Filters

10

Great XR Experience

Really enjoyed purchasing from VR Expert. Provide a very unique service helping with every stage of the purchase

  • Would you recommend us? Yes
10

Great experience

XR Professionals, really enjoyable experience

  • Would you recommend us? Yes
10

Goed

Goede service

  • Would you recommend us? Yes
10

Nice company

Its so nice

  • Would you recommend us? Yes
8

Great service

I gave them a call, the person I spoke to had a lot of knowledge about the VR headsets. After I orderd the product was delivered as promised.

  • Would you recommend us? Yes
10

I enjoyed working from you

It is a nice company

  • Would you recommend us? Yes
9

Behulpzaam personeel en goede levering

Het personeel is erg behulpzaam, wat super fijn is voor een beginnende VR gebruiker. Goede uitleg, goede kwaliteit en vriendelijke mensen.

  • Would you recommend us? Yes
10

Good customer service.

Good customer services.

  • Would you recommend us? Yes
10

Top product !!!

Zeker aan te raden !!

  • Would you recommend us? Yes
10

Top product !!!

Zeker aan te raden !!

  • Would you recommend us? Yes
2

Long wait, faulty headset.

I bought a Pico4 from VR Expert. Despite the website showing stock I had to wait almost 3 weeks before it shipped. The unit turned out to have faulty lenses upon arrival. It seems to be an issue popping up more and more on both Reddit and Discord. A faulty batch...? Before shipping back for an RMA I had another person check the headset for me to be 100% certain. They saw the exact same issue (strange wavy artifacts when moving your head). It caused nausea in a matter of minutes. I have 3 other VR headsets already so not a completely new VR user hence I was able to spot something is off straight away. The shop technician checked the unit upon return and advised me that there was nothing wrong with it. I do not belive that at all. The distorion is clearly visible. At least I received a partial refund, that's the good part. In summary I wasted a month trying to get the headset. Got a faulty one and the seller was trying to convince me I was wrong thinking it's faulty. As I mentioned before I had another person check it just to make sure I'm not imagininng things. I am not. Multiple reports are starting to surface on faulty lenses on Pico 4 right now.

  • Would you recommend us? No
1

Wordt veel beloofd maar leveren niets

Opberghoes niet op voorraad, maar VR bril zou dan wel alvast worden geleverd. Tot op heden niks ontvangen. Contact gehad waar mijn bestelling bleef, zou dan woensdag worden verstuurd. Nu 3 dagen later nog steeds geen pakketje. Ook nog een betalingsherinnering ontvangen, terwijl ik gewoon alles al had betaald met iDeal tijdens het bestelproces.

  • Would you recommend us? No
10

Fantastic!

They offer incredible knowledge and experience for someone who is just getting started with VR. Would highly recommend!

  • Would you recommend us? Yes
10

Good customer service

Company was a pleasure to deal with

  • Would you recommend us? Yes
10

Great company, really helpful service

Always helpful customer service

  • Would you recommend us? Yes
10

Excellent.

Would highly recommend.

  • Would you recommend us? Yes
9

Very good experience

Superb company

  • Would you recommend us? Yes
10

Optimal

Fast, Simple and Hassle-free. Truly excellent

  • Would you recommend us? Yes
10

Excellent service

Really great customer service!

  • Would you recommend us? Yes
9

Very helpful

Always on hand when I needed help

  • Would you recommend us? Yes
10

Top service

VR expert has advised me from start to finish, I am really happy!

  • Aanbevelen? Ja
10

Echt uitstekend!

Ben goed geholpen door het team en snelle levering Echt toppie!

  • Aanbevelen? Ja
10

Prettig samenwerking

We werken nu al een jaar met VR Expert voor hun service dienst en zijn nog heel blij ermee!

  • Aanbevelen? Ja
9

Best company of you are looking for VR advice

I had a great experience buying at VR expert!

  • Aanbevelen? Ja
9

Snelle bezorging en goed geholpen

Erg fijne ervaring gehad met het VR Expert team. Timo was vriendelijk en wist al onze vragen te beantwoorden

  • Aanbevelen? Ja

Over VR Expert

VR Expert is Europe’s leading provider of VR & AR hardware. Active in the Netherlands, Belgium, France and Germany. With offices in Utrecht and Cologne. Our mission is to help companies successfully implement VR&AR hardware solutions. Since 2012 we have been active in the VR / AR market. With our young team now comprised of over 15+ experts with proficiencies in 4 languages, working from offices in the Netherlands and Germany.

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