Score: 10
What can I say, just about everything has been perfect so far. I did miss out on a automatic coupon-code that I was supposed to receive with the creation of my account, but this turned out to be a good thing as it put me in contact with world-class customer service! The order/payment went smooth, I could track my parcel through different countries and even once it ended up in Sweden where the postal service is a complete disaster, once again the Zamnesia customer service saved the day. I sincerely won't even bother comparing their products to other websites anymore, with a support like this behind my back, I got everything I need in terms of online shopping!