Réponse du propriétaire de l'entreprise
Thank you for your review.
First of all, I would like to mention that the helmet you've bought is a limited edition that is no longer produced by Shoei. Therefore, we have given you a nice reduction on the purchase of this helmet.
The helmet you received is a helmet from the same production batch of the helmet you saw in the shop but it is not the same helmet.
You are of course, free to return your helmet and swap it for an alternative or you have the right to ask for a refund.
At this time, we still have 2 helmets of the same type in our shops, we could check the production date if you want, they will porbably also be from the same batch.
Also:
Fibreglass helmets are quite resistant to UV radiation and can usually last up to eight years. However, the inner shell and lining wear out due to sweat, grease and daily use.
Please note: the actual lifespan depends greatly on frequency of use, maintenance and storage conditions. Once the inner lining wears out or the helmet becomes loose, the level of protection decreases.
Your helmet still has a 4,5 year warranty.
