Filters

10

Score: 10

WONDERFUL customer care service! 5 star and more!

  • Would you recommend us? Yes
6

Score: 06

I bought my first growkit from Zamnesia, and after 3 weeks it started to get contaminated. I contacted the support of Zamnesia, and they gave me a Voucher for a new kit, due to the contamination which was traced back from the specific delivery from supplier. I got the new kit, started to grow it as the manual prescribed. Full pay attention to the hygiene. And now the kit i got is contaminated again. 3 stars for send a new voucher, but 2 stars off due to the fact that I really havn't got what a payed for.

  • Would you recommend us? Yes
10

Score: 10

fantastic products fast and secure delivery one of the best customer service i talked with

  • Would you recommend us? Yes
10

Score: 10

If i could i would give higher, everything is great! the product is great, communication is great, delivery time is great, surprise treat is great. wish i found you guys years ago, but you are my go to from now on. 10 out of 10 and thanks.

  • Would you recommend us? Yes
10

Score: 10

Definitely would buy again!!

  • Would you recommend us? Yes
10

Score: 10

HIGH QUALITY

  • Would you recommend us? Yes
10

Score: 10

Great service used it a couple of times now very quick on delivery il be a customer for life.. thanks guys

  • Would you recommend us? Yes
10

Score: 10

Excellent customer service, especially the reactivity by email, you are considered as a real client, they do everything in time to answer and act. A great discovery as a "beginner" :)

  • Would you recommend us? Yes
10

Score: 10

First time buyer. Very good all round. Thank you.

  • Would you recommend us? Yes
10

Score: 10

This is hands down one of the most helpful companies you will ever meet in terms of customer service. To be honest I had a bad experience with 2 kits and contacted them in a fit of rage, ranting about money and time wasted. Despite this the staff were thoughtful and considerate, they took the time to explain the problems with the kits (which it turned out was my fault). They were ridiculously supportive by educating me on the correct process and even helped me with 2 replacements (which is above generous) and further advice for when they arrive. I will be shopping nowhere else for these speciality items in the future. Thank you Zamnesia and Especially Kirsty in the care team who is a perfect example of what going above and beyond looks like!!

  • Would you recommend us? Yes
10

Score: 10

Great service, and great branding. Everything was delivered as described and it's been a great experience.

  • Would you recommend us? Yes
10

Score: 10

Always quick delivery and an awesome support team!

  • Would you recommend us? Yes
8

Score: 08

i Happen to have had some contamination in my grow tub green cloud patches all within inside the tub

  • Would you recommend us? Yes
10

Score: 10

Top Service! :)

  • Would you recommend us? Yes
8

Score: 08

Ordered a Gro Kit which turned out to be defective from the start however when I contacted Zamnesia, they were very apologetic and offered me a number of resolutions. Happy with the service and will use again

  • Would you recommend us? Yes
10

Score: 10

Always quick and good quality :D

  • Would you recommend us? Yes
10

Score: 10

The packaging is well done and the customer service is answering quickly !

  • Would you recommend us? Yes
10

Score: 10

I ordered a few weeks ago. Shipping was super fast, safe and complete. I had some problems with a product (which was not zamnesias fault) and the customer sevice helped me out and offered a replacement of the product. Great costumer service. They respond really fast and in a really helpfull way. Thanks

  • Would you recommend us? Yes
10

Score: 10

Hi I have yet to order and I'm feeling anxious about ordering as I have had bad experience with wholecelium and word of advice avoid that comapny all together. Please can some one tell me if this comapny is worth order from. Very much appreciated Thank you Trippy gang

  • Would you recommend us? Yes
10

Score: 10

I just want to thank you very much. I use your service from good few years and I will continue. Recently I made even one complaint and it was treated with top quality! Thank you once again and I will def come back.

  • Would you recommend us? Yes
10

Score: 10

The mc kennai are cute. Great !!!

  • Would you recommend us? Yes
10

Score: 10

Just great! Super fast delivery and the kits were even better than expected. Thank you so much!

  • Would you recommend us? Yes
10

Score: 10

I had a problem with bad truffles that had no effects and they resend some fresh one for free, great customer service. I recommend it vigorously.

  • Would you recommend us? Yes
10

Score: 10

Great shop with big choice of products. And a very human and nice costumer-service! Nice people! Thank you very much

  • Would you recommend us? Yes
10

Score: 10

Super products, super service, super fast delivery 👌 thanks

  • Would you recommend us? Yes

Company details

10 JM Keynesplein

Amsterdam 1066 EP

[email protected]

Über Zamnesia.com

Aufgrund unserer Erfahrungen erweist sich Zamnesia als einer der führenden und größten Online-Smartshops in Europa. Das breit gefächerte Sortiment umfasst sorgfältig ausgewählte Produkte – von hochwertigen Cannabissamen über besondere Kräuter bis hin zu innovativem Zubehör. Die kundenorientierte Philosophie und der ausgeprägte Qualitätsanspruch machen Zamnesia zu einer geschätzten Adresse für alle, die nach intensiven Erfahrungen und neuen Perspektiven suchen.

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