Mixed feelings - Overall happy about the customer support.
My experience with Zamnesia is mixed.
My first growth kit & 2nd got contaminated and I couldn't enjoy the product as hoping to.
However, I understand how this process is very sensitive and gentle and there might been issues on the process or on my side, so I take some guilt as well.
The customer support of Zamnesia was flawless, they tried to offer all the help and support and even replaced the growkits for me, for a last try.
I wish more placed would be so customer oriented as Zamnesia, totally recommending them, I just believe I was unlucky.