Ilgm has great products, but
Hi there, I have ordered from your company three time in which the delivery was excellent. However, the service has gone down hill. We all know some seeds just ain't gonna make it, but when you offer a germination guarantee you should honor it without harassment from your staff. They wanted me to wait until I used all my seeds that come in your mix pack before replacement of non germanating seeds of any strain. So in short, your staff cost me the opportunity to grow what I paid for this year. By the time the decided to replace my ungermanated gelato seeds it was to late. Apparently you can't get more than 1 replacement in a certain amount of time. " not specified on your site". If that's the case you should only allow people to buy one order a year if you can only receive replacement after you use the order purchased. I'm just a simple grower trying not to buy from the man. I love your products and your service in the past. Sorry we had a bad turn this year. I hope to continue bussinnes with your company in the future. For people who want variety that rule makes it tough to buy from you. Thanks for your time. Maybe smaller mix packs could be an option. We only get 12 plants per year.