We have some problems with shipping, but they handle them easy and fast. I can only recommend the Zamnesia
Exceptional service, 5star customer support, highly recommend
A huge selection of goods, lightning fast delivery, excellent service and friendly service. The quality is always excellent. I recommend
Good customer service, quality genetics.
Discrete delivery, quality products, reasonable prices.
I accidentally let a gift certificate expire. It was a year after expiration and I emailed Zamnesia and asked if they would honor it. They said they would. It was so nice to work with a real person who was able to make a decision that kept their customer (me) happy.
Brilliant no problems everything went perfectly , real nice people to deal with as well
I have ordered a few times and it was always a quick and uncomplicated process. I had a problem once but the support helped me immediately and quickly. I like buying from Zamnesia, they have great products and lots of sales.
Zamnesia support team is brilliant. My grow kits got contaminated but upon sending pictures, they offered to replace it for free and sent me the voucher code for the same value. Thanks a lot Zamnesia team. You guys Rock!!!
I had ordered several mushroom kits from zamnesia. Never had a problem with any of them. My last order has 2 kits which didn't produce any mushrooms. After contacting zamnesia, they gave me a voucher to the same value. Great company, top class customer service
I am pleased with your product
During the checkout process and creating an account, I lost the free item that was automatically added (I assume for being a new customer).
Their selection is unmatched, offering high-quality items with fast, discreet shipping. Customer service is outstanding, ensuring a seamless shopping experience. Whether you’re a beginner or an expert, Zamnesia delivers excellence every time!
Fully fixed the problem I had with an order. Better than I could've imagined.
Just perfect
Smooth as silk plus excellent customer support!!!!
Good website, easy to order, responsive after sales.
When I placed my order, I specifically noted on the "additional comments" section to make sure my order is delivered to the Azores and NOT mainland Portugal. I even sent a quick follow-up email to the company immediately after placing the order to make sure the address includes Azores. Two days later I get an email from Zamnesia that they didn't see my email or note and that they don't send to the Azores. So I asked for a refund - NOPE. When the package is returned to them, then they may refund. My subsequent emails to the company were returned to me as "undeliverable". The company actually blocked my emails and all I did was ask for a refund. I will be filing a complaint with my credit card company and also with Trust Pilot. Absolutely the worst customer service. This was my first time using Zamnesia and will certainly be my last.
Thank you for sharing your feedback with us. We're sorry to hear about the issue with your order. We have reached out to you directly to discuss the situation and have offered a solution to resolve it. Your satisfaction is very important to us, and we appreciate your patience and understanding. If you have any further questions or need additional assistance, please don't hesitate to contact us.
Good quality product. A faster customer service would have been helpful through the process
Thank you for leaving your feedback about us! Each grow kit brand has its own instructions and, therefore, its own grow bag, too. If you used the wrong instructions initially, the grow kit should still be fine when continuing to grow with the correct instructions. We have replied to your mail, which could have ended up in your SPAM inbox.
Původní recenze
My mushroom kit came and the bag for cultivation was damaged, i’ve reached out for support requesting a new one, or at least instructions to buy a similar one and still haven’t had any response after almost a week. It’s upsetting because I’m afraid the growth at this point is compromised.
Thank you for leaving your feedback about us! Each grow kit brand has its own instructions and, therefore, its own grow bag, too. If you used the wrong instructions initially, the grow kit should still be fine when continuing to grow with the correct instructions. We have replied to your mail, which could have ended up in your SPAM inbox.
I came across Zamnesia while surfing the internet some years ago. Initially I didn’t bought anything from the site because I was afraid it was a scam, and so years have been gone by with the memory of the site and the doubt in my head. But time after time I found the site mentioned around inside forums and so two years ago I decided to give it a try. I bought some Salvia and a magic mushroom kit, and to my surprise the substances sold on Zamnesia really works! Though my own fault this first time I was not able to obtain more than one flush of the mushrooms, but because I ruined the substrate after the first flush…. More recently I did another purchase, of another mushroom kit and also this time those shrooms blew my mind, this time I was careful with the instruction and followed them very carefully . Unfortunately the second flush resulted in very little mushroom. So I decided to contact their customer service, and they were super nice, caring and fast in their replies. Since I was able to dimostrate them that I followed the instructions for the grow box they give me a coupon worth more than what I spent on this second purchase and also free shipping for my next order, that I’m looking forward to do real soon! I did not put 5 stars only because I think that some instructions and explanations on their site could be more clear, but then again I’m not an English native speaker and I consulted the site in my own language, probably the English version of the site is more cured.
nice shop you can find alot of nice things :) and very good support! answering quick and giving good options for any problems. thank u zamnesia!
Zamnesia is the best store I've ever met with a great assortment. I've ordered twice so far and everything is fine. Another order soon. Thanks for the good work
Super Service super netter Kontakt und super Qualität. Vorallem die Samen der Eigenmarke sind toll wir hatten eine Keimquote von 100%.
I’m very impressed with the customer service, prices, and fast shipping. The care that goes into the packaging. Little surprise gifts occasionally. Email response time is also fast.
Good Service and fast troubleshooting in case
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