Reviews for VR Expert

Good to work with Nate

I ordered Pico Neo 3 from VR Experts and I am so pleased with their services, that I really wanted to recommend them to anyone who wants to buy AR/VR products. Fast and amazing services!

I ordered the product for my brother, who was excited about having it just before his birthday. I am glad VR-Expert the product delivery is on time.

5*

Really enjoyed purchasing from VR Expert. Provide a very unique service helping with every stage of the purchase

XR Professionals, really enjoyable experience

Goede service

Its so nice

I gave them a call, the person I spoke to had a lot of knowledge about the VR headsets. After I orderd the product was delivered as promised.

It is a nice company

Het personeel is erg behulpzaam, wat super fijn is voor een beginnende VR gebruiker. Goede uitleg, goede kwaliteit en vriendelijke mensen.

Good customer services.

Zeker aan te raden !!

Zeker aan te raden !!

I bought a Pico4 from VR Expert. Despite the website showing stock I had to wait almost 3 weeks before it shipped. The unit turned out to have faulty lenses upon arrival. It seems to be an issue popping up more and more on both Reddit and Discord. A faulty batch...? Before shipping back for an RMA I had another person check the headset for me to be 100% certain. They saw the exact same issue (strange wavy artifacts when moving your head). It caused nausea in a matter of minutes. I have 3 other VR headsets already so not a completely new VR user hence I was able to spot something is off straight away. The shop technician checked the unit upon return and advised me that there was nothing wrong with it. I do not belive that at all. The distorion is clearly visible. At least I received a partial refund, that's the good part. In summary I wasted a month trying to get the headset. Got a faulty one and the seller was trying to convince me I was wrong thinking it's faulty. As I mentioned before I had another person check it just to make sure I'm not imagininng things. I am not. Multiple reports are starting to surface on faulty lenses on Pico 4 right now.

Opberghoes niet op voorraad, maar VR bril zou dan wel alvast worden geleverd. Tot op heden niks ontvangen. Contact gehad waar mijn bestelling bleef, zou dan woensdag worden verstuurd. Nu 3 dagen later nog steeds geen pakketje. Ook nog een betalingsherinnering ontvangen, terwijl ik gewoon alles al had betaald met iDeal tijdens het bestelproces.

They offer incredible knowledge and experience for someone who is just getting started with VR. Would highly recommend!

Company was a pleasure to deal with

Always helpful customer service

Would highly recommend.

Superb company

Fast, Simple and Hassle-free. Truly excellent

Really great customer service!

Always on hand when I needed help

VR expert has advised me from start to finish, I am really happy!