I've been having issues this year. Either the BOGO offer isn't applied properly and I only received half the order on 3 separate occasions, or the 42% off percentage wasn't applied on one occasion. I know things happen, but when I reached out the customer service rep (Clare on one occasion, Pete on another, I was told The fault was mine and that I missed the sale. That was not true either time and I had to send screenshots to prove it. The one person that fixes the problem without blaming the customer has been Olaf. He has been a lifesaver and the reason I will continue to order through ILGM. But if it happens again and I get blamed for ILGM's error... I'm gonna have to go with another company. Also, the only seeds I've had this sort of issue with are the new offerings, Pineapple Daddy, Grape Fanta, Granite Haze, and Tenzin Haze. I know I can't be the only person this is happening to.
I was initially a little disappointed with the outcome of my germination but after working with the staff at ILGM, I couldn't be happier. Keep up the good work.
I’ve been using ILGM for years now, and I can honestly say I’ve always been 100% satisfied. What they say the product is—that’s exactly what you get. The genetics, strain traits, and overall quality are always spot-on, and every grow has produced outstanding flower. Their seeds are top-notch and incredibly consistent. If anything ever went off track, it was definitely user error, not a fault of theirs—lol. ILGM has been my go-to for years because they’ve earned my trust time and time again.
I followed instructions exactly as I was told, Started 5 seeds and only 3 germinated, I expected all to germinate but at least the 3 are growing. I held back 5 to start a bit later, I hope to get better results next time I try this. For the cost I expect them ALL to germinate an grow. Wouldn't you ??
Hi Marlene, Thanks for letting us know. Sorry to hear this. You should expect all of your seeds to germinate, of course. No worries, though. We do have a replacement policy in case some of the seeds don't make it. Just make sure to share your final tally with our customer success team once you've tried all of them and they will happily replace any duds for you. Our apologies for the inconvenience. Olaf ILGM
Had some that didn’t germinate
Hi Brian, Sorry to hear this! You should expect all of your seeds to germinate, of course. I will reach out to you directly and make sure you get your duds replaced, no worries. Apologies for the inconvenience. Olaf ILGM
As a small, legal, back-yard grower, I'm impressed by the quality of seeds available for my climate/growing situation. ILGM folks take an active, personal interest in their product being at the industry apex. A single germination issue in 5 years was immediately resolved. All my ILGM plants are the envy of my growing neighbors, at least until they order their own seeds and see how easy it is to produce stellar plants. Genetics are key. And these guys are nailing it!
Everything has been great I really enjoyed using the resources. I trust their genetics and their mission. ILGM! 4 LIFE!! ❤️
Good, first order didn’t germinate as I had hoped
Great products and they stand by their word on them guaranteed. Your products arrive fast and in a timely matter, no long waiting and will even walk you step by step thru the whole growing process!!! Awesome service and even better quality strains!! Thanks to all at ILGM, a top notch company that I urge everyone to give them a try!!! They won’t disappoint…
Awesome awesome awesome customer service.
I have used ILGM in the past and was always satisfied. I just received and order today for over $300 and their packaging is horrible as of these days! They have cheapened the labeling of their seeds. Instead of clearly marked so you know what you have received you are stuck studying their mini abbreviated coded descriptions on tiny containers. I received them all lumped together on one generic package and again I had to study their abbreviations to know what seeds were what! And lastly the seeds I received were all very small some partially white and very feeble looking. I will never purchase from ILGM again. I have used The Seedman lately and they are superior in every way. I have a very sophisticated growing operation and have 10 years' experience with indoor growing so I'm NOT some disgruntle amateur grower. Buyer beware...
Hi Robert, Thanks for your feedback. I am sorry to hear this, but I see where you're coming from. We are still working on updating the packaging - so improvements on this front can be expected. And you should always expect to get mature, plump seeds from us, of course. Please, if any of them do not germinate, make sure to bring this to the attention of our customer success team - and they'll be happy to replace any duds for you. I will also reach out to you personally to see if there's anything I can do to make up for this disappointing experience. Our sincere apologies for any inconvenience. Olaf ILGM
Received my order..... really like the shipping packaging
I have had excellent luck with all the seeds I've bought from ilgm! Not a dud ever!
Paid my part of the contract, you fleeced me on the seeds, nothing delivered
Hi Kenneth, Thanks for your review. I am sorry to hear you haven't received your seeds. The order should have been delivered on the 17th. I will reach out to you directly to make sure this gets sorted out. Apologies for the inconvenience. Olaf ILGM
This is the first place I ever bought marijuana seeds. You can watch me unboxing my package https://youtube.com/shorts/qOn5o5MepQc?si=OgfqyO4xFhsZ8N5y. Please like and subscribe. I help veterans, medicinal patient's and terminally ill patients by giving them up to 6 free plants a piece. They get everything they need to grow there own medicines for free. I supply the seeds, light, grow tent, fans, nutrients, pots, living soil, de-humdifiers, humidifiers, air conditioners and anything else they need to grow top quality cannabis. Learn more about our mission at https://www.youtube.com/@OhioGrowBoyz Also watch short series called Weed Wisdom that teaches you everything you need to know about marijuana. You can contact us at [email protected]. Every view and every new subscriber helps someone who needs marijuana for medicine. Help support them too.
Ok so last year 2024 I bought: 10 Apple Fritter, 10 Bruce Banner, 10 Black Widow, and 10 Gold Leaf, of all 40, 9 did not germinate, ILGM replaced the exact number that did not germinate, Cool ! but later 3 of the Bruce Banner were male or hermie, those were a loss :( . Fast forward to this year 2025 I bought the 10 get 10 with an addition 42% off, very good deal, so I received 20 Dosi Dos and 20 Purple Haze, all of the 40 total seeds were extremely small, 7 Dosidos and 5 Purple Haze did not germinate, the rest did within 24 to 48 hours, once germinate they were very small, tiny, and some of the leaves looked out of normal, but they are looking better every day. The 5 Purple Haze and 7 Dosidos that never germinated after 2 weeks were both replaced by ILGM with 8 of each a total of 16 replacement seeds so they gave me 1 extra Dosidos and 3 extra Purple Haze, Thanks ILGM ! Now I am hoping everything goes right and no males or hermies like the Bruce Banners last year. Happy growing everyone !
Don't mind receiving emails from yal lbut would you please get me off your mailing list. Don't want mailman in my business because your postcards are too obvious
Hi Larry, Thanks for taking the time to write a review. You can always hit the unsubscribe button at the bottom of any of our emails if you no longer wish to receive our emails. Apologies for any inconvenience. Olaf ILGM
This is my second purchase from ILGM. The first purchase was flawless and grew into a couple of great crops. The second purchase did not work out as well, but with the help of the support team, I was able to get another grow started. I am looking forward to enjoying this crop as I did the last couple of grows. Their support team is full of helpful information, and responsive to solving any glitches that may arise. I fully recommend ILGM as a reliable source of viable seeds.
Very helpful with growing issues, the customer service is really great. The germination guarantee is awesome, and they do honor it. I’ve been buying seeds from ILGM for 4 years, love’em
Thnx are in order, things were going wrong. Nature wasnt cooperating seeds werent germinating, few were not growing. The beginning of a outdoor grow is stressful & i was stessed gotta get off to a good start thats the whole ball game. I called you guys, this is CT growing season is limited. I explained it, you guys got right on & sent me replacement seeds free imediately, saved the day! Thnx for being standup, im back on track. I have 10 beautiful seedlings that are going outside this week. Heres a great big kiss! From a grateful customer.
I had 3 seeds left from a previous purchase that didn’t germinate, ILGM stood behind their product and gave a credit for new seeds. I purchased some feminized Trainwreck, seeds germinated in 2 days and just planted them today 5/18, a little later than I usually start but I I think I will have enough good weather to see the through. First time growing this strain but I had a lot of luck with the Grand Daddy Purple the past two seasons. I use the Fox Farms soil feeding schedule and have been very pleased. Six pounds from four plants two years ago and five pounds from three plants last year. I highly recommend using Fox Farms, like steroids for vegetation. Sandy
Great service as always, but the seeds are questionable. I have been a consistent customer ever since growing was legalized in NY and this is my first negative experience. I have had no success germinating my seeds after almost a month of repeated attempts. I purchased two five packs of White Widow CBD and Strawberry Kush CBD strains in mid April. My hope was to get them in the ground in time for this growing season. I have been through three seeds of each strain at this point and have had no success germinating them. I have used the same germination technique for countless grows and never had an issue until now. I am extremely disappointed as i had hoped to take this opportunity to get into CBD strains and have my own CBD flower this fall. At this rate it does not look like i will have any homegrown CBD flower to enjoy this season. This company has never done me wrong and I have always promoted it to every fellow grower I meet as the service and support is always consistent and impeccable. This is my first negative experience and it has been very disheartening.
Hi Andrew, Thanks for sharing your experience. I am very displeased to hear you've had no luck with these CBD seeds. You should expect to have far better germination results, of course. No worries, though, we can replace the failed seeds per our replacement policy. I will reach out to you directly to get this sorted out. Apologies for the inconvenience. Olaf ILGM
I recently had an issue with a purchase I had made with ilgm. After a few exchanges of text messages customer service concluded to handle the situation in a way that i was very pleased with. This really gave me confidence in this company.
It’s always a pleasure from the selection the delivery and the aftercare checkups almost like a doctor’s visit it is medicine
Had questions about shipping, had answers within 24 hours. Was provided with constant shipping and tracking info. Thank You
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