Orders never shipped
I placed an order on February 28th, and it was created on March 10th. However, the package has never been delivered, and the status remains “The parcel is ready to be sent.” I’ve sent three to four emails, but I haven’t received any responses. When I called them, they were angry that I had called. Despite this, they offered to send a second shipment and apologized. The second order was created on March 17th and was delivered on March 20th, but the status still reads “The parcel is ready to be sent.” If you can’t send my products, and if they are expiring in a cargo facility, I would like a refund and an end to this frustrating situation.