My outcomes have been spotty but the service has been superb.
I’ve now gone through 30 seeds (2x group of 15) and both times 5 seeds wouldn’t germinate (33%). You get a strong indication how a plant will do after 72 hrs.
I’m following the growing guide but there’s still a lot to learn. As an example, from my first batch of 15 (only 10 made it) the survivors were real strong and grew about 4” tall with green, beautiful leaves, very well defined. But I didn’t raise my lights and burnt them very badly within 3-ish days. I’ve made the adjustment and hope they recover.
Meanwhile the company gave me a discount on my second purchase of 15. Once again only 33% germinated. I will contact customer service again today to report. While the failure rate may seem high for many, it’s how they treat their customers and handle things that I appreciate.