After miss typing my address for an online order, I was contacted by phone to sort things out, in a very friendly way. An excellent product too.
We are happy to hear that we were able to help you, thank you for your review! ^Alana
Parcel arrived a couple of days after ordering which was helpful. I have a problem with my utility room sink which has fairly narrow pipes and so gets clogged all the time which is very annoying and apart from anything else doesn’t smell very nice! I was so pleased to find a product which was compatible with our septic tank, there’s not too many of them around. I’ve used it once and there has been an improvement, but I’m going to give it another go tonight. Thanks for this product, I’m pleased with it.
We are happy to hear this, thank you very much for your review! If you have any further questions or comments, we will be happy to help! ^Alana
I was happy to finally find a British company that would provide an eco friendly solution to grey and black water treatment for RV! The price is fair and the Roebic septic tank product works wonderfully in preventing odour in both my tanks. I will get more for sure and they offer bulk buying deals on top of it.
Thank you for your review! We are happy to hear that you are satisfied with our Roebic Septic tank product and that it helps you prevent odors! ^Alana
No problems at all very straight forward to deal with
Thank you so much for taking the time to post a review! ^Alana
Top quality product, super fast delivery.
Thank you for your review, we greatly appreciate it. ^Alana
Excellent service as a new customer but I am able to comment on result of treatment as it is the first time usage of the product but my expectations from description provided of product are high.
Thank you for your review! If you have any questions or comments about the performance of the product, please feel free to contact us, we will be happy to help! ^Alana
Very good, done some reserch found product, Roebic K570 ordered , and arrived by DPD courier, kept informed on delivery at time of dispatch, until delivered, product seems to be doing job, Amazing excellent,
It is great to hear that you are satisfied with the delivery and operation of your order K570. Thank you very much for your review! ^Alana
Great customer service
Thank you for your review, nice that you are satisfied with our service, we are very happy about this! ^Alana
The company is good sent the very guick
Thank you for your review, sorry to hear that the product did not work well for you. We will contact you and see how we can help you further. ^Alana
I live on a widebeam rd boat with a pump out toilet and septic tank products are the only ones that stop my tank from smell so it’s a life changer as I was thinking of changing the system
Thank you for your review, super to hear that thanks to our products you are no longer bothered by smells. ^Alana
satisfactory
Thank you for your review, we are super happy to hear that you are satisfied with our service. Thank you for your review! ^Alana
I was using DWT-Septic successfully to control septic tank smell. Now, though, its not doing it. I will have to look at one of the packages on offer.
Thank you very much for your response on Kiyoh. We always appreciate reviews as they allow us to identify areas for improvement. I noticed that you were initially very satisfied with the use of DWT Septic but are now experiencing less favorable results. This is somewhat unusual, considering that regular dosing typically ensures a very good balance in the tank, preventing peak loads. I will contact you via email today to discuss the possible causes and work together to find a solution. If you don't see the email, could you please check your spam box? ^Silvia
Easy to use website, with good product descriptions.Ordered some soak-away cleaner, which arrived well packaged and promptly.
Thank you very much for your review, super nice that your order was well delivered to you. ^Alana
Ordered on line easy todo and delivery was within a few days brilliant
Fijn om te horen dat u tevreden bent met onze service en levering, dit stellen wij zeer op prijs! ^Alana
We had been getting a ‘dirty toilet’ smell in our bathroom, we had tried everything, nothing seemed to stop it. Thankfully the product from Septic tank has stopped it.
Thank you for your review, glad the smell in your bathroom is gone! ^Alana
Excellent product does excatly what it says on the bottle
Thank you for your positive feedback! We're glad to hear that the purchased product, Roebic Drain Cleaner K67, is excellent and does exactly what it says on the bottle. If you have any further questions or need assistance, we're here to help. ^Alana
Very good company to deal with.Products arrived in good condition,ready to use
Thank you for your positive feedback! We're delighted to hear that you had an excellent experience with our customer care, including the personal phone call to update you on your order. We strive to provide top-notch service, and we're glad your products arrived in good condition and ready to use. If you have any further questions or need assistance, feel free to reach out. ^Alana
The overall experience of buying with you was seamless. I bought a product I couldn’t find on the high street and it was delivered quickly and on time.
Thank you for your positive feedback! We're glad to hear that you were able to easily find the product, Bio-Recup LQD - Rainwater Tank Treatment, on our website and that it arrived quickly. We aim to make your shopping experience seamless and are pleased that it was. If you have any further questions or need assistance, we're here to help. ^Alana
Swift delivery and product seems to have worked.
Thank you for your positive feedback! We're glad to hear that you're satisfied with the purchased product, Roebic Drain Cleaner K67, and that the delivery was swift. If you have any further questions or need assistance, we're here to help. ^Alana
Nice and clear but I had problems trying to make payment on the website - it took a few attempts - not sure why - but will use again
Thank you for your review! Annoying that the payment process did not go quite right, we will check it again. Great of you to point it out. ^Alana
We have been using Bio Septic Plus for a number of years. It is easy to use on a weekly dose which we adjust to allow for guests staying. The product ensures our waste is efficiently converted to grey water with virtually no odour from the tank. It is more effective than our previous uk product and delivery via the bioseptic shop is easy.
hank you very much for your review of our product Bio Septic Plus, we are super happy to hear that you are happy with how it works! ^Alana
Product has unfortunately not achieved what it was purchased for. Shower drain still slow emptying, no improvement despite repeated use in accordance with instructions. Is there anything better?
Thank you very much for your review on Kiyoh. We always appreciate feedback. We're sorry to hear that the outcome did not meet your expectations. That is certainly not what we like to hear. Today, I will contact you via email to discuss the exact cause and provide appropriate advice along with possible solutions. ^Silvia
I have bought your wonderful product..Bio-septic. You say it is going to help take away odours from my septic tank but, will it take away the stink of our filthyTory party Government..this is what I want to know, is it that good ?
Thank you for your review. Our Bio septic product needs some time to reach full strength, we trust you will notice results soon! We choose not to engage in political opinions and hereby distance ourselves from them. If you have any further questions or comments on how Bio-Septic works, please feel free to contact us, we will be happy to help! ^Alana
Help on hand when I didn’t know how to deal with the bacteria. Great recyclable packaging.
Thank you for your review. Great to hear it! ^Alana
Easy ordering quick delivery and a great product
Thank you for taking the time to post a review! Glad you are satisfied with the delivery of your order. ^Alana
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