Score: 10
At first, I would like to start this with my mistake, because I did not read the instructions, and the cultivation kit did not work as planned, and the Zamnesia team offered me money back or a new kit, this is the first surprise for me And second was customer support! I got the second growkit and suddenly first kit gave me couple of mushrooms and Zamnesia team supported me with all necessary information by chatting with me via email. Very quick and with step by step explanation. Definitely will recommend this company to everyone from beginner to top consumers!