Filters

10

Outstanding

As always, I have received an outstanding service from the customer service agent. Quick, polite and caring. Impressive,

  • Would you recommend us? Yes
9

Good service I am happy

Very good

  • Would you recommend us? Yes
10

The best!

Excellent quality! Excellent service! Fast delivery. Thanks for the gift.

  • Would you recommend us? Yes
9

Danke

Danke schön, bin sehr begeistert

  • Würden Sie uns weiterempfehlen? Ja
9

Really nice and helpful Customer-Service

4,5* just because it takes 2 buisnessdays to respond but everything else is perfect

  • Would you recommend us? Yes
10

Perfect

Fast delivery

  • Would you recommend us? Yes
10

Fast shipping and great customer support

The first time they sent the parcel it didn't arrive because I used the post office address. The reached out and said they will ship it again to my address free of charge. It arrive in 5 business days.

  • Would you recommend us? Yes
10

First time ordering and was very happy that order came so quick

Great service quick delivery! I’ll be ordering again

  • Would you recommend us? Yes
10

Had a problem but recieved really good service. Thanks!

Ive only had good experiences with this company. Their customerservice is excelent.

  • Would you recommend us? Yes
7

Customer service is slow

Returning customer here. I have submitted a ticket about an issue (their system could not accept my address), now its almost 7 days since I asked for help and my issue is still not solved. If it's possible, I will update this review once Zamnesia solves my issue.

  • Would you recommend us? Yes
6

Average

I’ve been ordering from Zam for a long time but recently got hit with a massive customs bill on my latest delivery with UPS. UK tax and customs charges, not Zam fault but hikes up the total price in the end. Also when deals are offered like 2+1 free on (GROW920) mushroom grow kits but every single grow kit only alllows you to add 1 grow kit to the basket something is off there! As if your out of stock on every grow kit when it comes to buying more than 2 grow kits of the same strain?! Seems strange. I also have experienced slower delivery recently than normal and 2 of my bags did not produce any fruits. I have several accounts over the years with Zam and usually it’s always been good :(

  • Would you recommend us? No
9

Quick delivery, good product & good customer service

Overall a good experience. Would recommend.

  • Would you recommend us? Yes
10

Excellent

Absalutely brilliant everything from start to finish smooth as and products are absalutely quality.

  • Would you recommend us? Yes
10

Outstanding service

I had a problem with a few seeds that I had ordered. What shall I say? The after sale service was just great. This is exactly how online business. Definitely not my last order!

  • Would you recommend us? Yes
4

I’m so disappointed but the service, I’m sure is fantastic

I received the grow bag and was so excited. Everything was easy and fine with order, shipping updates and delivery etc. But the lack of instructions upon arrival was a little frustrating. After some research (using chatGPT), I realised I wasn’t actually to do anything. I left the bag out of direct sunshine, in appropriate temperatures and then went away for several days and I returned to a bag that was full of mold. I’m reeeeeally sad…this was a birthday gift and not something I could normally afford. In trying to find instructions I peeled the gauze ever so slightly upwards. I now realise that i wasn’t to do that. But very difficult to know when it comes with no instructions. But as I say, the ordering and shipping was made easy and swift.

  • Would you recommend us? No
10

Quality product

Fast delivery, stuff grows well.

  • Would you recommend us? Yes
10

Its what i use

I always order from zamnesia and done so for many years and many years to come

  • Would you recommend us? Yes
8

Pretty good

After receiving 6/10 seeds of my order a complaint ticket went in which was delt with promptly and another 6seeds sent out. So all in all pretty good.

  • Would you recommend us? Yes
10

Good and reliable

Good service

  • Would you recommend us? Yes
10

Arrived within timescales as described

Customer

  • Would you recommend us? Yes
10

Website customer service guides and humanity5*

I am a beginner grower experimenting with different methods unfortunately in my first grow 2 seeds did not germinate due to MY OWN MISTAKES. ZAMNESIA not only allowed me to pick replacement seeds but also sent me detailed guides on the proper method to germinate these seeds AT NO EXTRA COST… I will be recommending to ALL GROWERS for speed of response and ease of use customer service combined with great seeds seeing as all others that were germinated using there method have grown perfectly 10/10

  • Would you recommend us? Yes
10

Good

Easy to use website lot of details on plants

  • Would you recommend us? Yes
10

Great service

Very discreet, good packaging

  • Would you recommend us? Yes
10

No hassle, quick service, very pleased.

Ordering was easy, quick and hassle free, thanks.

  • Would you recommend us? Yes
9

Great job!

Everything works well, tracking the order is easy and the products are fantastic!!!!

  • Would you recommend us? Yes

Company details

10 JM Keynesplein

Amsterdam 1066 EP

[email protected]

Über Zamnesia.com

Aufgrund unserer Erfahrungen erweist sich Zamnesia als einer der führenden und größten Online-Smartshops in Europa. Das breit gefächerte Sortiment umfasst sorgfältig ausgewählte Produkte – von hochwertigen Cannabissamen über besondere Kräuter bis hin zu innovativem Zubehör. Die kundenorientierte Philosophie und der ausgeprägte Qualitätsanspruch machen Zamnesia zu einer geschätzten Adresse für alle, die nach intensiven Erfahrungen und neuen Perspektiven suchen.

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