Recenze pro Zamnesia.com

very good communication when the kit was defective, fast and approachable

Good and fast! Very nice ordering experience, great variety of products and fast and safe shipping!

Great service, fast and amazing 2 gift

Everything went smooth. Good products. Reliable supplier.

Bought golden teachers, B+, Mexican plus heating mats all worked brilliantly highly recommend these products! Peace & love

I tried the company on recommendation from a friend. A decision I do not regret. I had a problem with a pack of seeds (50/50 says I was the problem), they replaced it without any ado. edit from here: My experience as a whole was 5 stars and I should not expect the helpdesk to be gardeners. ------Redacted------------------------------------------- The reason they do not get 5 stars (yet) is because the helpdesk cannot answer questions regarding gardening and the whole experience feels rather formulaic. I guess that is a downside of being corporate sized. I want to give 5 stars for my treatment, but 4 for the helpdesk which is friendly but clearly not a gardener themselves. Maybe it was language barriere to some extend. ---------------------------------------------- I will return and I will tell others about my experience.

I would to to report the superb quality of the products and services given out by Zamnesia. I ordered twice with the website and with second order i did a mistake where the order was sent to a wrong address. Zamnesia support helped me clear and issue and resend the order to the correct address without any extra costs. I really appreciate the the help in regards to fixing my mistake and will most likely order again the future. Vadum.

Hope to buy more in the future

AMAZING support from Zamnesia, all other conpanies: Watch and learn 🙏🏼

Super fast, top quality, some small presents on top. What do you need more?

I been using Zamensia for years in different parts of europe... I don't know how you can even give it a 4

Great company, quick and easy. Will be using again!

Top and kind Supportservice. Fast response and good advice

The best shop experience ever. I'm glad to put 5 stars for quality, shipping, prices, customer care, post sales assistance. What a great surprise from this company. Strongly recommended!! :-)

Original order of 230 euro was lost in transit for the first time after having ordered from the site multiple times before with no issues. The customer service zamnesia offers is the best in the game and resent the same order immediately free of charge. As far as truffles you will not find a more reliable site anywhere and they are also the only ones that offer payment by credit card which makes a huge difference and more accessible to many people .

All i can say is that i am very pleased with Zamnezias customer service and products. On my last order I have received a dysfunctional grow kit but as i contacted them, they were very quick in helping me out and sending a new kit. Thank you again for your great service!

Never had a single problem with them. Until I ordered a grow kit, which went bad. The support was understanding, quick to answer, provided a new grow kit and tips to succeed. 6 out of 5 stars

Since my first purchase they gave me the best costumer support and help, I totally trust on the quality of their products after getting all my questions solved

Ordered something but my country wouldn't allow what i ordered to come through customs. Surely they should know this before taking my money?

This company is not just a seller, they are really care of customers and they want find a solutions for a problem. I can recommend .

Really great, responsive customer service - going as far as to provide a replacement when something went missing in transit. The product is great, with very clear instructions on how to use, and again the customer service have been on hand to provide thorough advice if needed. Quick delivery to the UK. Have already recommended to a friend and wouldn’t hesitate to order from these guys again

Great products, service and support!

I had some problems with my grow-kit and contacted the customer support. They checked if I did everything as recommended, followed the manual (as I did, ’cause the manuel is pretty easy to understand) It all ended up zamnesie sending me another grow kit Special thanks to Lesley from the support team, who was very polite and solved my problem as soon as possible. Kind regards ***

Ordered a grow kit. After four weeks nothing was showing so I send an Email to the Support Team. Within one day they replied, asked me to send them a step by step description of what I did with the grow kit (set up, daily routine) and also some pictures of the current kit. I did that and again they replied within one day, telling me that it wasn't my fault and that I could choose between a new grow kit of my choice or a voucher billed the same amount the original grow kit was price wise. I got the new grow kit, that I chose within three days. Set it up a few days ago. Let's hope for the best. Service and online communication 5/5!

I found this company to be very honest my interactions with them have been nothing but professional I strongly recommend them!!they were quick to respond and advice all my concerns. PS. (Do not use wholecelium who are a con company and robbed me) I’d happily shop at Zamnesia again and again.