Reviews voor VR Expert

Quick and efficient service

The company has a professional attitude, with great customer service. Besides that on the website I could find all the information for the VR headsets I bought in the Knowledge Base, which was very easy to use and was of great help.

Ich bin sehr zufrieden mit der bestellten Pico Neo 3 Link. Die Lieferung erfolgte schnell und der Service war gut. Die Brille ist sehr bequem und ich habe keine Probleme damit, sie längere Zeit zu tragen. Das Bild ist klar und scharf, und ich bin sehr zufrieden mit dem Kauf. Fragen an den Support wurden innerhalb weniger Stunden beantwortet. Sehr zu empfehlen.

Always there to help. Quick to respond, and they know there stuff.

Experts at what they do. They provide fantastic, friendly and responsive service and top quality advice. Couldn't recommend higher

My dental clinic wanted try out new technological additions to our toolset. After a remote consultation with the VR Expert colleagues they suggested to provide free trial device. After the trial I was convinced to buy a device + implementation services (pre-installation; after sale support; accessories) Now I am able to record my surgeries handsfree in a sterile environment and upload this to a database, for my colleagues and trainees.

I phoned several times and every time they were patient to help me.

VR Expert is a very professional VR partner in EMEA region, and we are very delight to expand the market in Europe together with VR Expert. Currently, they distribute DPVR industry products, such as P1 Ultra 4K using Qualcomm 845 chip. In the past days, the professionalism of the sales team and the market expansion have done a good job. Starting from July this year, VR Expert will also work with DPVR to provide customers in European channels with fast customized VR hardware and software services. This project has the advantages of small batches, affordable price and fast porting & customization. A one-stop solution for small, medium and large-scale procurement companies throughout the European market. We firmly believe that VR Expert can do well with DPVR in the European market.

Got to try out the device for free before purchasing. Very happy with quality.

Sometimes difficult to get someone on the line in an acceptable timeframe.

I always like to count on VR Expert. Good and transparent communication. Fast action and good advice.

Good support and prompt answers to all e-mails sent to VR Expert. Process of the trial was clean and we had no issues except when it came to returning the device because we could not get in touch with the delivery company - We believe you should look into this because could not ask for the courier company to come to us to take the package back to you.

support helpfull and close to the customer - unfortunately no direct hotline availlable. The setup of the AR glasses very cumbersome due to the many subroutines - an already configured pair of glasses would have been helpful. The result was convincing at the end of the day.

VR Experts team helped me a lot with implementing assisted reality into my organisation. The installation service is very handy if you want to get started right away. Also delivery time is only 1 day which is amazing!

Ordered more than once from VR Expert and every time the order has been delivered exactly as was said!

Great experience with the team at VR Expert.

They have been excellent partners to work with. Very communicative and they always take care of our mutual customers.

Ik ben geholpen door Timo en kan niet anders zeggen dat het allemaal prima geregeld is. Klantgerichtheid een 10. Ik had persoonlijk de voorbereiding niet goed op orde, VR expert probeerde op alle manieren mee te denken om het goed te krijgen. Waarom dan geen 5 sterren; Dit zat hem in de administratieve afhandeling.

The ordering and delivery process is in control. Ordering is easy and delivery swift.

Die Abwicklung hat sehr gut geklappt. Dass wir das Gerät vorab testen konnten war wirklich gut. Allerdings ist das in meinen Augen leider nichts für uns in der Baubranche. Hier reicht auch die Konversation über Tablett / Smartphone vollkommen aus. Was ein deutlicher Vorteil wäre, wenn sich das Gerät auch über das Smartphone steuern lassen würde. (Bildschirm spiegeln) Ansonsten hat alles gut funktioniert wenn man weiss wie. Vielen Dank, aber leider ist das Produkt nichts für uns.

Hele goede service. UPS had vertraging waardoor de brillen niet op tijd zouden komen voor het evenement. VR expert is toen op de dag zelf de brillen persoonlijk komen afleveren, 5 sterren!

I've worked with VR expert a lot in the last year, and I've only ever had the best experience with them. I value efficiency and integrity in a company, and they never disappoint!

But now I don't, this company helped my team implementing their products for our very specific use. They offered us different options for different pricings in order to develop our customer service platform. Their experience, and knowledge were of great help and the implementation went smoothly (and honestly for a fair price). Strongly recommended, if you need an expert in VR, go to VR Expert

It looks like a fun toy, but did not convince me to be useful as a therapy tool

Onze ervaring is dat ze openstaan en meedenken in oplossingen. Problemen worden direct opgepakt en adequaat opgelost. Voor ons zeker een blijvende partner in toekomst.