Filters

10

Score: 10

I had a beautiful experience with Zamnesia. I bought great products, and when i had a problem with one of their products the gave me a refund immediately (they gave me a voucher to spend on their syte). And the customer care is great. They also ship to Italy, which is also great!

  • Would you recommend us? Yes
10

Score: 10

great service, got my package really quick

  • Would you recommend us? Yes
10

Score: 10

So amazing support. Definetly. I cannot comply in any way. Everything went well, just one thing happened. My grow kit was defective so I contacted the support. The Zamnesia support. They offered me a new and more reliable kit for me. I am really happy it it ended like this. Would give more than five stars!

  • Would you recommend us? Yes
10

Score: 10

Their customer service is phenomenal! Very educated team!! They always know what you need and have an answer to a problem. You just notice how much love they put into this company, dearly passionate psychonauts! Will never buy somewhere else. They earned my trust!!

  • Would you recommend us? Yes
10

Score: 10

I ordered a grow kit, which sadly arrived contaminated. After reaching out to the Zamnesia customer support, they immediately replied within a few hours and asked for further information by making clear it's not because they distrust me, it's because they want to improve themselves. After compyling, they gave me a voucher in the same value of the kit I initially ordered. I read about their fantastic support and I can say for myself, Zamnesia really wants to help their customers. Definatley worth it!

  • Would you recommend us? Yes
10

Score: 10

I was unfortunate to get contamination in my grow kit. This was my first time trying Zamnesia so I didnt know what to except when I reached out, but when I did they were very helpful and quickly offered to send me a replacement. I'm 100% satisfied.

  • Would you recommend us? Yes
10

Score: 10

The staff have been very helpful about a defective kit,it was the first time. They offered quickly a solution!Very great support!

  • Would you recommend us? Yes
10

Score: 10

Very attentive customer service. Refund or exchange when a product is defective.

  • Would you recommend us? Yes
10

Score: 10

Very trust worthy company, i ordered a grow kit that was not producing talked with the costumer service after some tries we got to the conclusion that the grow was defected. They offered another grow or a voucher with the same value. So is safe to buy from them

  • Would you recommend us? Yes
10

Score: 10

Amazing service, very friendly and helpful. By far the best in the business. Will be using Zamnesia exclusively

  • Would you recommend us? Yes
10

Score: 10

Very responsive service !

  • Would you recommend us? Yes
10

Score: 10

Perfect customer service. They are fast and kind. Really good website, 5 stars!

  • Would you recommend us? Yes
10

Score: 10

Im very happy with Zamnesias customer service 🙏🏽🙏🏽 Made new orders already and everything alright! Very positive feedback from the Zamnesia Team !

  • Would you recommend us? Yes
10

Score: 10

Excellent service and always look forward to what mystery seed you might get !

  • Would you recommend us? Yes
10

Score: 10

Servis is very good!

  • Would you recommend us? Yes
10

Score: 10

Quick and helpful customer service, no issues whatsoever. Great quality products.

  • Would you recommend us? Yes
10

Score: 10

Very good service and good products. They also have a very interesting Blog, I totally recommend Zamnesia!

  • Would you recommend us? Yes
10

Score: 10

Great Service

  • Would you recommend us? Yes
10

Score: 10

Prompt service, well presented and plenty of info on the site. Thanks zamnesia Shame no shrooms to the uk.☹️

  • Would you recommend us? Yes
10

Score: 10

Perfect distribution and attention for the clients. They sent me another kit because the one I ordered didn´t work and helped me in all the growing process. Great store, thanks!!

  • Would you recommend us? Yes
10

Score: 10

Exceptional after-sales service. Very happy with the treatment received. They have good products and interesting offers.

  • Would you recommend us? Yes
10

Score: 10

ótima experiência

  • Would you recommend us? Yes
10

Score: 10

Don't be fooled by the few reviews stating that their customer service isn't good, because that's simply not true. I have placed an order and have made the decision to cancel it. This is because the legal status of importing certain products is not fully clear in Germany (which is obviously not Zamnesia's fault). I have already paid for my order and requested a refund. Within a few hours I have already received an answer from a lovely employee of their customer service team. Thus, there were absolutely no issues with cancelling my order and getting my money back. I will definitely order something again once I have done more research on what's fine to buy.

  • Would you recommend us? Yes
10

Score: 10

Probably the most attentive, responsive, accommodating, and friendly customer service I've ever seen.

  • Would you recommend us? Yes
10

Score: 10

The best customers service. Delivery is fast and discret. What do you want more?

  • Would you recommend us? Yes

Company details

10 JM Keynesplein

Amsterdam 1066 EP

[email protected]

Über Zamnesia.com

Aufgrund unserer Erfahrungen erweist sich Zamnesia als einer der führenden und größten Online-Smartshops in Europa. Das breit gefächerte Sortiment umfasst sorgfältig ausgewählte Produkte – von hochwertigen Cannabissamen über besondere Kräuter bis hin zu innovativem Zubehör. Die kundenorientierte Philosophie und der ausgeprägte Qualitätsanspruch machen Zamnesia zu einer geschätzten Adresse für alle, die nach intensiven Erfahrungen und neuen Perspektiven suchen.

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