Reviews for AEDexpert.ie | Medisol

Thank you for your feedback, we are sorry to hear that your experience did not meet expectations. We do our best to provide clear information about product availability. Each product page includes a live stock status indicator under the 'add to trolley' button, such as “In stock, available immediately,” “Fast delivery, 1–2 weeks,” or “Expected lead time, 2 months.” In this case, the AED you ordered was marked with a 2-month lead time at the time of purchase. After your order was placed, we sent a follow-up email with the estimated shipping date. Once your order was dispatched, tracking details were also sent by email. That being said, we completely understand that waiting can be frustrating, especially for a product as important as an AED. If the device was needed urgently, we would have been happy to advise on suitable alternatives that were available immediately. We appreciate your feedback and will take it into account as we continue to improve the clarity of our stock information. Thank you again for bringing this to our attention. Kind regards, Jeanine

Thank you so much for your kind words Chuck. We really loved working together with you and hope to see you back in the future. Good luck with your project, and know that we are always open to do business together again. Just call or e-mail. All the best, Alexandra and Jeanine

Hi Norah, Thank you for your kind feedback, we really appreciate it. As I have mentioned before, if you have any further questions or doubts, you know where to find us. Have a lovely day. Jeanine

Hi Mary, Thank you for reaching out. I had a look at your order and saw that you purchased the Cardiac Science G3 batteries. With those batteries, the date that you see on them is the fabrication date, but the battery are good for circa 4 years from the installation date. Therefore, if the date on the batteries is 2023, this means that they were indeed fabricated in 2023, but the expiry period is to be calculated from the moment that you insert the battery in the device. I hope this explains a bit how the expiry date works for the Cardiac Science G3 battery. Please feel free to contact us at any time if you have additional questions. We are always here to help our customers. Kind regards, Alexandra Anita Sales Consultant

Thank you for your feedback, Claire! We really appreciate it Kind regards, Jeanine

Thank you Pat, we love working with you. Jeanine

Thank you for your review Karen. It was a pleasure doing business with you and we look forward to welcoming you back again.

Hi Wolfgang, I am glad to hear that you had a great experience with us. We always value the relationships with our customers and try our best to provide you and everyone else with the best possible service We hope you will always return with pleasure to us.

Thank you for your kind words Jennifer, it was a pleasure to chat to you. Jeanine