Recenze pro Zamnesia.com

Fantastic

Perfect

Very lucky that I managed to get my package as the website cuts off my first line of adress as I live in a block of flats - like many people do. The parcel was being sent back to the sender. Good thing I work for the post and managed to catch it on time or else I wouldn’t have got my parcel. Products were excellent though. No complaints there. Maybe improve address input for your website ?

I am ASD, currently exploring microdose aids via psilocybin, the kit arrived, however no instruction how to prep/use it. I looked for the information on Zam’s website, to find 3 options of grow bags. They’re wrapped in terminology and i am a novice. Unfortunately i made the fruiting cut too soon as i later discovered the bag wasnt fully colonised. I keep it in my 5x2 grow tent, with a humidifier so temp is stable at 22 degrees, RH is 85-95% outside the bag so internal must be 95-100%. A way to improve i would say dont overcomplicate your instructions by using terminology that a novice wouldnt quite put together quickly. It would help having an instruction card come with the kit, written in steps that are over simplified for novices such as myself. I ordered the jack rabbit variant and just hope the bag colonises more before pinning and fruiting begins. Other than that i love what you guys do and have toyed with this idea for months. Much love guys❤️

Good experience with amnesia, first order from them. Fast delivery.

I' m pleased with Zamnesia customer service. Response time is really quick, and the team is really helpful.

Despite being in the middle of switching warehouses zamnesia dealt brilliantly with my order. They contacted me to inform me that I may have to wait an extra week for my item to be dispatched but fortunately the delivery still arrived promptly and in good order. Thankyou. Will definitely recommend to others. Peace and love

Even though this is my third pack of growing mushrooms. Two have been successful but this last batch as only produced four not good enough really I will try a second flush but not hopeful I'm afraid

First time I bought seeds everything went smoothly. Second time my package got "lost" and couldn't get ahold of anyone for 10 days until I called at 4am. The person I did talk to was amazing! Very kind , helpful , and got my package resent. That's the only reason I didn't give 0 star. I emailed, called, left a note on my order, messaged on Instagram.... No replies.. it was a little frustrating and I honestly thought I was going to get scammed. But thankfully the kind representative was able to fix my issue and restored my faith in the company.

Smooth and nice service

everything was fine

I am very disappointed with Zamnesia’s service. My order was paid for weeks ago, delivery is heavily delayed, and no reliable shipping date was provided. Customer service was unfriendly and incorrectly claimed that withdrawal from the purchase was not possible, which is false under EU consumer law. Due to the lack of transparency and poor support, I would not recommend ordering here.

Good service, Can’t wait my shrooms to grow..

My order was easy to make, payment was simple, products were delivered in a timely manner and were as described.

Everything is fine!

Don't even bother trying with someone else,these guys got the sauce.

Great quality product and had no issues with delivery.

Im very satisfied with the service and the discounts what i got. Thank you.

Have bought items including seeds, shrooms, pipes for many years from Zamnesia. Always excellent service and great goods. Useful information on interesting topics, Zamnesia get top marks from me.

I ordered seeds and additional grow equipment from Zamnesia and everything was perfect. The products were high quality, well packaged, and the delivery was fast. Everything matched the description exactly and the overall shopping experience was excellent. I can definitely recommend Zamnesia and will order again.

Quality Products and fast delivery

fast and efficient delivery. good quality products.

Always very helpful and more than accommodating. Couldn't ask for better customer service. They address any issues right away and go above and beyond to make sure that they fix the problem.

THIS COMPANY IF YOU CAN EVEN CALL THIS **** SHOW SUCH WILL STEAL YOUR MONEY AND NOT HONOR THE ORDERS. WILL NEVER RESPOND TO YOUR EMAILS ONLY WITH A AUTO EMAIL WITH A FAKE RESPONSE NUMBER THAT THEY WILL NEVER GET BACK TO YOU. PHONE NUMBER IS N.C. BUT SHIPS FROM OR. THEY SAAY THEIR HOURS ARE FROM SUCH TIME AND THEY ALWAYS HAVE A AUTO MESSAGE SAYING THEIR OFFICES ARE CLOSED. BUYER BEWARE IF I COULD GIVE NO STARTS I WOULD MODERN DAY ROBBERY.

After exchanging approximately seven emails with customer support, I was finally given the following option: “We will provide you with a gift card worth €105. You can immediately use this gift card to purchase any other type of product in our online shop. It will be valid for one year. We will also issue a refund of €97.98 to the card used for payment. This process may take up to 10 working days.” This situation occurred entirely due to the vendor’s fault. The order was meant to be a Christmas gift, yet it did not arrive for Christmas, nor even for New Year. When the package finally arrived, I immediately stated that: the products were expired, and they were clearly not stored under optimal conditions, despite having spent over three months in transport. After contacting customer support honestly and requesting compensation of €150 (only €50 more than my original order), considering: the uninsured transport, the extremely slow response time, and the consistently dismissive and unhelpful replies, I rated the customer service as poor and the transport handling as irresponsible. In hindsight, I should have refused to collect the parcel. By accepting it, I lost the opportunity to properly dispute the delivery. I am now left with expired products worth around €100, which are unusable. I do not intend to take legal action, but at this stage: I have no usable products, no proper refund, and no compensation for damages or inconvenience. Customer service has stated they can do nothing further. Thank you, Zamnesia. I will continue with high24