, the kernals at the end of the cob near the silk are small and you never see them in a bushel of seed corn because they screen them out and only the pure full kernel seeds are used to plant the corn. I seem to get 20 to 50% of my marijuana seeds that are not fully formed like you get at the end of a corn cob. This has a 3 fold negative effect. 1.) They have a higher rate of not sprouting. 2.) If they do sprout, their mortality rate is higher to die in the first 2 weeks of growth. 3.) If they do survive into a healthy plant, they are RUNTS, just like the corn seeds I described and that expect a plant to be small and puny and give very little buds. This January I started 10 of ILGM autoflowers. Only 7 of 10 sprouted. 1 died early. Of the 6 left, 3 were good normal plants. 3 were RUNTS. One 6 inches tall, one 8 inches tall, and one 10 inches tall. The amount of buds on those 3 RUNTS were equal to about 1/4 of the normal plants. Moral to the story, PLEASE send us only the full sized seeds and screen the RUNT seeds out and not sell them to us. So I bought 10 seeds and only 3 gave me decent plants. 333% hitting in baseball is good, but 333% of seeds I purchased from ILGM is NOT. Glenn Feilner University of Missouri BS in Agriculture
Hi Glenn, Thanks for sharing your experience. I am very sorry to hear this. You should expect to get nicely mature and plump seeds from us, always. And you should also expect most of our seeds to germinate. We do have a replacement policy in place, for cases like these. So you can always get replacements for any duds. It looks like our customer support team already sent you some replacements. Nonetheless, our sincere apologies for the inconvenience. Olaf ILGM
I have ordered from ILGM for several years, and for the most part have been satisfied. This year, I ordered 5 Bruce Banner seeds, followed ILGM’s germination guidelines to the letter, and NONE of the seeds germinated. I reached out to ILGM, and the customer service rep advised me to use tweezers and crack the shell of the seed (at the seam), plant in potting soil, and wait 10 days. Again, nothing happened. I reached out again, and was shipped 6 seeds (1 extra for my troubles), and none of them germinated. The seed replacement guarantee is only good, if your replacement seeds are worth a crap. Is it just Bruce Banner seeds, or are all of them suspect?
Hi Terry, Thanks for sharing your experience. I am very sorry to hear this. You should expect all of your seeds to germinate, of course. Having the replacement seeds also fail must be frustrating and is also unusual for us. I will reach out to you to make sure this gets sorted out, no worries. Our sincere apologies for the inconvenience. Olaf ILGM
LOVE your products. Always fresh and feminized. Spot on!
All of my friends are using your company. So I decided to give it a shot. Everything i ordered came and it was done in a very good manner. I will use your company for further ordering. Thank you for your service. Elwood.
I've been with this company for a few years any problems I had they solved them with no problem I would buy from them every time
I had a few duds out of one strain. Contacted customer service and they wanted me to wait til I tried some more, as they only will do one replacement shipment. As it were, gad a bunch more duds and they replaced them all plus one. Had new seeds in my hands in 4 days. TAKING CARE OF THE CUSTOMER FIRST!
I've been having issues this year. Either the BOGO offer isn't applied properly and I only received half the order on 3 separate occasions, or the 42% off percentage wasn't applied on one occasion. I know things happen, but when I reached out the customer service rep (Clare on one occasion, Pete on another, I was told The fault was mine and that I missed the sale. That was not true either time and I had to send screenshots to prove it. The one person that fixes the problem without blaming the customer has been Olaf. He has been a lifesaver and the reason I will continue to order through ILGM. But if it happens again and I get blamed for ILGM's error... I'm gonna have to go with another company. Also, the only seeds I've had this sort of issue with are the new offerings, Pineapple Daddy, Grape Fanta, Granite Haze, and Tenzin Haze. I know I can't be the only person this is happening to.
I was initially a little disappointed with the outcome of my germination but after working with the staff at ILGM, I couldn't be happier. Keep up the good work.
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