That's not my first order. I've already had experience in the past, and the delivery was a bit slow. Not just that, deliveries from China were faster. And the shipping service doesn't normally give tracking. I just knew that it had been sent, and then this morning, I received an email saying they were going to deliver it today. That is very, very bad. Most people cannot plan their day at the last minute. I hope I will receive it at all.
Thank you for taking the time to share your feedback with us. We apologize for the delay you experienced in packing your order. We have reached out to you directly to discuss the situation and explore how we can resolve it together. Your satisfaction is very important to us. Please feel free to contact us if you have any further questions or need additional assistance.
Great customer service and delivered to uk within a week over a bank holiday!
Quick safe delivery, pins in 1 week.
Great selection of items and a great freebie thrown in. Ordering was simple and straightforward, delivery was very quick to the UK. No problems at all, which is just what I want.
Easy to order, payment process went well even though I messed it up initially. Delivery was technically okay, there was a week or two delay between countries, but order arrived in pristine condition and I personally liked the little booklet they put in as extra. Product itself was top quality, exactly like it was described. Can't really do better than that.
The grow kit is simple to use. Instructions provided are helpful, although I have used a few YouTube videos to make it clearer. Still waiting to see the outcome of the grow kit, but it is a lot more fun to grow it yourself rather than just have the stuff.
Very easy to place orders, didnt track personally though because i was busy. But arrival was nice, courier carrier was good as always and received the package nicely. Also the packaging was very nice, overall im very satisfied with the entire process.
Never had any issues, always satisfied
...with more than all you could need.
Very slow to replay, spors aare realy not the best, bags to grow the kits in to small, not much info regarding shippimlng questions (still dont know my tracking number or the company that transport it) , dont give any option to collect in a service point, over all a very mideocre company, prices over the average and takes almost 3 weeks to get my stuff....
Thank you for taking the time to share your feedback with us. We apologize for the delay you experienced in packing your order. We have reached out to you directly to discuss the situation and explore how we can resolve it together. Due to the bank holiday here in the Netherlands, it took us longer to reply to your email. Our excuses! Your satisfaction is very important to us. Please feel free to contact us if you have any further questions or need additional assistance.
I wait on order all most 2 weeks.
Thank you for taking the time to share your feedback with us. We apologize for the delay you experienced in packing your order. We have reached out to you directly to discuss the situation and explore how we can resolve it together. Your satisfaction is very important to us. Please feel free to contact us if you have any further questions or need additional assistance.
I bought a McKennaii Zamnesia kit and I’m super pleased. Easy to follow, comes very well prepared and in sterile conditions and instructions are great. Thank you.
Keep it up
Easy and good, with nice customer service
I placed an order with Zamnesia on April 27th. On April 30th, I received an email stating that a shipping label had been created and that my package would be delivered within 5 business days. However, today is May 6th and the package still hasn’t been shipped — the tracking shows no movement whatsoever. This level of delay and lack of communication is unacceptable. If there is a problem with the shipment, I expect to be informed. Instead, I’ve been left completely in the dark. This experience has severely damaged my trust in Zamnesia and I would not recommend ordering unless you’re prepared to deal with unexplained delays.
Thank you for sharing your feedback with us. We apologize for the delay in packing your order. We have reached out to you directly to discuss the situation and work together to find a solution. Your satisfaction is very important to us. Please feel free to contact us if you have any further questions or need additional assistance.
Simple to order, good quality stuff, took almost 2 weeks to post to Ireland
Fantastic
Everything perfect :)
Bought expensive seeds . They took 2 weeks to get to me but they did arrive . I started the germination process out of the 6 only 3 popped so I msgd to try and get replacements as per serious seeds and zamnesia site guarantee. First msg I got after 72hrs from support asking me for pics , I sent them in also with info on how I germinated them . They have now offered me 3 replacement seeds ,but not of what I purchased. 3 of there own strain seeds . Original purchase was white russian from serious seeds Very disappointed won't be back. Also if they don't like the germination method they should tell the seedbank that produces the seeds not to post on the site a recommended germination method
Thank you for sharing your feedback with us. We're sorry to hear about the issue with your products. We have reached out to you directly to discuss the situation and work towards a resolution together. Your satisfaction is very important to us. If you have any further questions or need additional assistance, please don't hesitate to contact us.
Had some problems with my product and immediately got a replacement, very friendly and fast replies
Order as described, fast shipping, no issues
Delivery was about 5 days , Do your research and follow the steps , very Easy to use , I had 100+ grams on my first flush , recomand it !
immer zufrieden
Orders arrive quickly
i ordered seeds the delivery was fast and the quality of the seeds was great they came with the free sample and nice packaging
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